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Thank you for contacting us regarding your Microsoft Office installation issue. To make sure we're aligned and avoid from any misunderstanding, please let me know a few details about your issue by answering these questions:
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- Are you installing Microsoft 365, Office 2021, Office 2019, or another version?
- Please confirm the Windows version that you're using.
- Is there an error code? Could you share the exact error message or error code displayed during the installation process?
- Is your network stable and functioning correctly during the installation attempt?
- Have you previously installed any version of Microsoft Office on this device?
Please check this article Fixes or workarounds for recent Office installation or activation issues - Microsoft Support for any related issue and possible solutions.
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