Klarna Membership Rewards Benefits Summary - United States
Summary Table of Benefits
Rewards Benefits | Klarna Core | Klarna Plus | Klarna Premium | Klarna Max |
Benefits associated with your Klarna Card and Klarna balance deposit account | ||||
No Service Fees | Two (2) eligible purchases per month with service fee waived. | Unlimited waived service fees per month | Unlimited waived service fees per month | Unlimited waived service fees per month |
Physical Klarna Card | Plastic Card | Plastic Card | Silver or Black Metal Card | Rosé Gold Metal Card |
Balance Deposit Account APY Booster | “Core” Boosted APY
See Account Disclosures for current rates. | “Plus” Boosted APY
See Account Disclosures for current rates. | “Premium” Boosted APY
See Account Disclosures for current rates. | “Max” Boosted APY
See Account Disclosures for current rates. |
Shopping Benefits | ||||
Klarna Membership Plans Cashback Points Benefits
| 0.5% on eligible Klarna Debit Flex paid-in-full purchases | 1% on eligible Klarna Debit Flex paid-in-full purchases | 1.5% on eligible Klarna Debit Flex paid-in-full purchases | 2% on eligible Klarna Debit Flex paid-in-full purchases |
App Purchase Deals | Not available | $ 8.00 App Purchase Deal every third month to be used at any Klarna Integrated merchant using the Klarna App to complete a purchase | $ 8.00 App Purchase Deal every third month to be used at any Klarna Integrated merchant using the Klarna App to complete a purchase | $ 8.00 App Purchase Deal every third month to be used at any Klarna Integrated merchant using the Klarna App to complete a purchase |
Klarna Exclusive Merchant Deals | Not available | Up to $ 80 worth of Klarna Exclusive Merchant Deals per month | Up to $ 80 worth of Klarna Exclusive Merchant Deals per month | Up to $ 80 worth of Klarna Exclusive Merchant Deals per month |
Loyalty Cards (ios Devices) | Interactive Widget Access | Interactive Widget Access | Interactive Widget Access | Interactive Widget Access |
Insurance Benefits provided by XCover | ||||
Accidental Damage/Theft | Not included | Included | Included | Included |
Warranty Extension | Not included | Included | Included | Included |
Travel Insurance | Not included | Not included | Included | Included |
Travel Benefits | ||||
Cancel for any reason coverage for trips or events service provided by Klarna | Not included | Not included | Not included | Included |
Airport Lounge Access | Available for purchase. See below for more information. | Available for purchase with discount. See below for more information. | Available for purchase with discount. See below for more information. | Access included for Max member. Guest passes available for discounted purchase. See below for more information. |
Partner Subscription Benefits | ||||
Subscription Benefit Level | Not included | Available. See below for more information | Available. See below for more information | Available. See below for more information |
Benefits associated with your Klarna Card and Klarna balance deposit account
Service Fee Waivers:
Benefit Provider: Klarna Card Pay Later Plans and One Time Card extensions of credit are issued by WebBank.
Benefit Description: As part of your Membership, no Service Fee will be charged to you with respect to eligible One-Time-Card extensions of credit, Klarna Card Pay in 4, or eligible Gift Card purchases in the Klarna App, subject to Klarna Membership eligibility requirements and credit approval. Please note that this benefit only applies to One-Time-Card and Klarna Card Pay Later Plan extensions of credit and does not apply to other products, including term loan financing and the Klarna Credit Card. The Service Fee waivers will be applied in sequential order to transactions in a given billing cycle up to the limit for your particular Klarna Membership Plan. If you return an order, you will forfeit that fee waiver and will not receive an additional fee waiver during a given billing cycle.
Membership Tier | Benefit Summary |
Klarna Core | Two (2) eligible purchases per month with service fee waived. |
Klarna Plus | Unlimited waived service fees per month |
Klarna Premium | Unlimited waived service fees per month |
Klarna Max | Unlimited waived service fees per month |
Additional Terms and Conditions:
Physical Klarna Card:
Benefit Provider: The Klarna Card is issued by WebBank, member FDIC. Funds in your Klarna Balance deposit account are held at WebBank, member FDIC.
Benefit Description: Klarna Membership subscribers who have signed up for a Klarna Card and Klarna Balance Deposit account will receive a physical Klarna Card. You may be prompted to provide us a shipping address at sign up to ensure we can send the Klarna Card. If we have an address on file, the Klarna Card will be sent automatically once you have both (1) signed up for a Klarna Card and Balance deposit account, and (2) enrolled in a Klarna Membership. Nonmembers are entitled to a virtual card only.
Membership Tier | Benefit Summary |
Klarna Core | Plastic card |
Klarna Plus | Plastic card |
Klarna Premium | Silver/black metal card |
Klarna Max | Rosé gold metal card |
Additional Terms and Conditions:
If you cancel your Membership Plan within the first 6 months of Membership, you may be required to pay us a Metal Card Fee of $50, which will be reduced by $8 each month over 6 months, as described in the Klarna Membership Agreement and the Balance Deposit Account Disclosures.
