Unable to log in with a PIN on lockscreen 39 characters remaini

If you are unable to log in with a PIN after a recent Windows 11 update, it may be related to issues with the Windows Hello feature or the PIN reset functionality. Here are some steps you can take to troubleshoot the problem:

1. Reset Your PIN: On the lock screen, select Sign-in options, then choose to remove your current PIN and set it up again. This can often resolve issues with PIN authentication.
2. Check for Updates: Ensure that your device is running the latest updates. Sometimes, subsequent updates can fix issues introduced in earlier ones.
3. Use Alternative Sign-in Options: If the PIN is still not working, try using your password or another sign-in method available on the lock screen.
4. Verify Windows Hello Settings: Go to Settings > Accounts > Sign-in options and ensure that Windows Hello is set up correctly.
5. Check for Known Issues: Sometimes, specific updates can cause known issues. You can check the Windows release health dashboard for any reported problems related to the latest updates.

If these steps do not resolve the issue, you may need to look into further troubleshooting or consider reaching out to Microsoft support for assistance.

References:

• Your credentials could not be verified error when logging on to Windows with Windows Hello for Business
• Resolved issues in Windows 11, version 24H2