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Rodrigo ArevaloNew Member

Support Forum

FortiWeb Reserved Administration Interface

I have two FortiWeb 400F units in Active-Passive HA mode. The management IP addresses on port 1 are x.x.x.180 (Primary) and x.x.x.181 (Secondary). When accessing the web interface, I can only log in to the active HA unit (x.x.x.181). I understand tha

80

R

5 hours ago

kayli10New Member

Support Forum

FortiManager as a log collector

Hello everyone! We are currently running FAZ (100 licenses and 50GB logs per day) and we only use it's log collector functions, all the SOAR and SIEM functionality is gathering dust atm.We are planning to also purchase FMG to manage configurations of

233

8 hours ago

aelkadiStaff

FortiWeb

Technical Tip: How to configure and verify FortiWeb site publish with RADIUS authentication

DescriptionThis article describes how to configure and verify FortiWeb Site Publish with RADIUS authentication using FortiAuthenticator.ScopeFortiWeb, FortiAuthenticator.SolutionFortiWeb Site Publish can be configured to authenticate Users through a

60

8 hours ago

MandalorianExplorer III

Support Forum

How to automatically enable SMS token-based authentication for newly synced LDAP users on FortiAuthenticator

Hi everyone!On my FortiAuthenticator running version 6.6.10, I've connected a remote LDAP server and already imported the first batch of users. As a second step, I've set up a sync rule for it.I'd like to clear up a few doubts regarding the sync rule

111

8 hours ago

MikeChriStaff

FortiGate

Technical Tip: Benefits of Selective Acknowledgments (SACK)

DescriptionThis article describes the benefits of selective acknowledgments.ScopeFortiGate.SolutionBenefits of Selective Acknowledgment (SACK).Selective Acknowledgment (SACK) helps TCP recover from TCP segment loss more efficiently by enabling the re

310

8 hours ago

vifiStaff

FortiGate

Troubleshooting Tip: 'Unknown' status in FortiGate 200G series HA setup

DescriptionThis article describes how to resolve the Unknown HA status for both devices in an HA Cluster making use of 200G devices.ScopeFortiGate 200G.SolutionBoth devices in the HA cluster have an 'Unknown' status:The secondary device is out of syn

250

9 hours ago

G

Guy MarionNew Member

Support Forum

Synchronization issue Fortiswitch to Fortigate

When my FortiSwitches reboot, they lose the FortiLink synchronization with the FortiGate. I have to manually set the date and time on the FortiSwitch for it to re-synchronize with the FortiGate. My FortiGate is running version v7.6.6 build3652, and t

232

9 hours ago

MohammedBahjatExplorer

Support Forum

FortiEDR Communication Control causes Kubernetes cluster outage

Hi Everybody,We are running a Kubernetes cluster on Rocky Linux 10.2 VMs, with the FortiEDR Linux Collector installed on the host OS.When FortiEDR Communication Control was changed from Simulation to Prevention, the entire Kubernetes cluster became u

401

9 hours ago

reid88New Member

Support Forum

Apple devices disappears

What would cause apple devices running ARD to disappear in network list when there are more devices connected and reappears when there are less devices? This is a FortiAPs/FortiSwitches environment.

301

9 hours ago

SheikhStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC-OS servers cannot be added to a CentOS-based FortiNAC Manager when logged in as 'root'

DescriptionThis article describes why FortiNAC-OS (FortiNAC-F) managed servers cannot be added to, or stop synchronizing with, a FortiNAC Manager that still runs on CentOS when the administrator is logged in to the Manager Admin UI as root, while Cen

60

9 hours ago

R

Rodrigo ArevaloNew Member

Support Forum

FortiWeb Reserved Administration Interface

I have two FortiWeb 400F units in Active-Passive HA mode. The management IP addresses on port 1 are x.x.x.180 (Primary) and x.x.x.181 (Secondary). When accessing the web interface, I can only log in to the active HA unit (x.x.x.181). I understand tha

80

R

5 hours ago

kayli10New Member

Support Forum

FortiManager as a log collector

Hello everyone! We are currently running FAZ (100 licenses and 50GB logs per day) and we only use it's log collector functions, all the SOAR and SIEM functionality is gathering dust atm.We are planning to also purchase FMG to manage configurations of

233

8 hours ago

MandalorianExplorer III

Support Forum

How to automatically enable SMS token-based authentication for newly synced LDAP users on FortiAuthenticator

Hi everyone!On my FortiAuthenticator running version 6.6.10, I've connected a remote LDAP server and already imported the first batch of users. As a second step, I've set up a sync rule for it.I'd like to clear up a few doubts regarding the sync rule

111

8 hours ago

G

Guy MarionNew Member

Support Forum

Synchronization issue Fortiswitch to Fortigate

When my FortiSwitches reboot, they lose the FortiLink synchronization with the FortiGate. I have to manually set the date and time on the FortiSwitch for it to re-synchronize with the FortiGate. My FortiGate is running version v7.6.6 build3652, and t

232

9 hours ago

MohammedBahjatExplorer

Support Forum

FortiEDR Communication Control causes Kubernetes cluster outage

Hi Everybody,We are running a Kubernetes cluster on Rocky Linux 10.2 VMs, with the FortiEDR Linux Collector installed on the host OS.When FortiEDR Communication Control was changed from Simulation to Prevention, the entire Kubernetes cluster became u

401

9 hours ago

reid88New Member

Support Forum

Apple devices disappears

What would cause apple devices running ARD to disappear in network list when there are more devices connected and reappears when there are less devices? This is a FortiAPs/FortiSwitches environment.

