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Help Desk Software
Help desk software is enables companies and organizations to provide customer service and technical assistance. It is designed to streamline communication between customers and technical teams, and to create a central repository of information and solutions to common problems. Help desk software often includes features such as automated ticketing, asset tracking, and customer feedback surveys.
Service Desk Software
Service desk software is a platform designed to support and manage customer service operations by providing a centralized location for handling incidents, requests, and issues. These tools allow businesses to manage customer support tickets, track the resolution process, and ensure timely responses. Service desk software typically includes features such as ticket management, automated workflows, knowledge base integration, reporting, and analytics. It helps teams efficiently handle incoming requests, resolve problems, and improve customer satisfaction. By streamlining communication between support teams and customers, service desk software improves the overall efficiency of service delivery and helps organizations maintain service-level agreements (SLAs).
eCommerce Help Desks Software
Ecommerce help desks are customer service organizations dedicated to providing assistance to clients with online shopping experiences.
Help Authoring Tools
Help authoring tools (HAT) are software solutions used to create and publish user manuals, online help systems, FAQs, and other types of documentation for software applications, websites, and products. These tools allow authors to design, write, and structure help content in a way that is easy for users to access and understand. Features of help authoring tools typically include a WYSIWYG (What You See Is What You Get) editor, multi-format export options (e.g., HTML, PDF, CHM), built-in templates, search functionality, and support for multimedia integration (such as videos and images). These tools are essential for creating in-app help, troubleshooting guides, and product documentation to improve user experience and provide support.
Hot Desk Booking Software
Hot desk booking software, also known as desk booking systems, are software tools that enable organizations with a hybrid workforce to book a physical desk in the office when and where they need it. Hot desk booking software is useful for companies that have remote and hybrid workforces and need a system to allow team members to book desks when they need them rather than having a dedicated desk.
Ticketing Software
Ticketing software is used by companies to process and manage ticketing for events, venues, concerts, travel, festivals, theaters, and more.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Martial Arts Software
Martial arts software is designed to help martial arts schools, academies, and instructors manage various aspects of their operations, including student enrollment, scheduling, training plans, and performance tracking. These platforms typically include features such as class scheduling, attendance management, payment processing, rank tracking, and communication tools to keep students informed about classes, events, and promotions. Martial arts software can also help instructors create personalized training programs, track progress, and ensure the efficient management of their business. It is used to enhance student engagement, streamline administrative tasks, and improve overall business operations in martial arts studios.
NPS Software
NPS software helps businesses measure customer loyalty by collecting and analyzing Net Promoter Score (NPS) feedback. It automates the process of sending surveys, tracking responses, and segmenting promoters, passives, and detractors. Many platforms include real-time dashboards, sentiment analysis, and trend reporting to help teams understand customer satisfaction over time. The software also integrates with CRM and support systems to trigger follow-ups and improve customer retention. Overall, NPS software enables companies to monitor customer sentiment, respond to issues quickly, and strengthen long-term relationships.
Oncology Software
Oncology software is designed to support the clinical, administrative, and operational needs of cancer care providers. It helps oncology teams manage patient records, treatment plans, chemotherapy regimens, radiation therapy workflows, and long-term care coordination. These systems streamline documentation, improve clinical accuracy, and ensure adherence to complex cancer treatment protocols. Advanced oncology platforms also integrate imaging, pathology, genomics, and decision-support tools to help clinicians make more informed treatment decisions. By unifying data across the patient journey, oncology software enhances care quality, boosts efficiency, and improves patient outcomes.
Speech Therapy Software
Speech therapy software is designed to assist speech-language pathologists (SLPs) and individuals in diagnosing, treating, and improving speech, language, and communication disorders. These tools often provide a variety of exercises, activities, and assessments tailored to different speech challenges, such as articulation, fluency, voice disorders, and language comprehension. Many speech therapy software programs include interactive features like visual aids, audio feedback, and progress tracking to help patients practice and improve their speech skills. These platforms are used in both clinical settings and for at-home exercises, offering personalized programs to support the therapy process and track development over time.
