...Going beyond what traditional call centers can provide, CEC features cutting-edge technologies, such as voice and semantic recognition, natural language processing, 5G video, and IoT. With CEC, you get to take advantage of Huawei's many years of experience serving industries including telecom, government, banking, insurance, Internet, healthcare, education, and transportation, and build a full-process intelligent customer service system for optimizing customer service qualities and efficiency. The carrier-class platform ensures service reliability. Large capacity and massive concurrency are not a problem. ...