Set up in-app messaging

AWS will end support for Amazon Pinpoint on October 30, 2026,, and is no longer accepting any new users as of May 20 (see the linked doc). The guidance is to use AWS End User Messaging for push notifications and SMS, Amazon Simple Email Service for sending emails, Amazon Connect for campaigns, journeys, endpoints, and engagement analytics. Pinpoint recommends Amazon Kinesis for event collection and mobile analytics.

Prerequisites

Make sure you have completed the below steps:

Completed the CLI and project setup steps.

Create backend resources

After completing prerequisite steps above, proceed with creating backend resources for use with In-App Messaging via the CLI.

amplify add notifications

? Choose the notification channel to enable …  (Use arrow keys or type to filter)
  APNS |  Apple Push Notifications
  FCM  | » Firebase Push Notifications
❯ In-App Messaging
  Email
  SMS

? Provide your pinpoint resource name: (inappmessaging)

? Apps need authorization to send analytics events.
Do you want to allow guests and unauthenticated
users to send analytics events?
(we recommend you allow this when getting started) (Y/n)

✔ The In-App Messaging channel has been successfully enabled.

Now that your In-App Messaging channel is enabled, you can now push the changes to the cloud.

amplify push

Create an in-app messaging campaign