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Help Desk Software
Help desk software is enables companies and organizations to provide customer service and technical assistance. It is designed to streamline communication between customers and technical teams, and to create a central repository of information and solutions to common problems. Help desk software often includes features such as automated ticketing, asset tracking, and customer feedback surveys.
Service Desk Software
Service desk software is a platform designed to support and manage customer service operations by providing a centralized location for handling incidents, requests, and issues. These tools allow businesses to manage customer support tickets, track the resolution process, and ensure timely responses. Service desk software typically includes features such as ticket management, automated workflows, knowledge base integration, reporting, and analytics. It helps teams efficiently handle incoming requests, resolve problems, and improve customer satisfaction. By streamlining communication between support teams and customers, service desk software improves the overall efficiency of service delivery and helps organizations maintain service-level agreements (SLAs).
eCommerce Help Desks Software
Ecommerce help desks are customer service organizations dedicated to providing assistance to clients with online shopping experiences.
Help Authoring Tools
Help authoring tools (HAT) are software solutions used to create and publish user manuals, online help systems, FAQs, and other types of documentation for software applications, websites, and products. These tools allow authors to design, write, and structure help content in a way that is easy for users to access and understand. Features of help authoring tools typically include a WYSIWYG (What You See Is What You Get) editor, multi-format export options (e.g., HTML, PDF, CHM), built-in templates, search functionality, and support for multimedia integration (such as videos and images). These tools are essential for creating in-app help, troubleshooting guides, and product documentation to improve user experience and provide support.
Hot Desk Booking Software
Hot desk booking software, also known as desk booking systems, are software tools that enable organizations with a hybrid workforce to book a physical desk in the office when and where they need it. Hot desk booking software is useful for companies that have remote and hybrid workforces and need a system to allow team members to book desks when they need them rather than having a dedicated desk.
Ticketing Software
Ticketing software is used by companies to process and manage ticketing for events, venues, concerts, travel, festivals, theaters, and more.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Martial Arts Software
Martial arts software is designed to help martial arts schools, academies, and instructors manage various aspects of their operations, including student enrollment, scheduling, training plans, and performance tracking. These platforms typically include features such as class scheduling, attendance management, payment processing, rank tracking, and communication tools to keep students informed about classes, events, and promotions. Martial arts software can also help instructors create personalized training programs, track progress, and ensure the efficient management of their business. It is used to enhance student engagement, streamline administrative tasks, and improve overall business operations in martial arts studios.
Oncology Software
Oncology software is designed to support the clinical, administrative, and operational needs of cancer care providers. It helps oncology teams manage patient records, treatment plans, chemotherapy regimens, radiation therapy workflows, and long-term care coordination. These systems streamline documentation, improve clinical accuracy, and ensure adherence to complex cancer treatment protocols. Advanced oncology platforms also integrate imaging, pathology, genomics, and decision-support tools to help clinicians make more informed treatment decisions. By unifying data across the patient journey, oncology software enhances care quality, boosts efficiency, and improves patient outcomes.
NPS Software
NPS software helps businesses measure customer loyalty by collecting and analyzing Net Promoter Score (NPS) feedback. It automates the process of sending surveys, tracking responses, and segmenting promoters, passives, and detractors. Many platforms include real-time dashboards, sentiment analysis, and trend reporting to help teams understand customer satisfaction over time. The software also integrates with CRM and support systems to trigger follow-ups and improve customer retention. Overall, NPS software enables companies to monitor customer sentiment, respond to issues quickly, and strengthen long-term relationships.
Speech Therapy Software
Speech therapy software is designed to assist speech-language pathologists (SLPs) and individuals in diagnosing, treating, and improving speech, language, and communication disorders. These tools often provide a variety of exercises, activities, and assessments tailored to different speech challenges, such as articulation, fluency, voice disorders, and language comprehension. Many speech therapy software programs include interactive features like visual aids, audio feedback, and progress tracking to help patients practice and improve their speech skills. These platforms are used in both clinical settings and for at-home exercises, offering personalized programs to support the therapy process and track development over time.
