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Automatic Call Distribution (ACD) Software
Automatic call distribution (ACD) software allows call centers to organize incoming calls into queues, so that call agents can take them when available.
Call Tracking Software
Call tracking software enables businesses to monitor, record, and analyze incoming and outgoing phone calls to understand marketing effectiveness and improve customer interactions. It assigns unique tracking numbers to different campaigns or channels, allowing attribution of calls to specific marketing efforts. The software often provides features like call recording, call analytics, keyword tracking, and real-time dashboards to optimize sales and support performance. Integration with CRM and advertising platforms helps unify customer data and streamline workflows. Call tracking software is essential for marketers and sales teams seeking to measure ROI and enhance customer experience.
Call Monitoring Software
Call monitoring software enable call centers, businesses, and organizations to monitor inbound and outbound calls, conversations, call statistics, call optimization, call reputation, and more.
Call Recording Software
Call recording software enables businesses and individuals to record, store, and manage phone conversations for various purposes, such as compliance, quality assurance, training, or customer service monitoring. This software is commonly used in call centers, sales teams, and customer support departments to ensure that interactions are documented and can be reviewed for training, dispute resolution, or performance evaluation. Features of call recording software often include automatic call capture, real-time playback, search functionality, and secure storage. Additionally, many solutions offer analytics tools that provide insights into customer interactions and team performance. This software is essential for businesses aiming to improve service quality, meet regulatory requirements, and maintain accurate records.
Call Center Software
Call center software is a type of customer service software that enables businesses to provide customer service through multiple channels such as phone, email, or web chat. It typically includes features like automated call distribution, call recording and reporting, and customer information management. It is designed to help businesses better manage customer interactions and increase customer satisfaction.
Call Accounting Software
Call accounting software tracks, records, and analyzes telephone usage within an organization to help manage costs and improve communication efficiency. It captures details such as call duration, destination, extensions used, and associated costs across VoIP, PBX, or unified communications systems. The software provides reports that help businesses identify misuse, allocate expenses to departments, and optimize telecom spending. Many platforms also include security features like fraud detection and alerts for unusual calling patterns. Overall, call accounting software gives organizations greater visibility into their phone systems while reducing unnecessary costs.
Call Forwarding Services
Call forwarding services allow individuals and businesses to redirect incoming phone calls from one number to another, ensuring that calls are never missed. This service is often used for mobile phones, office lines, or toll-free numbers to forward calls to different devices, such as a home phone, mobile phone, or voicemail. Call forwarding features can include options for unconditional forwarding, time-based forwarding, or forwarding based on the caller’s location or identity. It is widely used in customer service, sales, and remote work scenarios to ensure that calls are routed efficiently and promptly to the right recipient. Call forwarding services can also be helpful in managing high call volumes or maintaining availability outside of regular business hours.
Automatic Replenishment Systems
Automatic replenishment systems provide companies with the tools to manage inventory stock and supply in order to ensure on-time and automatic replenishment.
International Calling Apps
International calling apps enable users to make international calls using an app on their smartphone or computer. International calling apps typically offer free calls to other app users or low-cost international calling around the world to regular phone lines.
Call Transcription Software
Call transcription software is a type of technology that automatically transcribes spoken conversations into written text. It utilizes advanced speech recognition algorithms to accurately convert audio recordings into readable transcripts.
Cold Calling Software
Cold calling software is a type of communication technology designed to facilitate the process of cold calling. It allows users to make one-time calls and automate outbound calls, while providing features such as scripting automation, CRM integration, call scheduling, and reporting tools.
AI Call Center Software
AI call center software leverages artificial intelligence to enhance customer service by automating routine tasks, analyzing interactions, and providing real-time support. It uses natural language processing (NLP) to understand and respond to customer inquiries, ensuring quick and accurate solutions.
Call Center Analytics Software
Call center analytics software, also known as contact center analytics software, provides detailed insights into customer interactions, agent performance, and operational efficiency of call centers and contact centers. By analyzing call recordings, transcripts, and real-time data, it identifies trends, pinpoints areas for improvement, and enhances customer satisfaction.
Automatic License Plate Recognition (ALPR) Software
Automatic license plate recognition (ALPR) software, also known as automatic number plate recognition (ANPR) software, is software that uses optical character recognition to detect and read vehicle license plates. It captures images of license plates from multiple angles, both in motion and while stationary, and then applies image processing algorithms to analyze the characters on the license plates. The system can store data such as the location, time stamp, and type of vehicle for each license plate scan it takes. Additionally, it can be used to check whether a given car has been previously seen or identified by the system.
Call Center Infrastructure (CCI) Software
Call center infrastructure (CCI) software is a type of technology used by call centers to manage their operations and interactions with customers. It includes various tools and platforms that enable agents to handle calls, emails, and other forms of communication efficiently. This software often consists of a central database where customer information is stored, allowing for quick access during interactions. CCI software also typically includes reporting features that track key performance metrics and allow for data analysis to improve customer service strategies. It is designed to streamline the workflow of call centers and improve overall efficiency.
Voice Calling API & SDK Providers
Voice calling API and SDK providers offer developers with the necessary tools to integrate voice calling functionality into their applications. These providers typically offer a range of options, including APIs that allow for an easy integration process, as well as SDKs that provide more advanced features such as call recording and real-time transcription. They also often provide comprehensive documentation and technical support to assist developers in implementing these services. Some of the major players in this field include Twilio, Voximplant, and Nexmo, each offering their own unique set of features and pricing plans. In general, these providers aim to make it easier for businesses to incorporate voice calling capabilities into their products without having to build them from scratch.
Auto Dialer Software
Auto dialer software automates the process of dialing phone numbers, enabling businesses to streamline outbound calling efforts. This software is typically used by sales teams, call centers, and telemarketing companies to increase productivity and efficiency by automatically dialing a list of numbers, connecting agents only when a call is answered. Auto dialers can be configured to use predictive, progressive, or preview dialing modes, depending on the level of automation and control desired. Features often include call recording, call scripting, real-time analytics, and integration with CRM systems. Auto dialer software reduces manual dialing time, enhances call volume, and improves overall agent performance, making it essential for managing large volumes of calls efficiently.
Telemarketing Software
Telemarketing software helps businesses manage and automate outbound and inbound phone campaigns to reach potential customers effectively. It includes features like automated dialing, call scripting, lead management, call recording, and performance analytics to improve agent productivity and campaign results. The software often integrates with customer relationship management systems to synchronize contact data and track interactions. By streamlining call workflows and providing real-time insights, telemarketing software boosts lead generation, customer engagement, and sales conversions. Ultimately, it empowers sales and marketing teams to run more efficient and targeted telemarketing campaigns.
Subtitle Generators
Subtitle generator software automatically creates subtitles or captions for videos by transcribing spoken words into text and synchronizing them with the video’s audio. These platforms typically use speech recognition technology to identify words and phrases, then display them as subtitles at the appropriate timestamps. Some subtitle generators also offer features for manual editing, language translation, and export options to various subtitle formats (e.g., SRT, VTT). By using this software, content creators can improve accessibility, enhance viewer engagement, and provide multilingual support for their videos.
Voice Bot Platforms
Voice bot platforms are software tools that enable the creation and deployment of automated voice-based interactions with users through natural language processing (NLP) and speech recognition technology. These platforms allow businesses to build, train, and deploy voice bots (also known as voice assistants or conversational agents) for customer service, sales, or support functions. Voice bot platforms typically offer features such as speech-to-text conversion, context management, intent recognition, and integration with existing customer service or CRM systems. By leveraging these platforms, organizations can enhance customer experiences by providing efficient, 24/7 automated support, reducing wait times, and streamlining operations.
View more categories (20) for "automatic call"