Neural Network Software
Neural network software uses algorithms to simulate the human brain's ability to recognize patterns. It can be used for a variety of purposes, such as image and voice recognition, natural language processing, and decision making. The software is typically composed of a number of layers that contain parameters which are adjusted through training. Finally, it can be applied in various areas such as healthcare, finance, engineering and more.
Emissions Management Software
Emissions management software helps organizations monitor, track, and report their greenhouse gas emissions and environmental impact to comply with regulations and support sustainability goals. It collects data from various sources such as energy use, transportation, and industrial processes, providing analytics to identify emission trends and reduction opportunities. The software often includes tools for regulatory reporting, carbon accounting, and scenario modeling to help businesses plan and implement emission reduction strategies. By automating data collection and reporting, it improves accuracy, transparency, and decision-making. Ultimately, emissions management software supports organizations in minimizing their carbon footprint and enhancing environmental responsibility.
Parks and Recreation Software
Parks and recreation software helps municipalities, community centers, and parks departments manage facilities, programs, and public services. It supports scheduling for classes, camps, sports leagues, and events while handling registrations, payments, and waitlists. Many platforms include facility booking, membership management, and staff scheduling to streamline daily operations. The software often provides online portals for residents to register for activities, reserve spaces, and access community updates. Overall, parks and recreation software improves efficiency, enhances community engagement, and helps local agencies deliver better recreational services.
Land Management Software
Land management software helps organizations, governments, and landowners efficiently manage property assets, land use, and related data throughout the land lifecycle. It centralizes information on ownership, leases, boundaries, zoning, resources, and environmental factors in one digital platform. These systems often integrate with GIS (Geographic Information Systems), mapping tools, and satellite data for visualization and spatial analysis. Land management software supports decision-making in areas such as real estate, agriculture, mining, utilities, and conservation by improving accuracy, compliance, and resource allocation. By digitizing land records and automating administrative workflows, it enhances transparency, sustainability, and long-term land stewardship.
IT Service Software
IT service software provides an essential role in a business's IT environment. It assists with the daily functions and operations of the organization by managing user accounts, monitoring networks, and providing maintenance for hardware and software. It can also be used to schedule tasks, automate processes, or create reports. Additionally, it enables technicians to easily track issues and inquiries. This ensures that employees are able to access the necessary resources promptly and efficiently.
Space Management Software
Space management software helps businesses and organizations optimize the use of physical spaces, such as offices, retail environments, or industrial facilities. These platforms typically provide tools for planning, organizing, and tracking space utilization, allowing companies to allocate space effectively, minimize waste, and improve workflow efficiency. Space management software often includes features like floor planning, real-time tracking of occupancy, resource scheduling, and reporting tools to analyze space usage. By using this software, organizations can maximize the efficiency of their spaces, reduce costs, and ensure better management of real estate assets.
Intranet Software
Intranet software is used to create online networks within a company or organization. It allows users from different departments to collaborate on projects, store and share documents, access information, and communicate with one another. Intranets can be accessed through a web browser with a secure username and password. They offer various features such as wikis, blogs, chat rooms, forums and other tools that make it easy for employees to work together in a virtual workspace.
Productivity Software
Productivity software refers to a suite of tools designed to help individuals and organizations accomplish various tasks more efficiently, ranging from document creation and data analysis to project management and communication. These software applications typically include word processors, spreadsheets, presentation tools, email clients, and task management tools, among others. Popular productivity software often includes features for collaboration, file sharing, and cloud storage, enabling users to work seamlessly across different devices and locations. By streamlining everyday tasks, these tools improve efficiency, reduce time spent on administrative tasks, and enhance overall workflow.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
View more categories (20) for "asp.net help desk"
  • 1
    ManageEngine ServiceDesk Plus
    Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide.
    Starting Price: $120.00/year/user
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  • 2
    Serviceaide