Neural Network Software
Neural network software uses algorithms to simulate the human brain's ability to recognize patterns. It can be used for a variety of purposes, such as image and voice recognition, natural language processing, and decision making. The software is typically composed of a number of layers that contain parameters which are adjusted through training. Finally, it can be applied in various areas such as healthcare, finance, engineering and more.
Emissions Management Software
Emissions management software helps organizations monitor, track, and report their greenhouse gas emissions and environmental impact to comply with regulations and support sustainability goals. It collects data from various sources such as energy use, transportation, and industrial processes, providing analytics to identify emission trends and reduction opportunities. The software often includes tools for regulatory reporting, carbon accounting, and scenario modeling to help businesses plan and implement emission reduction strategies. By automating data collection and reporting, it improves accuracy, transparency, and decision-making. Ultimately, emissions management software supports organizations in minimizing their carbon footprint and enhancing environmental responsibility.
Parks and Recreation Software
Parks and recreation software helps municipalities, community centers, and parks departments manage facilities, programs, and public services. It supports scheduling for classes, camps, sports leagues, and events while handling registrations, payments, and waitlists. Many platforms include facility booking, membership management, and staff scheduling to streamline daily operations. The software often provides online portals for residents to register for activities, reserve spaces, and access community updates. Overall, parks and recreation software improves efficiency, enhances community engagement, and helps local agencies deliver better recreational services.
Land Management Software
Land management software helps organizations, governments, and landowners efficiently manage property assets, land use, and related data throughout the land lifecycle. It centralizes information on ownership, leases, boundaries, zoning, resources, and environmental factors in one digital platform. These systems often integrate with GIS (Geographic Information Systems), mapping tools, and satellite data for visualization and spatial analysis. Land management software supports decision-making in areas such as real estate, agriculture, mining, utilities, and conservation by improving accuracy, compliance, and resource allocation. By digitizing land records and automating administrative workflows, it enhances transparency, sustainability, and long-term land stewardship.
IT Service Software
IT service software provides an essential role in a business's IT environment. It assists with the daily functions and operations of the organization by managing user accounts, monitoring networks, and providing maintenance for hardware and software. It can also be used to schedule tasks, automate processes, or create reports. Additionally, it enables technicians to easily track issues and inquiries. This ensures that employees are able to access the necessary resources promptly and efficiently.
Space Management Software
Space management software helps businesses and organizations optimize the use of physical spaces, such as offices, retail environments, or industrial facilities. These platforms typically provide tools for planning, organizing, and tracking space utilization, allowing companies to allocate space effectively, minimize waste, and improve workflow efficiency. Space management software often includes features like floor planning, real-time tracking of occupancy, resource scheduling, and reporting tools to analyze space usage. By using this software, organizations can maximize the efficiency of their spaces, reduce costs, and ensure better management of real estate assets.
Intranet Software
Intranet software is used to create online networks within a company or organization. It allows users from different departments to collaborate on projects, store and share documents, access information, and communicate with one another. Intranets can be accessed through a web browser with a secure username and password. They offer various features such as wikis, blogs, chat rooms, forums and other tools that make it easy for employees to work together in a virtual workspace.
Productivity Software
Productivity software refers to a suite of tools designed to help individuals and organizations accomplish various tasks more efficiently, ranging from document creation and data analysis to project management and communication. These software applications typically include word processors, spreadsheets, presentation tools, email clients, and task management tools, among others. Popular productivity software often includes features for collaboration, file sharing, and cloud storage, enabling users to work seamlessly across different devices and locations. By streamlining everyday tasks, these tools improve efficiency, reduce time spent on administrative tasks, and enhance overall workflow.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
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  • 1
    Clearooms