920 Products for "automatic call"

  • 1
    VoiceGuide IVR

    VoiceGuide IVR

    Katalina Technologies Pty Ltd

    VoiceGuide IVR is a fully featured inbound and outbound interactive voice response (IVR) and automatic call distributor (ACD) created by Katalina Technologies. Highly configurable and easy to deploy, VoiceGuide IVR allows for the creation of rich, omnichannel, and personalized interactive experiences. Available as an on-premise or cloud service, VoiceGuides IVR features a graphical call flow designer that provides an intuitive way for creating and managing callflows, thereby allowing call center executives to easily make process changes. ...
    Starting Price: $99.00/one-time
  • 2
    Bolster Dynamics

    Bolster Dynamics

    Bolster Dynamics

    Automatically convert and route website visitors and form leads to remote teams. A new and better way to route leads to remote teams, increase conversion, contact and qualification rates and track sales calls as conversions. Increase conversions by 125% using the CallMe web plug-in. Intelligently engage your website visitors when they are most interested in your products or services and offer them a callback from your sales team.
  • 3
    Calliyo

    Calliyo

    Calliyo

    Calliyo is a SIM-based call management CRM designed to help micro, small, and medium enterprises streamline telecalling and boost sales connect rates. Unlike VoIP or cloud telephony, Calliyo uses mobile SIM networks, making it more cost-effective, reliable, and ideal for on-the-go teams. The platform automatically logs and summarizes every incoming and outgoing call, capturing key details such as call duration, contact name, and conversation notes without manual input. ...
  • 4
    Juris Astra

