> For the complete documentation index, see [llms.txt](https://docs.whalesync.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whalesync.com/features/issues.md).

# Issues

<figure><img src="/https/docs.whalesync.com/files/WwirBMppMxF77NSBVCW6" alt=""><figcaption><p>Issues page</p></figcaption></figure>

The [Issues Page](https://app.whalesync.com/issues) shows any errors impacting your sync. Here you'll see a summary of each error including:

* Which service gave the error (eg. HubSpot)
* When the error started (eg. 50 minutes ago)
* The error message (eg. ValidationError: 'fields.name' is required)

### Issue Details

To troubleshoot, you can click into Issue Details and see:

* The specific record impacted by the issue
* The full error message from the service throwing the error
* An AI generated suggestion for how to fix it

<figure><img src="/https/docs.whalesync.com/files/tJbWDdcapb91DyqUfEdl" alt=""><figcaption><p>Issue detail page showing an AI generated suggestion</p></figcaption></figure>

### Retry Sync

Once you've troubleshooted an Issue, you can retry syncing for that record by clicking the retry button.

<figure><img src="/https/docs.whalesync.com/files/dPH57qwacxRrYXpW6M1f" alt=""><figcaption><p>Retry and Retry All buttons</p></figcaption></figure>