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December 7, 2005
Lovemarks, Schmuvmarks!
After recently reading the worst book of all time, called �Lovemarks:
The Future Beyond Brands,� I decided to test the author�s premise that
creating intimacy between customers and brands is the future of
marketing.
First,
I tried to spend the night with my running shoes, but for some reason,
my husband is much more exciting than a pair of Reeboks. Hmmm? I even
decided to choose a random product from my medicine cabinet and
substitute it in a beautiful love poem by Pablo Neruda.
�Oh my
Arrid Solid Extra Dry,
your
caresses enfold me,
like
climbing vines on melancholy wall�
I seem
to glimpse you, my Arrid Solid Extra Dry
in
every window��
A funny
thing is happening. I�m just not feeling it here.
I like
Arrid. Arrid is worthy of my hard-earned money. She has protected me
from embarrassment a few times, and maybe let me down a few others.
Arrid is � well, a DEODORANT!
Marketers and advertisers: I have news for you. There is no such thing
as a lovemark unless you are, in fact, referring to a hickey. In the
book, the author says, �It is only through intimacy that the barriers of
reserve will dissolve and brands can be called Lovemarks!�
I am
trying to think back on a time when my �barriers of reserve
dissolved.� Ah yes, it is all coming back to me now. College. First
real boyfriend. When we broke up, I cried for days. Maybe it was
weeks. You see, I don�t remember, because I was in love with him, and
so I was devastated.
That�s
what love is. It�s strong enough to make you or break you. But if
Proctor and Gamble went out of business tomorrow, I can proudly �
assuredly � say that I would not shed a tear. Besides, I have a secret
for P&G and its Crest brand in particular.
Now,
this is hard for me to admit, but my therapist says I must. Crest, I
have been cheating on you. It�s true. In June, I was on an organic
kick and Burt�s Bees led me into temptation. I have even worse news.
Burt is �more talented� than you, if you know what I mean.
Oh, it
doesn�t stop there. Last month, Colgate was on sale at the pharmacy. I
needed fresh breath so badly � oh Crest � I couldn�t resist his charms,
his heavy whispers in my ear: �Cindy. My love. Buy one. Get one
free.� Why Crest, you must think me a horrible person with no morals!
On the
book jacket, Lovemarks discusses forming long term emotional
relationships between brands and people. Yet today, while driving down
the road, I made another relationship-altering decision to drive past �
right past � Pier One and head into a frame shop instead. Have I no
loyalty?
Actually, I have lots of it. I have been with the same man for six
years. The same boss for almost nine. I am a normal person. It�s the
marketers who are crazy!
I do
not wake up having had a satiating dream about my toilet paper. If I
did, I would seek help. I would recognize that I need a life, amongst
other things. Like a REAL satisfying relationship, not one with a cup
of a coffee or a running shoe.
So,
while marketers are dreaming up rubbish that they wish applied to things
I can buy at Rite-Aid, like �Love is the only way to ante up the
emotional temperature and create new kinds of relationships,� I have a
different thought. What you should focus on is the fact that love is a
lot like my guy friends in college: very confused between Mrs. Right
and Mrs. Right Now. Yet at the same time, not really caring too much
unless they were getting what they needed at the time.
That�s
how I feel. Mindshare? Not going to happen! Being at the end of the
grocery aisle so that I can grab you quick and get home to my REAL love
� my husband? Now that�s marketing!
Cynthia Droog doesn�t freelance write so she can
buy J. Crew, although she has been known to buy them � or Levis --- or
Gap � when her last pair of jeans gets a hole in a place that excludes
them from the list of things she can wear in public. Send hatemail �
but no lovemarks � to
cindy@northstarwriters.com.
� 2005
North Star Writers Group. May not be republished without permission.
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