ABX Express rebrands to KEX Express ๐งก , now offers delivery to domestic & international destinations
KEX Express ๐งก even offers digital Cash on Delivery (COD) & digital Freight on Delivery (FOD) options for its customers
Yeahโผ๏ธ SiennyLovesDrawing ๐ฉ๐ป would like to share that ABX Express is now rebrands to KEX Express ๐งก in Malaysia ๐ฒ๐พ & this express delivery ๐๐ฆโ๏ธย company is now offering a set of robust international destination options on top of its existing domestic routes
KEX Express ๐งก is the rebranded entity of ABX Express, the courier service provider ๐๐ฆโ๏ธย which has operated for 38 years in Malaysia ๐ฒ๐พ
ย KEX Express ๐งก is now offering a full range of express delivery services for both existing & potential customers with its international & domestic routes across Malaysia ๐ฒ๐พย ie. As 1๏ธโฃ of the widest coverage networks in East Malaysia within the express delivery industry ๐ฆ๐โ๏ธ๐
Incorporated in 1984 in East Malaysia, ABX Express is a homegrown brand that specialises in last mile delivery within the domestic express market. In 2015, the company became part of Kerry Logistics Network (KLN), the largest Asia-based international logistics company listed on the Hong Kong Stock Exchange
โThis rebranding exercise is an important milestone for us, as it’s a culmination of the part we play under the banner of Kerry Logistics Network (KLN), as well as its strategic investment & cooperation with SF Group last year. This combination gives KEX Express immediate access to KLNโs extensive global network & a full- fledged international express set of offerings with particular strength to China ๐จ๐ณ & Intra-Asia ๐โ said Mr Richard Lui ๐จ๐ปโ๐ผ, the Senior General Manager of KEX Express Malaysia ๐งก๐ฒ๐พ
KEX Express ๐งก now offers international express delivery services ๐๐ฆโ๏ธ๐ย to more than 225 countries from Malaysia ๐ฒ๐พ, immediately available to existing credit account holders as well as walk-in customers at any KEX Express retail branch nationwide
โCombining the experience we have garnered from serving Malaysians since 1984, with the wide network of the KLN Group, we at KEX Express aim to be the trusted logistics partner to all Malaysians, providing hassle-free & seamless express delivery ๐ services for all businesses, as well as for personal delivery needs to both local & international destinations.โ added Mr Richard Lui ๐จ๐ปโ๐ผ
KEX Express ๐งก boasts over 700 service touch points nationwide, with over 3K employees ๐ญ๐ป๐ฌ๐ป๐ซ๐ป๐ง๐ปโ๐คโ๐ง๐ป serving the express delivery needs of Malaysians. At present, KEX Express has 1๏ธโฃ of the widest coverage network in East Malaysia within the express delivery industry
โAs a company that constantly listens to our customers, KEX Express ๐งก subscribes to a culture of openness to evolve & to innovate. This means that we would have to have our finger on the pulse of the needs of our customers at all times as we strive to embrace consistent operational excellence & efficiency in everything we do when serving our customers,โ said Mr Richard Lui ๐จ๐ปโ๐ผ
Service consistency at KEX Express ๐งก is highly correlated with asset investment in the company. According to Mr Richard Lui ๐จ๐ปโ๐ผ, the company has invested heavily into hub automations, IT infrastructure & team expansions in the last 5๏ธโฃ years
โAt the moment, we provide customisation of services to our key customers. This is in line with our aim to consistently work with our customers as they grow their businesses. Moving forward, we at KEX Express will continue to identify, implement & scale innovative ideas that meet customersโ changing needs & preferences.โ added Mr Richard Lui ๐จ๐ปโ๐ผ
According to Mr Richard Lui ๐จ๐ปโ๐ผ, KEX Express ๐งก will focus on these 3๏ธโฃ areas as part of its commitment to serve Malaysians better through its international & domestic express delivery services ๐๐ฆโ๏ธ๐
Digital Cash on Delivery (COD) & Digital Freight on Delivery (FOD)
- KEX Express ๐งก is the 1๏ธโฃst to introduce these cashless options within the local express delivery space
- Digital COD enables the receiver of any parcel ๐ฆโ๏ธ to make payment for the product using a cashless payment upon the arrival of the parcel
- Digital FOD, on the other hand, enables the receiver of any parcel to make payment for their shipping fee using a cashless payment upon the arrival of the parcel
- There is no minimum parcel quantity requirement for customers to choose this option of payment. All walk-in customers ๐ถ๐ปโโ๏ธ๐ถ๐ปโโ๏ธ๐ถ๐ป are welcome to use this offering at their nearest KEX Express ๐งก store
Seller Centre
- The Seller Centre is an all-in-one shipping platform dedicated to sellers
- It integrates KEX Expressโ ๐งก online shipping portal (Smartship Web) & customer service support to selected KEX Express ๐งก account holders on matters related to their shipping needs (e.g. booking, parcel collection, label printing, shipment track & trace & billing enquires etc)
- This is to enable a more seamless O2O (Online to Offline) experience for all KEX Express ๐งก clients
Route Optimisation
- KEX Express ๐งก is in the process of optimising its fleet delivery routing system by using algorithms & big data
- Best delivery routes are calculated according to travel distance & traffic conditions using cloud technologies
- This streamlines the route-planning process, while providing more efficient & timely deliveries to all KEX Express customers
This rebranding exercise would see the ๐ KEX Express logo being used in all materials, including the KEX Express ๐งก storefronts nationwide as well as on the more than 2.5K trucks ๐๐ which operating daily nationwide Malaysia ๐ฒ๐พ
Not to miss the promotional rates to many popular domestic & international destinations by KEX Express ๐งกย in conjunction with its rebranding exercise
Let’s start sending your documents & parcels ๐ฆโ๏ธ with KEX Express ๐งก yaย
KEX Express ๐งก Rebranding Promotions
(I) Domestic delivery (Promo starts on 1 Nov 2022)
~ Send items from East Malaysia & West Malaysia with fee starting from RM4.99 only. Available to 1๏ธโฃst-time customers. Do visit any KEX Express drop-off point near you. Terms & conditions apply
(II) International delivery (Promo starts NOW)
~ Enjoy attractive rates to China ๐จ๐ณ, Singapore ๐ธ๐ฌ, Taiwan ๐น๐ผ, Macau ๐ฒ๐ด, Hong Kong ๐ญ๐ฐ & many more international destinations. Do visit your nearest KEX Express parcel shop/ touch point
Do check out TikTok clip captured on how KEX Express ๐งก has resolved SiennyLovesDrawing’s concern in sending & receiving her international & domestic parcels ๐ฆ & documents โ๏ธ via ๐น๐
Website ๐: my.kex-express.com
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