Senior UX Researcher (m/f/d)

If you want to be a Maxonian and help bring the best 2D and 3D visual effects, motion graphics, gaming, AR/MR/VR, visualization and design software to the market, then we should have a chat.

WHO WE ARE:

Packed with brilliant, passionate people, Maxon is deeply rooted in the creative industry and committed to empowering the artistic community. We are Maxonians. We encourage and motivate each other to be curious learners. We are obsessed with customer fulfillment and inspiration – before, during and after purchase. If you too want to be a Maxonian and help bring to market the finest software products for 2D and 3D visual effects, motion graphics, games, AR/MR/VR, visualization and general design, let’s talk.

What you will do:

It’s an incredibly exciting time to work at Maxon as we continue to build our collection of tools for filmmakers, editors, motion designers, and visual effect artists. The design and research team has a pivotal role in defining our product strategy and continually improving our tools that people use every day.

• Own research strategy for Cinema 4D across the full product lifecycle and various platforms, from early concept through post-launch, selecting the right method for every design question: usability tests, contextual inquiries, diary studies, surveys, etc.
• Be the internal authority on how professional artists think, work, and interact with complex 3D tools, translating that knowledge into clear direction for designers and PMs.
• Deliver findings in compelling formats that drive real decisions, including go/no-go calls on major features.
• Identify gaps in research process and push for improvements.
• Mentor other researchers and raise the bar across the team.

What we are looking for:

• 5+ years of UX research experience on complex or technical software products.
• Deep expertise across qualitative and quantitative methods, with the judgment to know which to use when.
• A track record of turning ambiguous findings into product decisions at the leadership level.
• Familiarity with 3D design, motion graphics, or VFX workflows as a researcher, practitioner, or passionate observer.
• Strong cross-functional instincts, with experience working alongside design, engineering, and product teams.
• Strong communication skills in English, German would be a plus

PREFERRED SKILLS:

• Hands-on research experience with Cinema 4D, Blender, Houdini, Maya, or similar tools.
• Experience building or maturing a research practice within a design organization.

WHAT WE OFFER:

You will be part of a highly motivated international team of specialists working in an environment that offers a warm welcome with detailed onboarding and a dedicated mentor for a familiarization period as well as a wide range of individual development possibilities. Interested in joining our team? Click "Apply" to submit your application. Don’t meet every single requirement? At Maxon we embrace diversity, are avid explorers and curious learners, so if you’re excited about this role but your experience doesn’t entirely match every qualification in the job description, we encourage you to apply in any case. You may be just the right candidate for this or other positions.

We’re looking forward to hearing from you!