Software & Services

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An IT executive reaches his hand out, with illustrations of AI agents overlaid above his palm
Machine Learning & AI
Claudeforce and what comes next for agentic AIClaudeforce and what comes next for agentic AI

As AI agents become enterprise operators, CIOs must rethink the software stack around domain expertise, orchestration and systems that continuously learn.

byAndy Lee,Crescendo
Oct 27, 2026
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4 Min Read
Workday CEO and co-founder Aneel Bhusri speaks at Workday Rising 2026
Software & Services
Workday goes headless; CIOs must lay the groundworkWorkday goes headless; CIOs must lay the groundwork
byMyles Suer
Oct 16, 2026
6 Min Read
An IT executive presents an ERP cloud system icon with a holographic interface concept
Software & Services
Even now, ERP implementations can make or break CIOsEven now, ERP implementations can make or break CIOs
byMyles Suer
Oct 2, 2026
4 Min Read
Salesforce CEO Marc Benioff gives the keynote at Dreamforce
Software & Services
Dreamforce opens with AI, but questions for CIOs remainDreamforce opens with AI, but questions for CIOs remain
byMyles Suer
Sep 15, 2026
5 Min Read
A DevOps team analyzes observability metrics
IT Infrastructure
Why observability has become essential to the CIO's jobWhy observability has become essential to the CIO's job
byCarrie Pallardy
Sep 8, 2026
5 Min Read
Humans are surrounded by AI representatives
Software & Services
How AI agents broke traditional SaaS pricingHow AI agents broke traditional SaaS pricing
byAlex Bovee
Aug 21, 2026
3 Min Read
A yellow 'AI' block on a clock, surrounded by blocks and money
Machine Learning & AI
Latest AI research puts CIOs and CTOs in the driver's seat
Latest AI research puts CIOs and CTOs in the driver's seat
Aug 18, 2026
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5 Min Read
byMyles Suer,CIO Analyst and Tech Journalist
Software developer team working together
Software & Services
AI coding is creating a new software bottleneck
AI coding is creating a new software bottleneck
Aug 13, 2026
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6 Min Read
byMadeleine Streets,Senior Editor
An illustration of programming code
Machine Learning & AI
LLMs hit security plateau: Why AI code can't be trusted yet
LLMs hit security plateau: Why AI code can't be trusted yet
Aug 13, 2026
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5 Min Read
byJens Wessling,Veracode
Software & Services
The Real Cost of Running Microsoft 365 and Salesforce in Silos
The Real Cost of Running Microsoft 365 and Salesforce in Silos
Aug 3, 2026
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5 Min Read
An aerial view of the Philadelphia skyline
Data Management
How Philly demolished data silos and used GIS to spur housing reform
How Philly demolished data silos and used GIS to spur housing reform
Jul 28, 2026
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4 Min Read
byKelsey Ziser,Senior Editor
Montana Governor Greg Gianforte stands in front of a podium with people on either side of him
Software Platforms
How GIS changed the course of Montana's housing crisis
How GIS changed the course of Montana's housing crisis
Jul 24, 2026
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6 Min Read
byKelsey Ziser,Senior Editor
Graphic showing computer code on a digital screen, representing AI, machine learning and software development technology
Machine Learning & AI
The AI coding rollout worked. Now CIOs have a bigger problem
The AI coding rollout worked. Now CIOs have a bigger problem
Jul 17, 2026
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6 Min Read
byStephanie Overby,Contributing Writer
A person interacts with a digital illustration of AI being used on a project
Machine Learning & AI
Why traditional project management doesn't work for AI projects
Why traditional project management doesn't work for AI projects
Jul 12, 2026
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6 Min Read
byMary E. Shacklett,President, Transworld Data
David Robinson, SAP North America's president, at the company's Manhattan offices.
Software & Services
SAP's Robinson says enterprise AI is beyond baby steps
SAP's Robinson says enterprise AI is beyond baby steps
Jun 26, 2026
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3 Min Read
byJoao-Pierre S. Ruth,Senior Editor
Digital generated image of robotic arm building blocks and forming AI sign on white background.
AI Innovations
What Apple's AI update reveals about the future of build vs. buy
What Apple's AI update reveals about the future of build vs. buy
Jun 11, 2026
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7 Min Read
byMadeleine Streets,Senior Editor
Vince Kellen, CIO, Texas A&M University System
Cybersecurity
Poor UX undermines security policies, says Texas A&M University System CIO
Poor UX undermines security policies, says Texas A&M University System CIO
Jun 11, 2026
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3 Min Read
byKelsey Ziser,Senior Editor
Executives converse on stage
AI Innovations
The agentic shift at the Snowflake Summit: Finding a platform's 'right to win'
The agentic shift at the Snowflake Summit: Finding a platform's 'right to win'
Jun 5, 2026
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6 Min Read
byMyles Suer,CIO Analyst and Tech Journalist
An IT executive works at a laptop, with icons for SaaS and AI, among others, overlaid
Software & Services
How Anthropic is reordering SaaS — and where CIOs go next
