Suggested Categories:

P&C Insurance Software
Property and casualty insurance software is designed to streamline the way insurance companies manage risks, process claims, and provide accurate customer service. It typically includes features such as policy management, billing automation, and analytics functions to help companies optimize their operations. The software is an important tool for insurers looking to increase efficiency and improve customer experience.
Customer-to-Customer (C2C) Community Marketing Software
Customer-to-customer (C2C) community marketing software is a tool designed to facilitate and manage online platforms where customers can interact and share information about products or services. It provides features such as discussion forums, review systems, and social media integration to enable users to exchange experiences and recommendations. The software often includes moderation and analytics tools to manage content and monitor community engagement. Its purpose is to create a space for authentic customer interactions, helping brands build trust and loyalty through peer-to-peer communication. C2C community marketing software supports the growth of customer-driven communities by enhancing user engagement and connection.
B2C Marketplaces
B2C marketplaces are online platforms that connect businesses directly with consumers to facilitate the buying and selling of goods and services. These marketplaces provide a centralized space for various businesses to list their products or services, allowing consumers to browse, compare, and make purchases from multiple sellers in one location. B2C marketplaces typically handle transactions, payment processing, and sometimes fulfillment, offering consumers a seamless shopping experience. Examples of B2C marketplaces include ecommerce giants and niche platforms, ranging from general consumer goods to specialized products. These platforms benefit businesses by expanding their reach, while consumers enjoy a broad selection of products, competitive pricing, and convenience.
Voice of the Customer (VoC) Software
Voice of the customer software provides businesses with the ability to capture customer feedback in a number of different formats.
Cyber Supply Chain Risk Management (C-SCRM) Software
Cyber Supply Chain Risk Management (C-SCRM) platforms are software solutions designed to help organizations identify, assess, and mitigate cyber risks within their supply chains. These platforms provide tools to monitor and analyze the cybersecurity posture of suppliers, partners, and third-party vendors, ensuring that all links in the supply chain meet security standards. C-SCRM platforms typically include features like risk assessments, real-time threat monitoring, vendor risk management, and compliance tracking.
Convenience Store Software
Convenience store software allows convenience store and bodega owners to improve the process of managing customers, employees, inventory, ordering, and financial operations.
Working Capital Software
Working capital software helps businesses optimize their short-term financial health by managing the balance between current assets and liabilities. These platforms provide tools for tracking and managing cash flow, accounts payable and receivable, inventory, and other components of working capital. The software allows companies to forecast their liquidity, monitor financial performance, and ensure that there is sufficient capital available for day-to-day operations. It can also help businesses identify inefficiencies, improve cash flow management, and make data-driven decisions about funding, investments, and credit management. By using working capital software, organizations can enhance their financial flexibility, reduce the risk of cash shortfalls, and improve operational efficiency.
Order-to-Cash Software
Order-to-cash (O2C) software enables companies to handle all processes related to sales including receiving an order, receiving payment, onboarding the customer, running a credit risk assessment, and more. Order-to-cash software is also known as quote-to-cash or lead-to-cash software.
Yard Management Software
Yard management software is used by manufacturing and logistics companies to monitor, track and manage their yards, containers, loads, trailer movements and availability.
Chemical Software
Chemical software is designed to manage, track, and analyze chemical inventories, processes, and safety data within various industries. It allows users to monitor chemical quantities, storage conditions, hazard classifications, and regulatory compliance in real-time, ensuring safe and efficient handling. With integrated features like Material Safety Data Sheets (MSDS) and automated compliance checks, the software helps organizations meet regulatory standards and reduce risks. It streamlines data entry, automates alerts for stock or safety issues, and supports complex chemical analyses and modeling. Chemical software is essential in fields such as pharmaceuticals, manufacturing, research, and education, where precise chemical management is critical for both safety and operational success.
