Mandarin Oriental

At Mandarin Oriental, exceptional service begins with our colleagues, true Masters of Craft who bring our brand to life every day. We are proud to share that eight of our colleagues have been recognised at the inaugural LQA Sirius Awards, a global celebration of frontline excellence in luxury hospitality. Selected from more than 9,000 Star Employee recognitions recorded during official LQA assessments, 100 professionals across the industry were identified for this inaugural global honour. Among them are eight colleagues from Mandarin Oriental, each recognised for consistently delivering meaningful guest experiences through care, emotional intelligence, and professionalism. We are delighted to celebrate our colleagues: • Alberto Antonio Rivera, Butler, Mandarin Oriental Ritz, Madrid • Alfredo Rodriguez, Receptionist, Mandarin Oriental Ritz, Madrid • Alice Ravera, Guest Relations Supervisor, Mandarin Oriental Jumeira, Dubai • Alina Abrecht, Guest Experience Agent, Mandarin Oriental Palace, Luzern • Alexia Martirosian, Guest Experience Supervisor, Mandarin Oriental, Costa Navarino • Claudio Granucci, Housekeeping Apprentice, Mandarin Oriental Palace, Luzern • Daniel Jacobs, Senior Doorman, Mandarin Oriental, Barcelona • Felix Ferdinand Fuhrken, Engineering Manager, Mandarin Oriental Savoy, Zurich Their recognition is a testament to the mastery, pride and dedication that define the Mandarin Oriental experience, where craftsmanship, attention to detail, and genuine human connection enable every colleague to create memorable moments with confidence and heart. We extend special recognition to Daniel Jacobs, Senior Doorman at Mandarin Oriental, Barcelona, who received both the LQA Sirius Award and the Morning Star distinction, in recognition of his exceptional ability to welcome guests with warmth, authenticity and genuine care. #ImAFan #MandarinOriental

Introducing Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, our newest standalone branded Residences, anticipated for handover in 2029. Set within the grounds of the iconic Emirates Palace Mandarin Oriental, Abu Dhabi, this exclusive collection of 35 private mansions marks a significant milestone in the continued expansion of Mandarin Oriental Residences across the Middle East. Developed in partnership with LEAD – Real Estate Developer and owned by Emirates Palace Company, the mansions are thoughtfully designed to reflect Abu Dhabi’s rich heritage and coastal beauty. Each home offers a sense of privacy and tranquillity, with expansive living spaces, landscaped courtyards and uninterrupted sea views. Residents will enjoy a curated range of private amenities, alongside access to the renowned service and attention to detail synonymous with Emirates Palace Mandarin Oriental. Together, these elements create a distinctive residential experience, where hospitality and everyday living come together seamlessly. Learn more: https://lnkd.in/g9qR_8eX #ImAFan #MandarinOriental

Meet Richard Brooks, Bartender at Mandarin Oriental, New York, and a Master of Craft in Mixology. With over two decades at the hotel, his work reflects a deep commitment to precision, creativity and the art of connection. Beyond refining his craft behind the bar, Richard’s journey has been shaped by a passion for continuous learning, from developing new skills to learning a new language, allowing him to connect more meaningfully with guests from around the world. At Mandarin Oriental, craftsmanship is shaped through care, curiosity and pride in one’s work. On #WorldCocktailDay, Richard’s story reminds us that true mastery is not only about expertise, but the ability to create moments that feel both personal and memorable. This is Masters of Craft, a celebration of colleagues whose skill, care and creativity bring our brand to life, every day. Become a Master of Craft, gracefully at Mandarin Oriental. #MastersofCraft #ImAFan #MandarinOriental #WorldCocktailDay

Introducing Blanc de Noirs at Mandarin Oriental The Landmark, Hong Kong, an intimate champagne and cocktail bar within one of the city’s most distinctive culinary destinations. Following the success of the hotel’s seventh floor, Blanc de Noirs offers a more understated experience. With 30 seats, it brings a quieter pace to the evening, whether as a prelude, a pause, or a destination in itself. At its heart is one of Asia’s most extensive champagne collections, with 25 cuvées by the glass and a 500-label cellar spanning rare vintages and grower producers. Guests are also invited to explore Amber’s 3,000-label wine collection, creating a sense of discovery that evolves with each visit. Rituals such as the Champagne O’Clock Fountain lend a sense of occasion, while the cocktail programme explores both champagne-led signatures and refined classics. The food, curated by Richard Ekkebus, is designed with the same precision, from artisanal charcuterie carved to order to elevated, relaxed dishes that pair effortlessly with champagne. A space where the evening unfolds, glass by glass. Learn more: https://lnkd.in/gD7_AisG #ImAFan #MandarinOriental

At Mandarin Oriental, care is at the heart of everything we do. In our hotels, our colleagues bring that care to life each day for our guests. Beyond work, many bring that same devotion home, nurturing, guiding, and inspiring the next generation. This Mother’s Day, we celebrate the mothers of Mandarin Oriental and the strength, love, and care that shape both worlds. #MothersDay #ImAFan #MandarinOriental