How Anthropic is reordering SaaS — and where CIOs go next
May 22, 2026
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6 Min Read
byMyles Suer,CIO Analyst and Tech Journalist
Machine Learning & AI
InformationWeek Podcast: CTOs on reining in autonomous AI agents
InformationWeek Podcast: CTOs on reining in autonomous AI agents
May 14, 2026
byJoao-Pierre S. Ruth,Senior Editor
A robot hand holds a cube with a silhouette of a human on each side
Responsible AI
AI on trial: The Workday case that CIOs can't ignore
AI on trial: The Workday case that CIOs can't ignore
May 8, 2026
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8 Min Read
byPatrick Thibodeau,Contributing Reporter
Young software developers in glasses working on computers at office desk
Software Platforms
What CIOs miss when buying vertical SaaS software
What CIOs miss when buying vertical SaaS software
May 7, 2026
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4 Min Read
byJohn Edwards,Technology Journalist & Author
Jay Milled, CISO at Paessler
IT Leadership
InformationWeek Podcast: When CTOs need to restart or revamp IT projects
InformationWeek Podcast: When CTOs need to restart or revamp IT projects
May 1, 2026
byJoao-Pierre S. Ruth,Senior Editor
AI powers SaaS platforms with smart infrastructure, automated deployment, and intelligent integration tools in cloud-based digital environments.
Software & Services
CIOs caught in the middle as AI startups disrupt vertical Saas
CIOs caught in the middle as AI startups disrupt vertical Saas
Apr 23, 2026
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4 Min Read
byJohn Edwards,Technology Journalist & Author
Travelers walk through San Francisco International Airport
Software & Services
SFO's digital twin maps airport operations from the curb to takeoff
SFO's digital twin maps airport operations from the curb to takeoff
Apr 23, 2026
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6 Min Read
byKelsey Ziser,Senior Editor
A buy sign sits above a do-it-yourself road sign, against a blue sky background
Software Platforms
Why build vs. buy doesn't fit modern IT systems
Why build vs. buy doesn't fit modern IT systems
Apr 2, 2026
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4 Min Read
byIngrid Curtis,Sparq
A hand engages with a laptop displaying the words 'vibe coding' on a colorful background with light bulbs
Machine Learning & AI
Vibe coding: Speed without security is a liability
Vibe coding: Speed without security is a liability
Mar 31, 2026
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4 Min Read
bySarit Tager,Palo Alto Networks
An orange sticky note reads 'Pricing," surrounded by pricing models on other stickies
Software Platforms
Why value-based pricing is inevitable
Why value-based pricing is inevitable
Mar 26, 2026
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4 Min Read
byPrem Ananthakrishnan,Accenture
AI Agent Concept
Software & Services
Workday’s AI reset: Agents and the race to remake SaaS
Workday’s AI reset: Agents and the race to remake SaaS
Mar 17, 2026
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6 Min Read
byMyles Suer,CIO Analyst and Tech Journalist
Leonard P Zakim Bridge, or Bunker Hill Bridge, over the Charles River in Boston, Massachusetts.
IT Leadership
How Boston is transforming its outdated 311 system
How Boston is transforming its outdated 311 system
Feb 27, 2026
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6 Min Read
byCarrie Pallardy,Contributing Reporter
'Vibe coding' note on binary code
Software & Services
Zero-click hack exposes flaw in Orchids vibe coding platform
Zero-click hack exposes flaw in Orchids vibe coding platform
Feb 24, 2026
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3 Min Read
byCarrie Pallardy,Contributing Reporter
Two hands shaking one another with technological overlay
Sponsored Content
Spectrum Business Recognized by Cisco as Service Provider Partner of the Year
Spectrum Business Recognized by Cisco as Service Provider Partner of the Year
Feb 9, 2026
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2 Min Read
byAndrew Craver,Vice President of Portfolio Marketing
Bob Friday, HPE's chief AI officer, at NRF 2026: Retail's Big Show.
Machine Learning & AI
HPE chief AI officer on the line between AI and automation
HPE chief AI officer on the line between AI and automation
Feb 6, 2026
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3 Min Read
byJoao-Pierre S. Ruth,Senior Editor
Image showing two professionals meeting over a document
Sponsored Content
How Managed Services Help to Reduce Technical Debt
How Managed Services Help to Reduce Technical Debt
Jan 26, 2026
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4 Min Read
byAndrew Craver,Vice President of Portfolio Marketing
Collage with businessman working in office and digital interface with business graphs
Software Platforms
The rise of purpose-built software
The rise of purpose-built software
Jan 26, 2026
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4 Min Read
byMary E. Shacklett,President, Transworld Data

Editor's Choice

Cletis Earle, healthcare field CTO for Citrix
Machine Learning & AI
Citrix healthcare field CTO says governance essential for AI agents
Citrix healthcare field CTO says governance essential for AI agents
A hand turns a dial labeled 'trust' up
Responsible AI
AI panic is giving CIOs a new trust problem
AI panic is giving CIOs a new trust problem

Cloud outages, cybersecurity, agentic AI & federal policy

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