Why Internal Talent Teams/Recruiters are holding back your business from flourishing?
Eaton SAKS International Group Dr. Lee Hutchinson challenged one of the worlds largest "Big 4" consultancies Internal Talent Teams/recruiters and the results were clear to see for the leadership executives!
I always talk about suitability with our Neuroscope tool. Its critical
Eligibility vs. Suitability: The Core Misunderstanding, by recruiters who simply dont understand
Eligibility means, surface-level checkboxes:  That dreaded tick shert that pisses eveeyone off. CV keywords, years of experience, education, job titles that glorious company name or brand
Suitability means, intelligent understanding, deeper alignment, cultural fit, values, energy, adaptability, leadership maturity, potential. Everyrhing a company preeches but fails to deliver
Most internal recruiter mass index eligibility because it's easy to measure, screen, and justify.
Its safe. simply put its safe
Suitability requires judgment, insight, and behavioral pattern recognition, skills many don’t have the time or training to develop.
Internal teams are often overwhelmed, handling dozens of roles at once. Their KPIs are quantity-based: Not their fault!
Number of CVs submitted, Speed to shortlist, Cost per hire, restraints.
Result:
They filter out exceptional but non-linear candidate, people who don’t “tick boxes” but could revolutionize a team. Disruptors are overlooked Paul McCarthy 
Bias Toward 'Safe' Choices
To avoid criticism from hiring managers or HR leadership, internal talent often stick to 95% of the time.
“Proven” industry candidates, Predictable backgrounds, predictable companies and titles. (See the pattern here candidates). you're not the issue, they are!
Candidates who are easy to defend, not necessarily best-in-class
Misuse of ATS and AI Filters, this is destroying everything. 
Over-reliance on applicant tracking systems and keyword filters automatically removes:
Career changers, Entrepreneurs, High-potential but nontraditional profiles.
Tech filters eligibility. Facts.
Suitability requires human judgment and common sense and often, that judgment isn’t happening.
Many internal recruiters don’t deeply understand the business model, strategic goals, or leadership dynamics. 
Example: A recruiter may reject someone with no FMCG background for a senior commercial role without realizing the company actually needs a tech-forward disruptor from D2C or SaaS to drive transformation
Destroying Candidate Experience
Suitability-focused candidates ask bold, strategic questions and challenge assumptions. Internal teams often view this as arrogance or poor fit or disruptive
Outcome: Top talent is turned off, misjudged, or ghosted through incompetence
What Elite Talent Teams Do Differently: The 5%
Partner with hiring managers and leaders not just process requests
Train in behavioral science, not just job specs
Use neuroscience or values-based frameworks to assess alignment