2FA not set up and recovery code unsaved #157107
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Select Topic AreaGeneral GitHub Feature AreaSecurity and Privacy BodyI enabled two factor authentication this February but don't think I actually set it up with any TOTP authenticators. I'm trying to login now and I can't get 2FA code and I don't have my recovery code. The email for the account is the only email associated with it and I'm afraid unlinking this email will result in permanent loss of access to my github. Can anyone please advise what I can try doing here? I don't mind creating a new github account but would like to save the repos and code from the locked account. |
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Hi @seyun-sy-kim , 👋 If you’ve lost access to your two-factor authentication (2FA) credentials, you can regain access to your account by using your recovery codes or another recovery option. Please visit GitHub’s Virtual Assistant to explore your available options. If GitHub doesn’t support 2FA via text message in your country, you’ll need to set up authentication using a TOTP application. For more information on configuring 2FA with a TOTP app, here is the documentation. Please visit our FAQ or explore similar discussions in case you have additional questions. If you’re unable to resolve your issue with the resources above, please open a ticket in our Support Portal, as no other Community Discussions team members will be able to assist with account-related questions. |
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Hi @seyun-sy-kim , 👋
If you’ve lost access to your two-factor authentication (2FA) credentials, you can regain access to your account by using your recovery codes or another recovery option. Please visit GitHub’s Virtual Assistant to explore your available options.
If GitHub doesn’t support 2FA via text message in your country, you’ll need to set up authentication using a TOTP application. For more information on configuring 2FA with a TOTP app, here is the documentation.
Please visit our FAQ or explore similar discussions in case you have additional questions.
If you’re unable to resolve your issue with the resources above, please open a ticket in our Support Portal, as no other Communit…