    Serviceaide

    Serviceaide

    Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology,...
    Starting Price: $90/per month/per user
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  • 3
    Atera

    Atera

    Atera

    ...Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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    Starting Price: 30-DAY FREE TRIAL
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  • 4
    LM-Kit.NET
    LM-Kit.NET is a cutting-edge, high-level inference SDK designed specifically to bring the advanced capabilities of Large Language Models (LLM) into the C# ecosystem. Tailored for developers working within .NET, LM-Kit.NET provides a comprehensive suite of powerful Generative AI tools, making it easier than ever to integrate AI-driven functionality into your applications.
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    Starting Price: Free (Community) or $1000/year
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  • 5
    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    ... • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies
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    Starting Price: $21.00/month/user
  • 6
    LiveChat

    LiveChat

    LiveChat Software

    For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.
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    Starting Price: $16.00 per agent per month
  • 7
    MyPerfectPaper.net

    MyPerfectPaper.net

    MyPerfectPaper.net

    Our AI essay writing tool gives accurate results & a well-structured essay in no time. Writing a 1,000-word essay is quick with our AI essay writer.
    Starting Price: $7.99
  • 8
    Tidio

    Tidio

    Tidio

    Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
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    Starting Price: $0
  • 9
    Nutrient SDK
    ...SDK PRODUCTS Integrate robust PDF functionality into iOS, Android, Windows, web (JavaScript), or any cross-platform technology, providing capabilities such as PDF viewing, markup, collaboration, and more. 2. LIBRARIES Utilize our potent .NET and Java libraries to boost your backend applications with batch processing of redactions and PDF forms, OCR’d scanned text, and editing of PDF documents, directly from your application server. 3. PROCESSOR Our dynamic PDF microservice, Processor, enables swift generation of PDFs from HTML, including HTML forms, along with Office-to-PDF conversions, OCR, redaction, and XFDF merging and exporting. 4. ...
  • 10
    Front

    Front

    Front

    Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much...
    Starting Price: $19.00/month/user
  • 11
    CollabAI

    CollabAI

    CollabAI

    Empowering businesses with AI-driven customer engagement solutions. Our innovative platform combines machine learning and natural language processing to automate interactions, boost sales, and enhance customer satisfaction. Experience the future of customer engagement with CollabAI – where every interaction drives growth and success.
    Starting Price: $899
  • 12
    Kapture CX

    Kapture CX

    Kapture CX

    ...With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.
    Starting Price: $39/month/user
  • 13
    Text App

    Text App

    Text Inc.

    ...With live dashboards and analytics, teams gain full visibility into performance and customer satisfaction. Scalable, secure, and easy to use, Text App transforms support from reactive to proactive — helping businesses deliver consistent, efficient, and human service.
    Starting Price: $25 per month
  • 14
    Chaport

    Chaport

    Chaport

    ...Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. ...
    Starting Price: $19/month
  • 15
    DialLink

    DialLink

    DialLink

    ...DialLink goes beyond the basics. Its built-in AI automates routine interactions, from answering calls and routing inquiries to generating call summaries and suggested message replies. This helps teams save time, reduce manual effort, and deliver consistent, high-quality customer experiences across channels. Built for today’s flexible workforce, DialLink supports remote, hybrid, and in-office setups with full BYOD compatibility. Whether on a smartphone, desktop, or desk phone, your team stays connected and productive anywhere. ...
    Starting Price: $15/month
  • 16
    Trengo

    Trengo

    Trengo

    Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history....
    Starting Price: $22 per agent per month
  • 17
    Genesys Cloud CX
    Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer...
    Starting Price: $75 per user per month
  • 18
    Dasha

    Dasha

    Dasha

    ...If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value.
  • 19
    Lepide Data Security Platform
    ...Bringing together data discovery and classification with threat detection enables you to investigate all events, changes, actions and anomalies with context. End to end visibility of Active Directory, Group Policy, File Servers, Office 365, NetApp, SharePoint, Box, Dropbox and more. Detect and Respond to Security Threats 10x Faster. Investigate threats as they emerge in Active Directory and track movement
  • 20
    Wave Browser