Klarna Balance Account Boosted Interest Rates:
Benefit Provider: Funds in your Klarna Balance deposit account are held at WebBank, member FDIC.
Benefit Description: If you have enrolled in Klarna Membership and open a Klarna Balance Deposit Account, you are eligible for an interest rate boost (“Balance Deposit Account APY Boost”) for funds that are deposited and held in your Balance Deposit Account. The Klarna Deposit Account is subject to its own separate Klarna Balance Deposit Account and Debit Flex Card Agreement. The amount of your Balance Deposit Account APY Boost is determined by your Klarna Membership Plan and is subject to change at any time.
Interest in your Klarna Balance Deposit Account will be accrued and paid, with the additional Balance Deposit Account APY Boost for Klarna Membership subscribers, as stated in the Klarna Balance Deposit Account and Debit Flex Card Agreement.
If you cancel your Klarna Membership or downgrade your membership level to a lower tier, you will continue to earn interest at your current Balance Deposit Account APY Boost through the end of any current billing cycle and your downgraded rate will take effect at the start of your next billing cycle.
If you upgrade your Membership level to a higher tier, you will begin to accrue the Balance Deposit Account APY Boosted interest immediately after upgrading your Membership tier.
Membership Tier | Benefit Summary |
Klarna Core | You are entitled to a Balance Deposit Account APY Boost. Your current Plan Balance Deposit Account APY Boost is shown on this Account Disclosures page. |
Klarna Plus | You are entitled to a Balance Deposit Account APY Boost. Your current Plan Balance Deposit Account APY Boost is shown on this Account Disclosures page. |
Klarna Premium | You are entitled to a Balance Deposit Account APY Boost. Your current Plan Balance Deposit Account APY Boost is shown on this Account Disclosures page. |
Klarna Max | You are entitled to a Balance Deposit Account APY Boost. Your current Plan Balance Deposit Account APY Boost is shown on this Account Disclosures page. |
Additional Terms and Conditions:
Klarna Membership Cashback Rewards Points Benefits:
Benefit Provider: Klarna Cashback Rewards and any Cashback points earning benefits associated with your Klarna Membership are provided by Klarna. Funds in your Klarna Balance deposit account are held at WebBank, member FDIC.
Benefit Description: Klarna Membership subscribers that have a Klarna Balance Account are eligible to earn Klarna Cashback Rewards Points (“Klarna Membership Cashback”) on an eligible Pay in Full purchase that is paid using funds in a Klarna Balance Deposit Account, including any Pay in Full purchase using a Klarna Card (“Plan Cashback Bonus Eligible Purchase”), except for any Pay in Full purchase that is excluded below. Klarna or WebBank credit plans, including Klarna’s Pay in 4, Pay Later by Card, WebBank Issued One-Time Cards, Financing, or Klarna Credit Card transactions do not qualify for Klarna MembershipCashback.
When you enroll in a Klarna Membership, you are eligible to earn Klarna Cashback Rewards Points through purchases using your Klarna Card where the underlying payment is made using funds in your Klarna Balance Deposit Account (“Klarna Membership Cashback”). In order to receive Klarna Membership Cashback, you must download the Klarna App and enroll in a Klarna Balance Deposit Account, which is subject to its separate Terms & Conditions in order to have your Klarna Plus Membership linked to your existing Klarna Balance Deposit Account.
The Klarna Membership Cashback Points benefit allows you to (i) earn Cashback points when you make debit purchases with your Klarna Card or using your Klarna Balance Account as the funding source, and (ii) redeem your Klarna Cashback points with additional partners of the Klarna Membership program. The Klarna Cashback Rewards Points program is offered exclusively by Klarna. WebBank is not responsible for the Klarna Cashback Rewards Points program. For more information on the Klarna Cashback program, see the Klarna Cashback Rewards Points Program Terms and Conditions. Current rates are listed below:
Membership Tier | Benefit Summary |
Klarna Core | 0.5% on eligible Klarna Debit Flex paid-in-full purchases |
Klarna Plus | 1% on eligible Klarna Debit Flex paid-in-full purchases |
Klarna Premium | 1.5% on eligible Klarna Debit Flex paid-in-full purchases |
Klarna Max | 2% on eligible Klarna Debit Flex paid-in-full purchases |
Klarna Membership Cashback Points will be deposited directly into your Cashback Home either immediately or approximately 35-60 days after a Plan Cashback Eligible Purchase is made at our sole discretion. Klarna Membership Cashback points have no cash value until redeemed in your Klarna Balance Account. In the event you make a return or a purchase is cancelled by the merchant, you will forfeit your Cashback points earned in proportion to the amount of your return. So if you return 50% of the order, your cashback will be recalculated based on the new total purchase amount. Klarna reserves the right to make corrections based on erroneously disbursed cashback, or to reduce or increase future cashback earnings based on required corrections to previous erroneous disbursements as stated in detail the Klarna Cashback Rewards Points Program Terms and Conditions.