301

9 hours ago

E

Ercan UymaNew Member

Support Forum

Forticlient VPN Connection Time out

I haven’t been able to connect to my company network with Forticlient for the past two weeks. The latest versionof Forticlient vpn installed is 7.4.3 hotfix 1.8758. I keep getting a “connection timeout” error. I tried running it as an administrator,

786

E

10 hours ago

onlyonerangoNew Member

Support Forum

Web Filtering Policy using Entra ID SAML Authentication

Hi community,I am very familiar with configuring FortiGate Web Filter policies using traditional Active Directory via LDAP and FSSO for user and group-based rules. However, we are moving to a pure cloud environment with Microsoft Entra ID (Azure AD),

311

10 hours ago

V

VigilNew Member

Support Forum

Free open-source FortiGate syslog dashboard (self-hosted, Apache-2.0) - and five log fields that break most parsers

I have spent the last few weeks parsing FortiGate syslog from two firewalls — one hosting edge and one branch unit — and ended up building a small dashboard around it. I am sharing both the findings and the tool, because the findings are useful even

331

11 hours ago

AlaaKhaled2002New Member

Support Forum

FMG Cloud error user fsso polling , modifying ldap-server is not allowed

I have below issue on FMG cloud , when importing / install cofiguration to fortigate I got below error :error user fsso polling , modifying ldap-server is not allowed

271

11 hours ago

aelkadiStaff

FortiWeb

Technical Tip: How to configure and verify FortiWeb site publish with RADIUS authentication

DescriptionThis article describes how to configure and verify FortiWeb Site Publish with RADIUS authentication using FortiAuthenticator.ScopeFortiWeb, FortiAuthenticator.SolutionFortiWeb Site Publish can be configured to authenticate Users through a

60

8 hours ago

MikeChriStaff

FortiGate

Technical Tip: Benefits of Selective Acknowledgments (SACK)

DescriptionThis article describes the benefits of selective acknowledgments.ScopeFortiGate.SolutionBenefits of Selective Acknowledgment (SACK).Selective Acknowledgment (SACK) helps TCP recover from TCP segment loss more efficiently by enabling the re

310

8 hours ago

vifiStaff

FortiGate

Troubleshooting Tip: 'Unknown' status in FortiGate 200G series HA setup

DescriptionThis article describes how to resolve the Unknown HA status for both devices in an HA Cluster making use of 200G devices.ScopeFortiGate 200G.SolutionBoth devices in the HA cluster have an 'Unknown' status:The secondary device is out of syn

250

9 hours ago

SheikhStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC-OS servers cannot be added to a CentOS-based FortiNAC Manager when logged in as 'root'

DescriptionThis article describes why FortiNAC-OS (FortiNAC-F) managed servers cannot be added to, or stop synchronizing with, a FortiNAC Manager that still runs on CentOS when the administrator is logged in to the Manager Admin UI as root, while Cen

60

9 hours ago

akileshcStaff

FortiGate

Technical Tip: TCP MSS handling changes for IPsec tunnels beginning in FortiOS v7.6.1

DescriptionThis article describes the TCP Maximum Segment Size (TCP MSS) handling changes introduced for IPsec tunnels beginning in FortiOS 7.6.1 and their impact on Path MTU Discovery (PMTUD).Scope FortiOS v7.6.1 through FortiOS v8.0.0.SolutionBegin

39631

10 hours ago

gtreminioStaff

FortiRecorder

Troubleshooting Tip: FortiCam CD51 motion detection not being triggered

DescriptionThis article describes how to troubleshoot a FortiCam CD51 issue where motion detection is not triggered.ScopeFortiCamera.SolutionWhen motion detection events from the CD51 camera are not received or triggered on the FortiRecorder, follow

40

10 hours ago

SheikhStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC manager sync fails with 'Cannot sync global object, conflicts with existing local object'

DescriptionThis article describes how to identify and resolve a synchronization failure from FortiNAC Manager to a FortiNAC CA caused by a local object on the CA that conflicts with a global object pushed from the Manager. This is commonly observed a

60

11 hours ago

SheikhStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC-F secondary HA node does not respond to SNMP queries

DescriptionThis article describes why the FortiNAC-F High Availability (HA) node that is not in control does not respond to SNMP queries, and why its GUI shows no SNMP settings.ScopeFortiNAC-F in a primary/secondary High Availability configuration.So

80

11 hours ago

mrafatStaff

FortiManager

Technical Tip : How to recover the default IPSEC Templates and BGP Templates in FortiManager

DescriptionThis article describes how to recover the default IPSEC and BGP Templates in FortiManager when they are missing.ScopeFortiManager-VM, FortiManager appliances.SolutionThe following are the default IPSEC and BGP Templates within FortiManager

191

11 hours ago

igooseStaff

FortiCare Services

Troubleshooting Tip: IAM FortiCloud users cannot login following a change to the master account email address

DescriptionThis article describes a login problem that can occur following a change of a FortiCloud account's master email address to an existing IAM support portal user.ScopeFortiCloud.SolutionThe master email address assigned to a FortiCloud accoun

60

12 hours ago

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Fortigate Install on ProxMox

Good day,Trying to install fortigate on ProxMox but unable to do so. I followed the install guide but when the VM is started it gets stuck on formatti...

Forum|Forum|1 year ago

20273

Troubleshooting Tip: How to force a 4G LTE only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G

Description This article describes the steps to force a 4G LTE-only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G. Scope F...

Forum|Forum|5 months ago

4670

Troubleshooting Tip: How to solve booting loop on FortiSwitch-6xxF series when using soft reboot

Description This article describes how to solve the booting loop on FortiSwitch-6xxF series when using soft reboot. Scope FortiSwitch 6xxF-FPOE Seri...

Forum|Forum|5 months ago

3490