    Wave Browser

    Wave Browser

    ...Wave Browser brings together helpful built-in tools that make everyday browsing simpler, keeping you organized, speeding up tasks, and supporting your workflow with features like reading tools, trackers, quick-access messaging, and an AI assistant. If you want efficient built-in tools and a simple way to make a positive impact, Wave Browser aligns with your values.
    Starting Price: Free
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  • 21
    Ivanti

    Ivanti

    Ivanti

    Ivanti offers integrated IT management solutions designed to automate and secure technology across organizations. Their Unified Endpoint Management platform provides intuitive control from a single console to manage any device from any location. Ivanti’s Enterprise Service Management delivers actionable insights to streamline IT operations and improve employee experiences. The company also provides comprehensive network security and exposure management tools to protect assets and prioritize...
  • 22
    Crowdin

    Crowdin

    Crowdin

    ...Continuous localization for all your content: ✓ Software ✓ Mobile Apps ✓ Websites ✓ Marketing content ✓ Help center ✓ Games Try Crowdin for free today Join thousands of people already making their products multilingual 🚀
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    Starting Price: $50.00/month
  • 23
    AthenaHQ

    AthenaHQ

    AthenaHQ

    AthenaHQ is a cutting-edge platform for Generative Engine Optimization (GEO), designed to help brands optimize their visibility and performance across AI-driven search platforms like ChatGPT, Gemini, Perplexity, DeepSeek, Google's AI Overviews, and more. With Athena, companies can monitor AI perception, identify content gaps, and adjust strategies for better AI-driven discovery. AthenaHQ offers features like competitor analysis, sentiment analysis, and AI search volume tracking, making it easier for companies to align with the evolving search ecosystem. ...
    Starting Price: $295/month
  • 24
    ARGOS Identity

    ARGOS Identity

    ARGOS Identity

    ...As an all-in-one solution, ID check combines essential verification engines, eliminating the need for separate integrations. Businesses can also customize features as needed. From data extraction to fraud prevention, ARGOS helps businesses enhance security, streamline operations, and prevent fraud efficiently. Grow your business with our service!
    Starting Price: $0.11 per submission
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  • 25
    Pitch Avatar
    ...This feature is especially useful if you’re pressed for time or feel uncomfortable speaking in public. Meanwhile, the ROI4Presenter platform enables listeners to talk to you in a matter of one click, helps you track presentation performance and analyze audience engagement, providing valuable insights to improve your presentations. AI capabilities allow you to transform various types of content into a professional presentation that can help you generate leads, clients, and achieve your goals. Pitch Avatar transforms your content, whether it's text, images, video, or audio into engaging, personalized presentations for your target audience.
    Starting Price: $29 per month
  • 26
    TripLingo

    TripLingo

    TripLingo

    ...Operate with ease using the currency converter, tip calculator and various travel tools. The built-in Wi-Fi dialer allows you to make free international calls when connected with Wi-Fi, helping travelers with measurable savings while keeping them connected. TripLingo makes the ultimate language tool for travelers, helping them connect with locals, avoid the frustrations of the language barrier, and make the most of their trips.
  • 27
    ProProfs Chat
    Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help.
    Starting Price: $19.99 per month
  • 28
    Apryse PDF SDK
    Apryse (formerly PDFTron) powers the future of document technology. We help businesses, developers, and enterprises handle documents with unmatched speed, accuracy, and security. Whether running in secure server environments or delivering seamless web-based experiences, Apryse makes document workflows smarter and easier. With Apryse, you can: Embed powerful document features directly into your apps — from viewing and editing to collaboration and compliance.
  • 29
    M1-Project

    M1-Project

    M1-Project

    ...Elsa helps businesses save time, reduce manual work, and scale their marketing efforts effectively.
    Starting Price: $99/month
  • 30
    Qognify

    Qognify

    Qognify

    Qognify helps organizations minimize the impact of incidents with its innovative portfolio of video management software and enterprise incident management solutions. With thousands of deployments in banks, utility companies, airports, seaports, city centers, and transportation agencies, Qognify helps agencies all over the world keep people and assets safe.