Klarna Membership Cashback Exclusions: Klarna Membership Cashback may only be earned on Plan Cashback Eligible Purchases.
Plan Cashback Eligible Purchases are limited to Pay in Full purchases that are not one of the following exclusions:
Bail and bond payments
Charitable donations, payments to religious organizations
Financial services & P2P, Crypto purchases, money transfers of any sort
Purchases made through another card or financial service that is using Klarna's card as a funding source, including, without limitation, loading value on pre-paid cards or gift cards
Paying bills or debts of any kind, (including Klarna bills) including without limitation, payments to financial institutions, for utilities, for postal services, to debt collection agencies
Cash withdrawals, cash advances or cash-like transactions
Traveler checks, buying foreign currency (making a purchase in a different currency is fine, buying currency is not), money orders or wire transfers
Lottery tickets, casino gaming chips, race track wagers or similar betting transactions
Interest
Unauthorized or fraudulent charges
Fees of any kind, including monthly or annual fees for any type of product or plan, including, without limitation, insurance, organization memberships, rewards plan memberships
Insurance sales, underwriting, and premium costs of any kind
Fines of any kind
Legal and court costs, including, without limitation, court costs, alimony, child support, fees for legal services
Marketing & advertising services, costs, and expenses
IT & Cloud services (including webhosting and domain services)
Real estate agent and manager payments
Securities brokers or dealer payments
Intergovernmental payments
Business-to-business transactions
Purchases at pawn shops
Payments for professional services, including, without limitation escort or dating services, business services, accounting, auditing, or bookkeeping services, computer or network information services
Tax payments or tax preparation services
Eligibility for cashback is determined based on the merchant category code (MCC) assigned to each transaction by the card network. Klarna is not responsible for incorrect or unexpected MCC classifications. We in our sole discretion, exclude any other type of purchase from Klarna Membership Plan Cashback. We reserve the right to withhold or forfeit cashback, suspend participation, or close your account if we detect misuse, fraud, excessive return activity, or abuse of the Cashback program.
Expiration of Klarna Membership Cashback points: Klarna Membership Cashback rewards do not expire as long as you maintain an active Klarna Membership. If you cancel your Klarna Membership, standard Cashback points expiration will apply, as stated in the Klarna Cashback Rewards Points Program Terms and Conditions.
Additional Terms and Conditions:
Redeem Cashback points for Partner Loyalty Program points
Benefit description: All Klarna Membership tiers are eligible to convert earned Klarna Cashback Rewards points into rewards points with participating partner loyalty programs. Members can access this feature through their Cashback home to transfer points into affiliated loyalty programs, such as airline frequent flyer or hotel schemes, at the applicable conversion ratios. Conversion ratios for participating partners are listed within the Klarna app. Klarna Cashback Points have no cash value.
Membership Tier | Benefit Summary |
Klarna Core | Available |
Klarna Plus | Available |
Klarna Premium | Available |
Klarna Max | Available |
Converted points are valid only for redemption toward flights and other partner program rewards and do not count toward tier or status upgrades within partner programs unless stated otherwise by the partner. All points transfers are final and cannot be reversed or refunded. Once transferred, your points become subject to the terms and conditions of the partner loyalty program you have selected.
Unless stated otherwise by the partner:
You may only transfer Cashback points to a partner loyalty program account belonging to you.
Some Cashback points transfer requests might take up to one (1) business day to process.
Your Klarna Membership account information must match with the information on file at the partner loyalty program. Any discrepancy may result in delays or hinder a successful transfer.
Currently available partner programs with whom you can redeem your Klarna Cashback points for partner loyalty program points are listed in the Klarna App.
Redeem Cashback Points for Gift Cards with Added Value
Benefit description: Premium and Max Membership Tiers in the can redeem earned Klarna Cashback Rewards points for digital gift cards from select participating merchants with additional value.
Gift card offers and bonus values are subject to availability and may vary by merchant and time period. Klarna may change or discontinue gift card offers or additional value at any time without prior notice.
Redeemed gift cards are issued by third-party merchants. Gift card funds do not expire and are not subject to fees, as required under applicable U.S. law (12 C.F.R. § 1005.20). Once points are redeemed, the gift card is added to the member’s Klarna Wallet in-app.
Klarna Core | Not available |
Klarna Plus | Not available |
Klarna Premium | Available |
Klarna Max | Available |
All point redemptions for gift cards are final and non-refundable. Once redeemed, points cannot be returned or converted into cash. Gift cards are subject to the issuer’s terms and conditions and are not issued by Klarna. Klarna is not responsible for the merchant’s acceptance of the gift card or the goods/services purchased using the card.
