The Presidency Customer Service Charter Questionnaire
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SURVEY QUESTIONAIRE: CUSTOMER SERVICE CHARTER


INTRODUCTION


Thank you for participating in this survey. Your feedback is vital in helping the Office of the President uphold our commitment to excellence and accountability, as outlined in our Service Charter.

PURPOSE

This survey seeks your feedback on the effectiveness, clarity, and accessibility of the Office of the President’s custom service charter. Your responses are confidential and will be used to help us improve our services.

INSTRUCTIONS

  • Please answer all questions honestly based on your experience.
  • For multiple-choice questions, tick the option that applies to you.
  • For open-ended questions, provide your answer in the space provided.
  • If you do not wish to answer a question, you may leave it blank.
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