Insurance Software
Insurance software is software used by insurance carriers, insurance agents, insurance brokerages, and insurance professionals. Insurance software is specifically designed for the insurance industry and can perform a wide variety of tasks and processes including insurance agency management, insurance rating, insurance policy management, and much more.
CNC Software
CNC software is used to program and run CNC machines. It is designed to control the motion of the machine, as well as its cutting speeds, feed rates and other variables. The main components of a CNC control system are a computer numerical control (CNC) unit, a CNC controller program and an interface for manual data entry. Depending on the complexity of the machine, CNC programming can require knowledge in mathematics, geometry and trigonometry.
CDN Providers
CDN (Content Delivery Network) providers distribute digital content across a global network of servers to ensure fast, reliable delivery to users regardless of location. They reduce latency by caching files—such as images, videos, scripts, and web pages—closer to end users. Many CDNs also offer advanced features like DDoS protection, load balancing, edge computing, and intelligent routing to improve performance and security. These platforms help websites and applications handle traffic spikes, prevent outages, and deliver seamless user experiences at scale. Overall, CDN providers enhance speed, reliability, and global accessibility for online content.
Continuing Education Software
Continuing education software provides a learning management system (LMS) designed for continuous education, and tools to streamline the tracking and management of post-secondary continuing education programs and credits.
Embedded Software Development Tools
Embedded software development tools are used to write, compile, debug and deploy applications for embedded systems. These tools consist of a range of editors, compilers, debuggers and programming languages specifically designed for embedded computing. Most development tools are provided by embedded system vendors or third-party providers. There is also a variety of open-source and free tools available from various online sources. Embedded software development tools are an essential part of the embedded design process and allow developers to create efficient and reliable software designs for their projects.
TDS Software
TDS software provides tax, accounting, and billing tools for businesses that have to deal with TDS (Tax Deducted at Source), which is a form of tax deducted at the point of sale.
Product Compliance Software
Product compliance software enables organizations to manage regulatory and compliance processes associated with products, supply chain, manufacturing, quality, safety, packaging, and more. Product compliance software is essential for companies that want to comply with regulations that apply to their current product offerings and new product launches. Different industries and markets have various regulations that are constantly changing, and product compliance software ensures the ability to comply and stay up to date with regulatory changes.
Fund Accounting Software
Fund accounting software allows organizations to manage project funding and spending amounts in order to generate reports that ensure their validity.
PACS Software
PACS (Picture Archiving and Communication System) software that enables medical professionals manage, store, retrieve, and display medical images, such as X-rays, MRIs, and CT scans, in a digital format. It replaces traditional film-based systems, allowing healthcare providers to access and share images quickly and securely across different locations. PACS software typically integrates with other healthcare systems, such as Electronic Health Records (EHR) and Radiology Information Systems (RIS), to provide a comprehensive solution for medical imaging. Key features include secure storage, image viewing, diagnostic tools, and the ability to collaborate with other medical professionals remotely. PACS software plays a crucial role in improving workflow efficiency, reducing costs, and enhancing the quality of care in healthcare settings.
PDF SDK
PDF SDKs (Software Development Kits) provide developers with the tools and libraries needed to integrate PDF functionality into their applications or websites. These SDKs offer features like viewing, editing, creating, converting, and annotating PDFs, allowing developers to build custom PDF solutions tailored to their needs. PDF SDKs often include APIs for manipulating text, images, and form data, as well as for handling document security, such as encryption and password protection. By using PDF SDKs, developers can add robust PDF capabilities to their software without having to build these features from scratch, saving time and resources.
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    C2 ITSM

