https://coi.gov.cz/

EUROPEAN CONSUMER
 

European Consumer Centre Czech Republic (ECC) provides information about consumer rights in the European Common Market. It assists and advises consumers in their disputes with merchants from other countries of the European Union, Norway and Iceland.

more information

CONSUMER RIGHTS
 

The buyer’s rights, or the corresponding responsibilities of entrepreneurs during the manufacture, import, distribution and sale of products, can be found in a range of special legislation related to the specific commodity or to certain properties of the product, etc.

more information

ADVISORY ACTIVITIES
 

Need to advise or ask? Take advantage of our advisory line with information and the possibility to get in touch with the operator.

more information
Novela zákona o ochraně spotřebitele

Dne 6. 1. 2023 nabyla účinnosti novela zákona o ochraně spotřebitele. Odpovědi na nejčastější otázky naleznete zde.
Pokuty za nejakostní paliva

Česká obchodní inspekce zveřejňuje všechny pokuty za nejakostní paliva v okamžiku nabytí právní moci rozhodnutí, všechny najdete zde.
Informační kampaně

Na co si dát pozor při nákupu zboží? Jaké výrobky zvyšují riziko nebezpečí? Více k této problematice najdete zde.

News

ipad-820272_1920

Information for consumers: online marketplaces and the activities of the Czech Trade Inspection Authority in this area

(Prague, 9 June 2025) In recent years, the so-called online marketplaces have been growing in the area of distance selling. These are not traditional e-shops, but platforms whose providers allow other entities to place their offers here and sell products directly via these platforms.

Press Releases

the-police-of-the-czech-republic-4268646_1920

2Q: CTIA seized 14,354 counterfeit items worth nearly 54 million crowns

(Prague, July 30, 2026) In the second quarter of this year, the CTIA continued its inspections to ensure compliance with the ban on offering, selling, and storing products infringing...
DSC_1000

In the first quarter this year, the CTIA seized 2,404 items of counterfeit merchandise priced at nearly 5 million crowns

(Prague, July 20, 2026) In the first quarter of this year, the Czech Trade Inspection Authority continued to monitor compliance with the ban on offering, selling, and storing products...
holiday-shopping-1921658_1920

Targeted inspections of online sales revealed deficiencies in eight out of ten inspections carried out in the first quarter

(Prague, July 15, 2026) The Czech Trade Inspection Authority continued its inspection activity focused on online sales in the first quarter of this year. The inspections, carried out...
view press releases

Risky E-shops

Unsafe Products

CTIA Inspectorates

Select an inspectorate by clicking on the map

Overview of inspectorates

Central Inspectorate

Central Bohemia and Prague

Regions of Ústí nad Labem and Liberec

Regions of Plzeň and Karlovy Vary

Southern Bohemia and Vysočina Regions

Southern Moravia and the Region of Zlín

Moravian-Silesian and Olomouc Regions

Regions of Hradec Králové and Pardubice

2026 © The Czech Trade Inspection Authority, All rights reserved