Contact Support

Get Support from AMPL

We want to help you find the right resources quickly. Here are the best ways to get help based on your needs. For quick answers on syntax, modeling, and solver options, try AMPL’s AI agents, grounded in official AMPL documentation.

New

Instant Help with AI Agents

Get quick answers on syntax, modeling, and solver options from AI agents grounded in official AMPL documentation, available in ChatGPT, Claude, NotebookLM, and any MCP-compatible tool.

Free License Users

Academics, enthusiasts, and other free license users can get help from the AMPL community and our step-by-step guides.

For academic license questions, email academia@ampl.com

Technical Support

Have a support plan? Contact your assigned technical support member directly. Need expert help without one? Choose a plan that fits your team.

Sales, Licensing & Billing

For purchasing, renewals, or licensing questions, our team is here to help.

For billing questions, email licensing@ampl.com

Documentation

Installation guides, API references, solver options, and examples, all in one place on our developer site.

Partnerships

Interested in building with AMPL or bringing optimization into your product? Let's talk.

Report an issue

Account or loginsupport@ampl.com
Bug reportssupport@ampl.com
Feature requestsCommunity Forum