Unless stated otherwise by the issuer:
You may not redeem Cashback points for gift cards on behalf of another individual.
Some redemptions may take up to one (1) business day to process.
Klarna reserves the right to withhold or revoke access to this benefit in cases of suspected fraud or misuse.
Currently available gift card brands and added value offers are listed in the Klarna App.
Additional Terms and Conditions:
Blackhawk Network Terms & Conditions
See Klarna Membership home in your Klarna app.
App Purchase Deals
Benefit Provider: Klarna
Benefit Description: “App Purchase Deals” are a one-time special discount, voucher, or deal that may be redeemed through a purchase using the Klarna App at any merchant that has Klarna integrated as a payment method at their checkout. The nature, amount, expiration date, minimum purchase amount, excluded items, and any other material terms and limitations of any App Purchase Deal will be communicated directly to you and can be found in the Klarna Membership section of your Klarna App. App Purchase Deals are subject to change and/or cancellation at any time. The amount, availability, and redemption terms of any App Purchase Deals that may become available are subject to change and/or cancellation at any time.
Recurring App Purchase Deals: If you are eligible for this benefit based on your Membership Tier, you will be entitled to receive one (1) $8.00 App Purchase Deal every third month while your membership is active (“Recurring App Purchase Deal”) starting in your third month of Membership. The Recurring App Purchase Deal must be used during the billing cycle for which it has been granted, and the expiration date of such deal will be shown in the Klarna App.
Membership Tier | Benefit Summary |
Klarna Core | Not currently available |
Klarna Plus | Recurring Quarterly App Purchase Deal |
Klarna Premium | Recurring Quarterly App Purchase Deal |
Klarna Max | Recurring Quarterly App Purchase Deal |
Monthly In-App Purchase Discounts
Benefit Provider: Klarna
Benefit Description: If you are eligible for this benefit, you will be entitled to a specific amount of discounts (“Exclusive Deals”) in a given billing cycle at a pre-set number of merchants (“Exclusive Deal Merchants”). Each billing cycle, the Exclusive Deal Merchants and the amount of each discount will be chosen by Klarna, as the provider of the Exclusive Deals in its sole discretion. Each Exclusive Deal can only be redeemed once per billing cycle by making a purchase in the Klarna App at the designated Exclusive Deal merchant for the Exclusive Deal Discount. Thus, to obtain the full Exclusive Deal Benefit in a given billing cycle, you would need to make purchases at each Exclusive Deal Merchant. In any given billing cycle period, you will be entitled to a maximum amount (value) of Exclusive Deals as stated below, regardless of whether and when the Exclusive Deal Merchants change. At the end of a billing cycle period, any unused Exclusive Deal will expire.
Membership Tier | Benefit Summary |
Klarna Core | Not available |
Klarna Plus | $80 worth of exclusive deals each month |
Klarna Premium | $80 worth of exclusive deals each month |
Klarna Max | $80 worth of exclusive deals each month |
Klarna Mobile
Benefit description: Through this benefit, Klarna Max members receive USD 5 off their monthly Klarna Mobile subscription. Klarna Mobile is a flexible mobile phone plan provided by Klarna Technologies Inc., offering unlimited 5G data, talk, and text on AT&T’s nationwide network. Mobile services are provided by Gigs Wireless LLC.
Klarna Core | Not available |
Klarna Plus | Not available |
Klarna Premium | Not available |
Klarna Max | 5 USD off of Klarna Mobile |
Terms and Conditions:
Klarna Travel eSIM
BENEFIT DESCRIPTION : The Klarna Travel eSIM provides monthly roaming data for customers travelling abroad, without requiring a physical SIM swap. It is data-only — calls and SMS are not supported. The Klarna Travel eSIM benefit runs alongside the customer's primary SIM, so their main phone number and service remain unaffected. Klarna Plus, Premium and Max Members receive a monthly data allowance through this benefit. The allowance differs by membership tier.
Klarna Core | Not available |
Klarna Plus | 1GB of global data per month |
Klarna Premium | 2GB of global data per month |
Klarna Max | 5GB of global data per month |
Important Disclaimer
The Klarna Travel eSIM is provided by Gigs Wireless, LLC or one of their affiliates depending on your location ("Gigs"). Klarna Technologies Inc and/or its affiliates ("Klarna") acts solely as Gigs' agent for billing, payment processing, and to provide the Klarna app interface.
Klarna does not provide any telecommunications services or network connectivity, and does not operate any telecommunications network or infrastructure. All issues related to service delivery, network availability, connectivity, and service performance are handled by Gigs.
Terms and Conditions:
See Klarna app.
Klarna Membership Partner Benefits
Travel Benefits
Klarna Membership Insurance Terms – United States
Membership Tier | Benefit Summary |
Klarna Core | Not available |
Klarna Plus | |
Klarna Premium | |
Klarna Max |
Links are also available in the Klarna App → Klarna membership home → Insurance section
Important Disclaimer
Neither Klarna Inc. (“Klarna”) nor WebBank are insurance agents, brokers, or producers, and do not sell or solicit insurance. Klarna and WebBank have no authority over underwriting, coverage decisions, or claims handling.
