--- title: "Front Pricing, Features & Alternatives (2026)" description: "Front (Customer Support): From $19/mo. Plans, pros & cons, and Front alternatives compared for startups in 2026." source: https://appstackbuilder.com/tools/front retrieved: 2026-11-13 --- ![Front logo](https://appstackbuilder.com/logos/front.png) [Customer Support](https://appstackbuilder.com/categories/customer%5Fsupport) # Front: Pricing, Features & Alternatives Shared inbox that treats email as a team workflow. Who it’s for: Teams where support, sales and account managers share customer email and need to assign, discuss and answer messages together. Category Customer Support Pricing From $19/seat/mo Free tier No Best for Customer Support: shared inbox, email teams, account management ## Front at a Glance What it is Shared inbox for customer communication Channels Email; Professional adds SMS, social and more AI agent pricing From $0.39 per conversation (Autopilot) Free access 14-day trial, no free plan How you pay Per seat, yearly prices listed Checked November 2026 against [Front pricing](https://front.com/pricing). [Visit Front official site](https://front.com) ## Front Pricing Plans (2026) | Plan | Price | Highlights | | -------------- | ------------------ | ----------------------------------------------------------------------------- | | StarterPopular | $19 / seat / month | Shared team inbox · Ticket assignment and routing · Canned replies and macros | | Growth | $59 / seat / month | Everything in Starter · Higher usage limits · Additional team seats | Pricing summary: From $19/seat/mo. Always confirm current pricing on the official site. ## Key Front Features * ✓Starter: $25 a seat a month billed yearly, up to 10 seats, one channel type and up to 10 automation rules * ✓Professional: $65 a seat a month billed yearly, up to 50 seats; adds email, SMS and social channels together, macros, SSO and SCIM * ✓Enterprise: $105 a seat a month billed yearly; adds AI routing and tagging, unlimited rules, and Copilot, QA and CSAT included * ✓Autopilot AI agent from $0.39 per conversation; Copilot $20 a seat a month on Starter and Professional * ✓Yearly billing saves 24%; monthly prices are not listed * ✓14-day trial with Professional features and no card ### ✓ Pros * +Best shared email experience * +Good internal commenting * +Strong routing rules ### ✗ Cons * −Per-seat cost adds up * −Overkill for pure ticketing ## Best Front Alternatives [Compare all ](https://appstackbuilder.com/tool-alternatives/front) [![Crisp logo](https://appstackbuilder.com/logos/crisp.png)CrispFree · paid from $45/mo](https://appstackbuilder.com/tools/crisp)[![Help Scout logo](https://appstackbuilder.com/logos/help-scout.ico)Help ScoutFree · paid from $25/user/mo](https://appstackbuilder.com/tools/help-scout)[![Chatwoot logo](https://appstackbuilder.com/logos/chatwoot.png)ChatwootFree · paid from $19/mo](https://appstackbuilder.com/tools/chatwoot)[![Tidio logo](https://appstackbuilder.com/logos/tidio.svg)TidioFree · paid from $29/mo](https://appstackbuilder.com/tools/tidio)[![Intercom logo](https://appstackbuilder.com/logos/intercom.png)IntercomFrom $39/seat/mo](https://appstackbuilder.com/tools/intercom)[![Zendesk logo](https://appstackbuilder.com/logos/zendesk.svg)ZendeskFrom $55/mo](https://appstackbuilder.com/tools/zendesk) ## Front Compared [Front vs Intercom](https://appstackbuilder.com/compare/front-vs-intercom)[Front vs Zendesk](https://appstackbuilder.com/compare/front-vs-zendesk)[Front vs Crisp](https://appstackbuilder.com/compare/crisp-vs-front)[Front vs Help Scout](https://appstackbuilder.com/compare/front-vs-help-scout)[Front vs Chatwoot](https://appstackbuilder.com/compare/chatwoot-vs-front)[Front vs Freshdesk](https://appstackbuilder.com/compare/freshdesk-vs-front) ## Front FAQ What is Front used for?⌄ Front is a customer support tool. Shared inbox that treats email as a team workflow. Is Front free?⌄ Front does not offer a permanent free tier; paid plans start at $19/month. How much does Front cost?⌄ Front plans start at $19/month. What are the best Front alternatives?⌄ Popular Front alternatives include Crisp, Help Scout, Chatwoot, Tidio, Intercom. Compare pricing and features on our Front alternatives page. ## Not sure if Front fits your stack? Get a free, AI-powered tech stack tailored to your budget, app type, and team size, including the best customer support pick for you. [Build my stack free ](https://appstackbuilder.com/)