Humble. Eternal. A quiet balance of light and shadow. Mandarin Oriental, Bangkok and Parfums Dusita Paris present LIGHT OF BANGKOK, created in celebration of the legendary hotel’s 150th anniversary. Composed by Thai perfumer Pissara Umavijani, founder of the acclaimed Parfums Dusita, the fragrance captures the timeless elegance, warm hospitality and refined luxury that define our riverside icon. LIGHT OF BANGKOK moves between past and present in a delicate, lingering trail - a fragrance shaped by memory and riverside light. Now available at the Mandarin Oriental, Bangkok Boutique and online: https://lnkd.in/gE52fJG2 #UnfoldingLegacies #ImAFan #MandarinOriental #Bangkok150

In line with our strategy to Transform Mandarin Oriental and Unfold Our Full Potential, we are delighted to announce the following key appointments: Andy Guan has been appointed General Manager of Mandarin Oriental, Hangzhou. With more than two decades of hospitality experience in China, Andy brings a deep understanding of the market and a strong operational foundation shaped over many years with the Group. Since joining Mandarin Oriental in 2011, he has held senior leadership roles across key properties, including Sanya, Shanghai and Beijing. A dedicated and experienced leader, Andy is recognised for his commitment to operational excellence and delivering exceptional guest experiences. Nicola Abate has been appointed General Manager of Mandarin Oriental Cristallo, Cortina. Bringing more than 25 years of luxury hospitality experience, he joins the property at a defining moment as Mandarin Oriental prepares to welcome guests to Cortina. Nicola joined the Group in 2020 as Resort Manager at Mandarin Oriental, Lago di Como. Later appointed Hotel Manager in Milan, Nicola now begins a new chapter leading Mandarin Oriental Cristallo, Cortina, and further shaping our presence in Italy. Subin Dharman has been appointed General Manager of Mandarin Oriental, Taipei. In his new role, Subin will bring a thoughtful and transformational approach to leadership, guiding the team to elevate the hotel’s legacy of legendary service. With more than two decades of international experience, his career spans Asia Pacific, the Middle East, the United States and Europe, reflecting a deeply people‑centric approach and a passion for developing high‑performing teams. Please join us in congratulating Andy, Nicola and Subin on their appointments and wishing them every success in their new roles. #ImAFan #MandarinOriental

From cherished memories to precious jewels. The 150th Anniversary collection by Margot McKinney honours the spirit and splendour of Mandarin Oriental, Bangkok. Drawing upon cherished memories from her many stays, Margot translated moments of place, atmosphere and emotion into wearable works of art. The muse lies within the hotel’s iconic lobby: a space defined by soaring ceilings, expansive windows and a sense of warmth and relaxed grandeur. Bell-shaped chandeliers, suspended high above like vines in a tropical jungle, draw the eye and linger in the memory. Reimagined in precious form and elegantly paired with the Mandarin Oriental’s signature fan motif, these lantern forms have been immortalised in a collection of brooches and earrings created exclusively for this milestone anniversary. Discover the collection: https://lnkd.in/gM63Y_fD #UnfoldingLegacies #ImAFan #MandarinOriental #Bangkok150

Today marks an exceptional milestone, as we proudly welcome the legendary Old Cataract Hotel in Aswan into our family. Overlooking the Nile and steeped in history since 1899, the Old Cataract is one of the world’s most storied hotels, defined by its heritage, character, and timeless elegance.   From 1 May 2026, management of this iconic property will transition to our group, beginning a carefully phased journey toward its future as Old Cataract, Aswan. This moment is guided by deep respect for the hotel’s remarkable legacy, and, above all, for the people whose talent, pride, and dedication have shaped its story across generations.   While the hotel continues to welcome guests, a comprehensive and carefully considered renovation programme will commence, preserving the building’s distinctive architecture and spirit while preparing it for its next chapter. Today is first and foremost about welcoming the Old Cataract team, celebrating their craftsmanship, service ethos and commitment to excellence, which align so naturally with our own values.   The full transformation is expected to be completed in Summer 2027, when the property will formally join the portfolio as Mandarin Oriental Old Cataract, Aswan. Until then, we look forward to working closely together to honour the past while shaping an exceptional future.   Learn more: https://lnkd.in/gKfP8nqa #ImAFan #MandarinOriental #OldCataractAswan

Meet Pattawee Tantha, Chef de Partie at Mandarin Oriental, Bangkok's Sala Rim Naam, and a Master of Craft in fruit carving. Through meticulous detail and quiet discipline, his work reflects a time-honoured tradition deeply rooted in culinary excellence. At Mandarin Oriental, craftsmanship is shaped through care, precision and pride in one’s work. As Mandarin Oriental, Bangkok, where our story first began, celebrates 150 years of excellence, Pattawee’s craft reminds us that true mastery is built quietly, over time, by those who care deeply about every detail. This is Masters of Craft, a celebration of colleagues whose skill, care and creativity bring our brand to life, every day. Become a Master of Craft, gracefully at Mandarin Oriental. #MastersofCraft #ImAFan #MandarinOriental