Insurance benefits are automatically provided to eligible members under a group insurance policy issued by a licensed insurer and administered by Cover Genius Insurance Services LLC (a licensed insurance producer in U.S. jurisdictions).
1. Program Overview
1.1 Purpose of Coverage
As part of the Klarna Membership program, eligible members are covered under a group credit card benefits policy administered by Cover Genius Insurance Services LLC, which partners with licensed insurance carriers in the U.S.
1.2 Eligibility
If you have subscribed to an eligible Klarna Membership tier you qualify for inclusion under this group policy.
1.3 Contractual Relationship
Klarna is the group policyholder; you are an insured person. Coverage cannot be purchased separately and carries no cash value.
2. Coverage Details
2.1 Coverage and Limits
Coverage may include benefits such as trip cancellation, interruption, baggage loss, or emergency medical coverage, depending on your membership tier.
Specific benefit descriptions, limits, and exclusions are detailed in the Certificate of Insurance (COI) and Summary of Coverage accessible via the Klarna App.
2.2 Effective Dates
Coverage takes effect when your membership becomes active and terminates when your membership ends or is downgraded.
2.3 Exclusions
Exclusions, benefit caps, and claim conditions are governed solely by the insurer’s policy documents provided by Cover Genius.
3. Claims and Customer Support
3.1 Claims Administration
Claims must be submitted directly through Cover Genius via their platform, (XCover).
Klarna does not collect or process claim data, and has no role in determining outcomes.
3.2 Complaints and Appeals
Any claim disputes or coverage issues should be directed to Cover Genius Insurance Services LLC or the insurer identified in your Certificate of Insurance.
4. Data Privacy
Klarna shares only limited member data with Cover Genius Insurance Services LLC for enrollment purposes. Cover Genius complies with applicable U.S. privacy and state insurance regulations (including GLBA and CCPA where applicable) you can find Cover Genius’ privacy policy here.
5. Governing Law
Coverage and claims are subject to the laws of the state identified in your Certificate of Insurance. Klarna’s Membership Terms continue to be governed by Delaware law unless otherwise stated.
Cancel for Any Reason (Provided by Klarna)
BENEFIT DESCRIPTION:
If you have a Max membership, you may be eligible for Klarna’s Cancel for Any Reason (CFAR) Service, which lets you cancel eligible bookings or purchases made through Klarna and receive a partial refund or credit.
This benefit is a service provided by Klarna as part of the Klarna Membership Plan. The Cancel for Any Reason service is not insurance, and is administered by Cover Genius Europe B.V., a company registered in the Netherlands under Company No 73237426, acting on Klarna’s behalf.
You may be entitled to a refund of up to 70% of ticket values (non-refundable bookings) or up to $2,500 per case (whichever is lower), and up to an annual aggregate amount of $5,000.
You can review full CFAR conditions, refund terms, eligibility criteria, and instructions for submitting a refund request in the link below. All refund requests and any related complaints should be made through our administrator in accordance with the guidance provided in the linked page below.
Membership Tier | Benefit Summary |
Klarna Core | Not available |
Klarna Plus | Not available |
Klarna Premium | Not available |
Klarna Max |
Airport Lounge Access Terms and Conditions
1. Introduction
These Terms and Conditions (“Terms”) set out the rules governing Airport Lounge Access benefit (“Lounge Access”), which allows eligible Klarna Membership subscribers to purchase or redeem access to participating airport lounges through a Klarna Membership. These Terms form part of your Klarna Membership Agreement and apply in addition to Klarna Membership Agreement and Klarna’s Privacy Notice. By purchasing or redeeming a LoungeKey Pass, you agree to be bound by these Terms.
2. Provider of the Service
The Lounge Access feature is provided in cooperation with Priority Pass Limited (“PPL”), which operates the LoungeKey Pass™ program. Airport lounges and related facilities are owned and operated by independent third-party lounge operators (“Lounge Operators”). Access, services and amenities are provided at the discretion of each Lounge Operator.
3. Eligibility and Structure
Lounge Access is available to Klarna members according to their membership plan as set out below:
Klarna Core | Allowed to purchase LoungeKey Passes for yourself |
Klarna Plus | Allowed to purchase LoungeKey Passes for yourself |
Klarna Premium | Allowed to purchase LoungeKey Passes for yourself |
Klarna Max | Entitled to unlimited LoungeKey Passes at no cost per visit for yourself. |
All prices are market-specific and visible in the Klarna App. Each LoungeKey Pass is valid for one visit by one person. Klarna reserves the right to change pricing from time to time; any such change will be communicated before the purchase of a Lounge Pass. This benefit may be fully or partially subsidised by Klarna.
