Kore.ai vs. North Comparison


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Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels 58 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. 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About Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.	About North is an integrated AI platform developed by Cohere that combines large language models, intelligent search, and automation into a secure, scalable workspace. Designed to enhance workforce productivity and operational efficiency, North enables teams to focus on meaningful work by providing personalized AI agents and advanced search capabilities. The platform seamlessly integrates with existing workflows, offering a user-friendly interface that empowers modern workers to accomplish more within a secure environment. By leveraging North's capabilities, enterprises can automate repetitive tasks, surface business insights, and deploy AI solutions that are both powerful and adaptable, all while maintaining robust security and data protection standards. To explore how North can transform your organization's productivity and efficiency, you can join the waitlist or request a demo through Cohere's official website.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprises and organizations across industries seeking AI-powered automation, customer experience solutions, and process optimization through conversational AI and no-code development platforms	Audience IT professionals needing a tool to enhance their organization's productivity and operational efficiency through secure, scalable AI solutions that integrate seamlessly into their workflows
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Kore.ai Founded: 2014 United States kore.ai	Company Information Cohere AI Founded: 2019 Canada cohere.com/north
Alternatives Enterprise Bot	Alternatives Cohere Cohere AI
kama DEI kama.ai	Ninja AI NinjaTech AI
IBM watsonx Assistant IBM	IBM watsonx Assistant IBM
Yellow.ai Bitonic Technology Labs	Kore.ai
Dialogflow Google View All	Cognosys View All
Categories Agentic Process Automation AI Agent Builders AI Agents AI Assistants AI Automation AI Customer Service AI Productivity AI Tools AI Voice Agents Artificial Intelligence Conversation Intelligence Conversational AI Conversational Support Customer Experience Employee Experience Enterprise Search Live Chat Retrieval-Augmented Generation (RAG) Voice Bot	Categories AI Agent Builders AI Agents AI Assistants AI Productivity AI Tools
Show More Features Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant
Integrations Asana Azure OpenAI Service BambooHR Bitly Cohere Command A Dimension Labs Drift Freshdesk Freshservice Genesys Cloud EX HERE HubSpot Service Hub Jira NICE CXone Mpower OpenAI Salesforce ServiceNow Shopify Zendesk Show More Integrations View All 31 Integrations	Integrations Asana Azure OpenAI Service BambooHR Bitly Cohere Command A Dimension Labs Drift Freshdesk Freshservice Genesys Cloud EX HERE HubSpot Service Hub Jira NICE CXone Mpower OpenAI Salesforce ServiceNow Shopify Zendesk Show More Integrations View All 2 Integrations
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