    Juris Astra

    Juris Technologies

    Juris Astra is a complete call centre solution for inbound and outbound contact centre comprising of telephony automatic call distributor (ACD), interactive voice response (IVR), and dialler. It also does optional customer relationship management (CRM), sales force and marketing management, and case management, to handle sales leads, marketing campaigns, complaints, service requests, and customer service issues.
  • 5
    BillingFinity

    BillingFinity

    Tele-Finity

    Automatically track, record, and report exactly how much time is spent on your calls, and see the call origin and destination. Easily manage heavy volume calls, thus saving costs in bill back and locating fraud calls. Through real-time call tracking, you can quickly and accurately track your calls in real-time, and identify telecom expenses.
  • 6
    CalltrackFX

    CalltrackFX

    CalltrackFX

    With CalltrackFX, you know exactly how many phone calls any one marketing campaign is generating. Plus, the data is automatically integrated into your Google Analytics. You'll know which campaigns are successful and how to improve the ones that aren't.
    Starting Price: $10.00/month/user
  • 7
    VXT

    VXT

    VXT

    Capture 40% more time from calls with automatic time entries and file notes after every call with your clients. Win more placements and prevent disputes by saving each call with your candidates in your CRM and ATS automatically.Save time on compliance and risk by recording your calls so you can focus on assisting clients. VXT offers flexible solutions for any business that wants to put their customers first.
    Starting Price: $52.50 per user per month
  • 8
    Visual Expert
    ...Identify code dependencies to modify your code without breaking your application. Scan your code to improve the security, performance, and quality. Perform Impact analysis to Identify breaking changes. Automatically scan your code to detect and fix security vulnerabilities, bugs and maintenance Issues. Implement continuous code inspection Understand the inner workings of your code with call graphs, code diagrams, CRUD Matrix and Object Dependency Matrix (ODM). Automatically generate an HTML Source Code documentation. Explore your code exploration with hyperlinks Compare applications, databases or pieces of code. ...
    Starting Price: $495 per year
  • 9
    ConVox

    ConVox

    Deepija Telecom

    ConVox is a comprehensive call center software solution that caters to various communication needs. It offers features for both inbound and outbound calling, making it a versatile tool for call centers of all sizes. One of the standout features of ConVox is its predictive dialer, which helps call centers optimize their outbound calling operations by automatically dialing numbers and connecting agents to live calls, thereby increasing efficiency and productivity. ...
  • 10
    TelTel

    TelTel

    TelTel

    ...Real-time call reports and statistics. Predictive dialer and click2call decrease agents dialing time. With auto dialer blast recorded message automatically to all numbers. In background customer hear music and call is forwarded to all or the first available operator.
  • 11
    Mutu Salon Call Manager
    Installing Salon Call Manager ensures you’ll never miss a client call again. Just imagine the extra revenue this could generate for your salon and the number of new clients you’d gain. Salon Call Manager automatically sends your caller a SMS letting them know you’ll be phoning them straight back then prompts your receptionist with a ‘missed call alert’ to ensure they phone and clinch the booking.
  • 12
    Voxida

    Voxida

    Accurate Always Inc.

    Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. ...
  • 13
    Calltouch

    Calltouch

    Calltouch

    Integration of all marketing expenses in one place. Easy to control - easy to manage. Accurate data on the effectiveness of advertising channels, campaigns and keywords. Accounting for all types of requests - calls, online requests, chats, baskets, etc. Automatic scoring and assessment of the tone of telephone calls. Complete funnel of conversions from ad impressions to sales and ROI. 96% guarantee of the accuracy of determining the source of the call If more than 4% of calls are not identified to a specific site visitor, we will add numbers at our own expense. ...
    Starting Price: ₽990 per month
  • 14
    Voxjar

    Voxjar

    Voxjar

    Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls and measure emotions. Then it automatically analyzes the content and call data according to rules you outline. Voxjar delivers insights distilled from thousands of your customer phone calls. Use them to improve agent performance, enhance your products, decrease friction, and better know your customers. ...
    Starting Price: $270 per month
  • 15
    Callation

    Callation

    Callation

    Callation is a powerful cloud-based call reporting and analytics platform designed to simplify performance management. With its intuitive dashboards, businesses can unlock valuable insights from call data quickly and effectively. The platform offers features like call accounting, extension and group reports, trunk reports, and fully customizable reporting tools. Secure hosting, automatic data sync, and multi-system support ensure reliability and scalability for businesses of all sizes. ...
  • 16
    FreJun

    FreJun

    FreJun

    FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number.
    Starting Price: $17.50 per month
  • 17
    Globitel E-911
    ...The Globitel Emergency Call Center Application comes with many reports that help the emergency call center floor managers to improve the efficiency at their call centers. The solution allows managers to create and generate their own reports, which can be scheduled and automatically sent to the management. Globitel Emergency Call Center Application also enables call center floor managers to have a web interface dashboard that displays call traffic information, agents and seats status, as well as live statistics.
  • 18
    Bigly Sales