4. Access, Capacity and Conditions of Use
Access to lounges under the Lounge Access feature is subject to availability and capacity limitations at each participating location. Lounge Operators may restrict entry during periods of high demand. Admission to any lounge is not guaranteed and remains at the sole discretion of the Lounge Operator.
To gain access to a participating lounge, a member must present a valid LoungeKey Pass, a same-day boarding pass, and government-issued identification matching the name on the LoungeKey Pass. Guests will be required to purchase a guest pass, and will also be required to provide their same-day boarding pass and government-issued identification. Lounge locations, operating hours and facilities are listed in the Klarna app and on the LoungeKey website (www.loungekey.com).
Members and guests are required to comply with the LoungeKey Conditions of Use and with the conditions of use of each individual lounge, available at https://www.loungekey.com/en/conditions-of-use. Failure to comply with such conditions may result in denial of entry.
5. Validity and Refunds
Each LoungeKey Pass is valid for a period of three (3) months from the date of issuance. A LoungeKey Pass not used within its validity period shall automatically expire and will not be eligible for refund.
Members may request a refund for any unused LoungeKey Pass within fourteen (14) days from the date of purchase by contacting Klarna via the in-app Customer Service function. After 14 days have elapsed, you will forfeit your right for a refund except in Klarna’s sole discretion. In addition, refunds will not be provided after a lounge entry has occurred.
6. Member Pricing and Benefits
The pricing of LoungeKey Passes is determined by your Klarna Membership level and is automatically applied at the time of purchase. Klarna Max members enjoy unlimited free lounge visits for themselves and may purchase guest passes. Klarna reserves the right to amend the pricing structure or introduce promotional pricing in certain markets. Current pricing is available in the Klarna app.
LoungeKey Passes are personal and non-transferable. A member may not sell, exchange, or otherwise assign a LoungeKey Pass to any third party.
7. Lounge Operator Responsibility
Lounge facilities, operating hours and available services are managed solely by the Lounge Operator. Lounge facilities may change without prior notice. Lounges may deny access due to capacity, dress code, behavior, or other operational reasons. Lounge Operators may also charge separately for certain premium services, including but not limited to alcoholic beverages, showers, and spa treatments.
Klarna, WebBank, and PPL shall have no control over and shall not be responsible for the actions, omissions, or service quality of Lounge Operators. Klarna and PPL shall not be liable for any loss, damage, delay, inconvenience, personal injury or expense arising from the use or attempted use of any lounge or associated facilities.
8. Data Protection
Klarna and PPL act as independent data controllers for the processing of personal data required to provide Lounge Access. Klarna will share limited data, including member name with PPL for the purpose of LoungeKey Pass generation and verification.
PPL and Lounge Operators may process personal data to confirm entry, verify boarding passes, and manage access control. Each party is responsible for compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and equivalent local data privacy legislation.
Members can find further information in Klarna’s Privacy Notice (www.klarna.com/privacy) and PPL’s Privacy Notice (www.loungekey.com/en/privacy-notice).
9. Complaints and Customer Support
Any queries or complaints relating to LoungeKey Pass billing, delivery, QR-code creation or refund requests shall be directed to Klarna’s Customer Service.
Complaints and queries relating to lounge access, lounge availability, location, opening hours, facilities, Lounge Operator service, technical questions upon entry and related complaints shall be directed to PPL at loungekeypass@loungekey.com..
10. Liability
Klarna and PPL will exercise reasonable care to ensure that Lounge Access information, pricing and lounge listings are accurate and up to date. However, Klarna does not guarantee entry to any lounge or the availability of particular facilities.
Neither Klarna nor PPL shall be liable for any loss, damage, expense or injury suffered by members or guests in connection with Lounge Access. Klarna’s liability shall in all cases be limited to the price paid by the member for the relevant LoungeKey Pass. Nothing in these Terms shall limit Klarna’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
11. Modifications and Termination
Klarna may amend, suspend or discontinue the Lounge Access feature at any time for operational, commercial or legal reasons. Any changes to these Terms will not affect LoungeKey Passes already purchased prior to such change.
12. Contact Information
Klarna Inc.
800 N. High Street Columbus, OH 43215
Website: www.klarna.com
LoungeKey Pass Customer Service (24/7):
USA: +1 469 334 4176
Email: loungekeypass@loungekey.com
Partner Subscription Benefits
Terms and conditions applicable to all Partner subscriptions:
When you sign up for any subscription with one of Klarna’s partners, you must use the same email address that is associated with your Klarna membership. If you register with a different email address, you will not receive the Klarna membership benefit. If you cancel your Membership, or downgrade your Membership to a lower tier where such a benefit is not included, you will no longer be eligible for a monthly partner subscription included in your Membership, and such an included subscription will be cancelled at the end of your current billing cycle.
Klarna may share your personal information with any partner as part of your Klarna membership reward redemption in accordance with Klarna’s privacy policy and/or WebBank’s privacy policy.
