Experience
Associate Director – Delivery & Product Strategy
Nagarro · Remote · January 2022 – January 2026
$900M multinational technology consulting and professional services organization
Measurable Impact: Delivered a 10% increase in business unit margin and enhanced team utilization by 30% through improved program delivery and resource allocation.
Program Development: Audited Merck Animal Health's global marketing consolidation (700 to 70 websites), identified critical gaps, resulting in a projected $20M in savings.
Crisis Recovery: Recovered mismanaged $10M program discovery for NYCHA housing placement technology systems.
Product Iteration: Drove a full UX revamp of Hilton Boost, resulting in a 13% lift in user retention.
Delivery Manager | Project Manager
Nagarro · Remote · April 2017 – December 2021
$900M multinational technology consulting and professional services organization
Revenue Generation: Generated $2.6M in revenue establishing project infrastructure for a digital transformation program with Austria's largest real estate firm in strategic partnership with Google.
Platform Scaling: Contributed to RMS valuation growth from $880M to $2B through Moody's acquisition by overseeing 50+ design and engineering team members.
Product Impact: Drove 360M annual impressions for Twitter's VIT native iOS app by defining feature roadmap and implementing celebrity-fan engagement features.
Project Delivery: Oversaw 0-1 development and hardware/software integration for the Bruvi BV-01 coffee pod brewer (named "Best Overall" by Wired in 2025).
Product Manager
Mokriya · Remote · April 2014 – March 2017
Mobile-focused design, development, and product consultancy
Funding Achievement: Secured $1.7M in funding for Fluent Forever by creating rapid prototypes and managing agile beta 0-1 launch.
Product Success: Delivered SanDisk iXpand USB app achieving 4M units sold and 4.5-star App Store rating.
Risk Mitigation: Rescued Indi.com native iOS app three weeks before launch by resolving 90% of critical defects, ensuring on-schedule delivery.
Digital Strategist
MBB Agency · Kansas City, KS · May 2012 – April 2014
Digital marketing and advertising agency with strong healthcare focus
Business Analysis: Led data analysis, UX strategy, and technical feasibility assessments for web and digital marketing projects across healthcare clients.
Core Competencies
Program & Project Management: Technical Program Management, Delivery Management, Portfolio Management, Stakeholder Management, Cross-Functional Leadership, Crisis Recovery, Risk Mitigation (RAID), Budget & P&L Ownership, SOW & Contract Management, Resource Planning, Client Relationship Management
Product & Strategy: Product Management, Product Strategy, Roadmap Development, Backlog Refinement, Requirements Gathering, UX Strategy, 0-1 Product Launches, SaaS Architecture, Digital Transformation, Data-Driven Decision Making
Methodologies: Agile (Scrum, Kanban), Waterfall, Hybrid, SAFe, Scaled Delivery
Platforms & Tools: Jira, Confluence, Smartsheet, MS Project, Notion, SharePoint, Miro, Figma, Salesforce, Google Cloud, Headless CMS (Umbraco, Contentful, Prismic)
Domains: Enterprise SaaS, Government Technology, Financial Services, Healthcare & Life Sciences, Consumer Electronics, Hospitality, EdTech, Professional Services
Education
Thomas Aquinas College – Santa Paula, California
Bachelor of Arts in Liberal Arts