    Bigly Sales

    Bigly Sales

    ...Tag and segment all your audience. Add different tasks and assign them to your colleagues. Make and receive calls from anywhere. Send and receive thousands of SMS. Make lists to call all your contacts automatically. Manage your time and projects with Bigly’s calendar. Get all the notifications that you need for your daily work. Bigly only charges for telecommunication costs. Pay as you go and forget about long terms contracts. Text, emails, and phone transcripts are automatically uploaded.
    Starting Price: $.005 per email
  • 19
    OnCall IQ

    OnCall IQ

    OnCall IQ

    Smart On-Call Management for Service Teams. Stop wasting hours manually building your on-call schedule, and rest easy knowing your team will automatically be notified when their shifts start and end. Effective call routing and recording ensures the first interaction a potential customer has with your organization is a positive one, resulting in new business.
    Starting Price: $49 per month
  • 20
    NextGenSwitch

    NextGenSwitch

    Infosoftbd Solutions

    ...Integration: Seamless integration with CRM and other third-party tools. Call Center Features Automatic Call Distribution (ACD): Efficiently route calls to the best available agents. Real-Time Monitoring & Analytics: Track agent performance and call statistics live.
    Starting Price: $100
  • 21
    Convirza

    Convirza

    Convirza

    ...Track calls automatically to reveal the connection between customer behavior and closed sales. Convirza call tracking reveals your most effective leads to show you exactly how well marketing channels, individual ads, and specific keywords generate new leads and business. Go beyond basic call analytics to unlock a detailed understanding of what’s happening during calls–and what to do next.
    Starting Price: $4.00
  • 22
    CallApp

    CallApp

    CallApp

    Automatically identify phone calls from spammers, telemarketers, unknown and unwanted numbers. Choose a number and add it to your blacklist with a single tap. You will never be bothered again by an unwanted call! Record all your calls with CallApp! Save your conversations and never worry about missing an important detail again. Set any video as your ringtone to relive the memories at every ring!
  • 23
    Caller ID - Who Called Me
    ...Caller identification help identify unknown and private callers. Shows the caller id and name. Find out true phone caller id and more number details. Not only identify unknown calls, Caller ID - Who Called Me can also help you identify spam, scam and telemarketing calls. Figure out the true caller by installing Caller ID. Block unwanted calls such as telemarketing, spam callers, robocalls, fraud, by adding them to calls blacklist. Caller ID app will automatically block number from your blacklist and help you say goodbye to all spam calls.
    Starting Price: Free
  • 24
    Survox

    Survox

    Enghouse Insights

    ...Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.
  • 25
    SpitFire

    SpitFire

    OPC Marketing

    ...Using a pre-loaded list of numbers, SEP quickly and automatically places outbound calls and connects the answered calls to available agents. SEP monitors the call center volume and time per call, intelligently adjusting its dial rate to minimize the time your agents spend waiting between conversations.
  • 26
    SIMPSY Voice
    ...Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.
    Starting Price: $6.90 per user per month
  • 27
    POSNailStore
    ...Incoming Call: Caller ID works automatically; you do not have to activate or deactivate this calling feature. It shows your existing client's profile or displays the name and number of incoming calls if new client.
    Starting Price: $195 per year
  • 28
    Quartr

    Quartr

    Quartr

    Conference calls, transcripts, slide decks & reports. Easily accessible in one place. Browse through our list of 5000+ companies. Used by some of the most prestigious financial institutions in the world. Do what hundreds of thousands of other investors do. Use Quartr for free access to conference calls, transcripts, slide decks & reports. Besides our Beta IR platform, we have also created some third-party integrations, one of them is our Embedded Player.
    Starting Price: Free
  • 29
    Leader

    Leader

    Leader

    Automatically capture phone calls and manage your leads on the go. Win more customers with the all-in-one CRM for small businesses. Leader integrates with your phone calls, calendar, and messages and enhances your business communication with data, automation, and work tools. Calls are automatically captured and identified with the caller's name, social profile, job title, and more.
    Starting Price: Free
  • 30
    Call Recorder - Save & Listen
    Record incoming and outgoing calls. Voice to text: Turn your call recordings into text. Voice Recorder: Handy when you need to take a quick note. Country local number service in several countries. Enhanced security: Do your recordings contain sensitive information? Just add a passcode on the "Records" screen and no one will access your recordings without it. Organize your recordings as you see fit: Call Recorder names the calls automatically but you can rename them and favorite them as you wish for easier access. ...