When you sign up for a free trial or introductory offer, the subscription will continue at the normal price after the end of any introductory offer, unless doing so is prohibited by law or the terms and conditions of the Partner. Please ensure you carefully review any terms and conditions before signing up for a free trial or introductory offer to understand what will happen at the end of that period of free or discounted access. All free trial and introductory offers are subject to change and/or cancellation at Partner’s sole discretion.
All of Klarna’s membership rewards are for personal use only. Sharing codes and/or links with friends will result in immediate termination of your Klarna membership. Klarna reserves the right to take any action necessary to recover the value of any benefits wrongfully obtained as a result of your actions directly from you.
Klarna has no control over, and shall not be responsible or liable for, the content, accuracy, or availability of any Partner’s website, or for any products or services offered, provided, or performed by any Partner.
ASMALLWORLD (ASW)
BENEFIT DESCRIPTION: ASMALLWORLD (ASW) is a leading private community for modern luxury travelers, connecting members in over 100 countries with inspiration, unique journeys, VIP hotel perks, airport lounges, and exclusive global events.
Through this benefit, Klarna members gain access to ASW’s premium global travel community at discounted membership rates and with complimentary premium membership options.
Klarna Core | Not available |
Klarna Plus | Discounted memberships: 5% off Advantage USD 100 off Prestige USD 200 off Signature |
Klarna Premium | Discounted memberships: USD 100 off Advantage USD 100 off Prestige USD 200 off Signature |
Klarna Max | ASMALLWORLD Premium Membership Discounted memberships: USD 100 off Advantage USD 100 off Prestige USD 200 off Signature |
Terms and Conditions:
Cannot be combined with other ASW promotions. Subject to ASW membership terms.
Audiobooks.com
BENEFIT DESCRIPTION: Audiobooks.com gives listeners access to over 500,000 audiobooks and podcasts across devices. Through this benefit, Klarna members receive exclusive discounts or full subscription access depending on your Klarna membership tier. With an Audiobooks subscription, you get 1 credit per month to choose from 500,000 audiobooks, 1 additional audiobook per month to choose from their VIP selection, and access to 10,000 always-free audiobooks.
Klarna Core | Not available |
Klarna Plus | Not available |
Klarna Premium | 26% OFF monthly subscription |
Klarna Max | Full Audiobooks.com subscription access |
Terms and Conditions:
With an Audiobooks subscription, you get 1 credit per month to choose from 500,000 audiobooks, 1 additional audiobook per month to choose from their VIP selection, and access to 10,000 always-free audiobooks. Offer subject to regional availability and Audiobooks.com terms.
Blinkist
BENEFIT DESCRIPTION: Blinkist provides bite-sized audio and text summaries of over 7,500 books and podcasts, allowing users to learn key insights in just 15 minutes. Through this benefit, Klarna Premium and Max members enjoy unlimited Blinkist Pro access.
Klarna Core | Not available |
Klarna Plus | Not available |
Klarna Premium | Blinkist Pro access while your Klarna membership is active. |
Klarna Max | Blinkist Pro access while your Klarna membership is active. |
Terms and Conditions:
Your Blinkist Pro subscription reverts to a basic account if you cancel your Klarna membership or downgrade to Plus or Core tier membership.
Care.com
BENEFIT DESCRIPTION: Care.com connects families with trusted caregivers for children, seniors, pets, and home services. Through this benefit, Klarna members receive discounted Premium memberships and complimentary access to the LifeMart discount network.
Klarna Core | $99 discounted annual Care.com Membership |
Klarna Plus | $99 discounted annual Care.com Membership + LifeMart access |
Klarna Premium | Care.com Monthly Membership + LifeMart access |
Klarna Max | Care.com Monthly Membership + LifeMart access |
Terms and Conditions:
Offer valid for new or renewing members in the US only: if you have already paid for a discounted annual membership as a Core or Plus Klarna member and/or currently have an active annual membership with Care.com and subsequently upgrade to a Premium or Max membership, you will not be eligible for a refund of your already purchased annual Care.com membership. Offer cannot be combined with other discounts.
ClassPass
BENEFIT DESCRIPTION: ClassPass provides access to a global network of fitness studios, gyms, spas, and wellness centers. Members can book classes, workouts and treatments conveniently through one app. Through this benefit, Klarna members enjoy free trial periods or monthly fitness credits redeemable at thousands of partner locations worldwide.
Klarna Core | 1-month free trial |
Klarna Plus | 5 credits per month |
Klarna Premium | 10 credits per month |
Klarna Max | 20 credits per month |
Terms and Conditions:
Offer subject to local availability. Credits renew monthly, do not carry forward if not used, and cannot be transferred or refunded.
ClassPass may discontinue any free trial at any time, with or without notice. Free trials valid for new ClassPass users only.