    C2 ITSM

    C2 Innovations, a Sherweb company

    C2 ITSM is an integrated business service management solution (ITSM) that supports and automates your business processes, exceeding customer expectations. Easily manage all types of requests, changes, assets, inventories, tasks and projects within a single platform.
    Starting Price: $44 per user per month
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    chat4business (c4b)

    chat4business (c4b)

    chat4business

    chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. ...
    Starting Price: $68.29 per month
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    Oracle B2C Service
    Oracle B2C Service provides innovative and immediate service to customers through the channels they prefer. This set of unified customer service solutions leverages AI and machine learning (ML) to help all service teams rapidly complete repetitive tasks so they can focus on delivering expert, tailored service straight to the customer. Offer flexible, immediate customer service with a human touch across a wide variety of digital channels.
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    Local Measure Engage
    Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS),...
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    Gladly

    Gladly

    Gladly

    ...Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. ...
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    Sogolytics

    Sogolytics

    Sogolytics

    Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched...
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    CallTrackingMetrics

    CallTrackingMetrics

    CallTrackingMetrics

    CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust...
    Starting Price: $79 per month
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    Planhat

    Planhat

    Planhat

    ...It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement.
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    Verascape

    Verascape

    Verascape

    Reduce the burden on live agents AND lower contact center costs. Conversational AI virtual agents supplement live agent support and improve the customer experience. Virtual agents take care of repetitive and mundane transactions, so your live agents are available for high value, trust-based interactions. No upfront costs. No setup fee. You only pay for successful transactions. Rapidly derive customer intent with easy-to-use, intelligent, natural language customer interactions. Speak in one...
    Starting Price: $0.40
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    kwiqreply

    kwiqreply

    kwiqreply.io

    kwiqreply is a one stop WhatsApp Business API and CRM helpdesk platform that provides a shared inbox to all your teammates. We help you communicate with your customers effectively on WhatsApp, Send Automated Messages, Integrate Chatbots & much more.
    Starting Price: $32/2500INR per month
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    Howazit

    Howazit

    Howazit

    Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
    Starting Price: $150/month
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    next4biz

    next4biz

    Next4biz

    Business-to-Business (B2B) and Business-to-Consumer (B2C) marketers aim to capture the attention of two different target profiles. While there are many similarities between these two types of marketing, driving prospects from each channel requires different communication approaches in every aspect. Omnichannel Customer Communication is one of the “must-have” features of new contact center technology.
    Starting Price: $75.00/month/user
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    Contact Cubed

    Contact Cubed

    Contact Cubed

    ...Our seamlessly integrated solution analyzes 100% of your calls using our proprietary speech & voice analytics platform. Your internal processes & goals with the power of industry specific C.I and cutting edge A.I. is our recipe for your success. Whether you're looking to increase conversion, improve NPS or just simply create call efficiency, we are your all in on solution. Every industry from collections, insurance, sales through banking has its own nuances, language, normalcy and we cover them all. Our dedication to optimizing the call center management experience solves it from every angle from simplest to complex.
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    Upzelo

    Upzelo

    Upzelo

    Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an...
    Starting Price: $47 per month
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    Yandex SpeechSense
    A service for deep analysis of voice- and text-based communication channels. Improve service quality and efficiency, and gain valuable insights about what really matters to customers. Get helpful feedback in minutes, we mark up the entire dialog with tags to help immediately identify its key characteristics and evaluate service quality. Cut down on time spent analyzing messages and call records, answer context-sensitive questions, and evaluate your operators’ engagement and the sequence of...
    Starting Price: $0.00008 per unit
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    Calabrio ONE
    Calabrio ONE gives you the complete toolset to unlock the tremendous value buried within your customer interaction data and use it to transform your entire business. One seamless solution combines a fully integrated workforce optimization suite with powerful voice-of-the-customer analytics tools deployed how you choose—in the cloud, on-premises, or in a hybrid environment. Capture every customer interaction across all channels. Extract predictive and prescriptive insights. Elevate customer...
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    SupportLogic

    SupportLogic

    SupportLogic

    SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic...
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    Churnfree

    Churnfree

    Churnfree

    What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Churnfree help SaaS, eCommerce, and subscription-based businesses to retain more customers and reduce churn...
    Starting Price: $49/month
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    Brainwave

    Brainwave

    Brainwave AI Technologies

    In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌ Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts. ✨ Our Solution Our Automatic Answering Bot: - Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training...
    Starting Price: $49/month
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    DelightChat

    DelightChat

    DelightChat

    ...Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.
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    Clarabridge

    Clarabridge

    Clarabridge

    The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. ...
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    MoEngage

    MoEngage

    MoEngage

    MoEngage is an Insights-led customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche...
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