Clue
BENEFIT DESCRIPTION: Clue is an award-winning app that tracks menstrual and reproductive health, offering data-driven cycle insights, fertility predictions and personalized forecasts. Through this benefit, Klarna members receive extended free trials or full Clue Plus access with advanced health tracking.
Klarna Core | 1-month free trial |
Klarna Plus | 3-month free trial |
Klarna Premium | Clue Plus monthly subscription |
Klarna Max | Clue Plus monthly subscription |
Terms and Conditions:
Free trials valid for new Clue users only. Subject to Clue’s general subscription terms.
Condé Nast
BENEFIT DESCRIPTION: Condé Nast is home to globally recognized publications such as Vogue, GQ, Bon Appétit and The New Yorker. Through this benefit, Klarna members receive complimentary digital subscriptions, shopping credits, and access to brand events. No matter where you live, you will gain access to the US English language version of subscription magazines. Please note that offers are not valid for your local country or language versions of the magazines if you live outside the US.
Shopping credits and event invitations are valid for US residents only.
Klarna Core | 30-day free trial – Vogue Digital |
Klarna Plus | Digital Subscription for Bon Appétit & Epicurious |
Klarna Premium | Digital Subscription for Vogue & GQ and:
|
Klarna Max | All Access Digital Subscription with access to 9 brands (including The New Yorker) and:
|
Terms and Conditions:
All the subscriptions are in English only (US versions). Offer available to Klarna members who do not currently have an active Condé Nast subscription. Shopping credits available in the US only.
Headspace
BENEFIT DESCRIPTION: Headspace is a meditation and mindfulness app designed to reduce stress, improve focus, and enhance sleep through guided sessions and courses. Through this benefit, Klarna members gain free or premium access to the full Headspace library based on their membership tier.
Klarna Core | 2-month free trial |
Klarna Plus | 3-month free trial |
Klarna Premium | Headspace Plus subscription |
Klarna Max | Headspace Plus subscription |
Terms and Conditions:
Free Trials are limited to new users. You must use the same email address associated with your Klarna membership when you register at Headspace website.
Laundryheap
BENEFIT DESCRIPTION: Laundryheap provides on-demand laundry, ironing, and dry-cleaning services across major cities. Through this benefit, Klarna members receive a monthly credit in local currency, redeemable for any Laundryheap service.
Klarna Core | Not available |
Klarna Plus | Monthly $10 credit |
Klarna Premium | Monthly $10 credit |
Klarna Max | Monthly $10 credit |
Terms and Conditions:
Credits renew monthly and are non-transferable.
Service is available in select cities only:
New York, Boston, Chicago, San Francisco, Los Angeles, Miami
New York Times
BENEFIT DESCRIPTION: The New York Times provides trusted journalism and award-winning coverage across news, culture, and entertainment, including access to NYT Games, Cooking, and The Athletic. Through this benefit, Klarna members receive All Access digital subscriptions. No matter where you live, you will gain access to the US English language version of subscription periodicals. Please note that offers are not valid for your local country or language versions of the magazines if you live outside the US.
Klarna Core | Not available |
Klarna Plus | Not available |
Klarna Premium | All Access digital subscription |
Klarna Max | All Access digital subscription |
Additional Terms and Conditions:
Offer cannot be combined with other NYT promotions.
Picsart
BENEFIT DESCRIPTION: Picsart is an AI-powered creative platform that enables users to edit photos and videos, create content, and design using premium tools and templates. Through this benefit, Klarna members receive free Pro trials or ongoing Plus/Pro subscriptions depending on their tier.
Klarna Core | 14-day free trial of Pro Subscription |
Klarna Plus | 30-day free trial of Pro Subscription |
Klarna Premium | Picsart Plus Subscription |
Klarna Max | Picsart Pro Subscription |
Additional Terms and Conditions:
Offer valid for new Picsart users only. Subscription renews automatically unless canceled prior to renewal.
Trial offer eligibility (Klarna Core and Klarna Plus)
To redeem the Picsart offer, Picsart users must (a) have a Picsart account, (b) newly subscribe, (c) accept Picsart’s Terms of Use (https://picsart.com/terms-of-use/) and Privacy Policy (https://picsart.com/privacy-policy/), and (d) provide a valid form of payment. Users may cancel anytime during the promotional period. Limit 1 offer per person. Not for resale; void if sold or exchanged. Offer valid anywhere Picsart Pro is available, except where prohibited by law.
Subscription redemption eligibility (Klarna Premium and Klarna Max)
To redeem the Picsart Plus or Picsart Pro subscription, Picsart users must (a) have a Picsart account, (b) newly subscribe, (c) accept Picsart’s Terms of Use (https://picsart.com/terms-of-use/) and Privacy Policy (https://picsart.com/privacy-policy/). Users may cancel anytime. Not for resale; void if sold or exchanged. Offer valid anywhere Picsart Plus or Picsart Pro is available, except where prohibited by law.