    Clearooms

    Clearooms

    ...If you need it for one bank of desks or just two meeting rooms - that’s fine. Our price banding gives you lots of options to save. Our simple traffic light system gives you instant information on the state of rooms and desks, and our reports help you gain greater insight into who and how it’s all working. We will help as much as you need to get you going as quickly as possible.
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    246 Ratings
    Starting Price: $13.50 per month
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  • 2
    NetBrain

    NetBrain

    NetBrain Technologies

    NetBrain helps IT teams halve MTTR and prevent outages with AI-driven automation. Trusted by 2,500+ enterprises worldwide, our no-code, intent-based platform turns manual network operations into intelligent automation, keeping networks running smoothly and efficiently.​ Top use cases: - Automated Troubleshooting - Automated Change Management - Network AIOps - Network Assessment - Network Visibility - Network Observability - Network Security
    218 Ratings
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  • 3
    Help Lightning

    Help Lightning

    Help Lightning

    Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
    1 Rating
    Starting Price: $75,000 per year
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  • 4
    FBO Director

    FBO Director

    Essinta Labs

    ...When it comes to running a successful FBO, efficient operations are key. That's why we designed FBO Director - to provide a complete, user-friendly software package that would help streamline complex processes and maximize profits. FBO Director can help automate many of your business operations. So you can focus on what you do best - providing excellent service to your customers.
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  • 5
    Metrology.NET

    Metrology.NET

    Metrology.NET

    ...Metrology.NET does it all, DC & low frequency, RF and microwave, torque, temperature, flow, force, humidity, mass, pressure, you name it. Plus, everything is designed on a sustainable software framework. As 21st-century engineered software, Metrology.NET incorporates the best of current technologies. Not just buzzwords, Metrology.NET is truly a scalable, low-code, future-proof solution built for metrology.
    Starting Price: Free
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  • 6
    Quantum MX

    Quantum MX

    FLY Online Tools

    ...Quantum MX’s key features include parts inventory, parts tracking, timesheet tracking, and custom form-fill document generation (i.e., work orders, 8130, and repair station controlled forms). Getting started is easy using our online help system and Help Desk. Data may be imported in many areas (esp Inventory) from Excel spreadsheets. Quantum MX includes powerful parts requests and fulfillment tracking with integrated inventory and purchase order features that include real-time package tracking updates. Quantum MX is widely used for aircraft maintenance, mobile AOG services and component repair station operations.
    1 Rating
    Starting Price: $79.00 per month
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  • 7
    ScienceDesk

    ScienceDesk

    ScienceDesk

    ScienceDesk data automation demystifies the use of artificial intelligence in materials sciences. A practical tool for your team to add and apply the newest AI algorithms on an everyday basis. Customizable properties, universal identifiers, QR-codes and a powerful textual-numeric search engine that links sample and experimental data. ScienceDesk is an innovative platform for scientists and engineers to interact with, collaborate on and obtain insights into their experimental data. ...
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  • 8
    Ansys Pharos
    Pharos combines Ansys' unparalleled EM engine capacity with a proprietary high-capacity circuit simulation engine to perform coupling analysis and provide ranking of potential EM crosstalk aggressors per victim node. By highlighting the most susceptible nets, designers can focus their design decisions to manage EM crosstalk on these nets and de-risk the design process. Pharos combines unparalleled extraction engine capacity with a built-in simulation engine to perform EM analysis and provide ranking of potential EM crosstalk aggressors per victim net. This allows designers to focus on the most critical nets in the design. ...
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  • 9
    netScope® Cloud

    netScope® Cloud

    Net-Base Software GmbH

    Access your wsi data easily via digital remote/tele access, even in a joint session with others via the Internet if you wish. In addition, you can automate some processes using barcodes and QR codes, distribute slides to your customers without having to send them manually. Or use netScope Cloud in teaching, show many people what you are talking about at the same time. Aside Data from ZEISS Axio Scan all kinds of CZI data can be displayed. ZEISS customers who still use older MIRAX slides in the previous MRXS format can also display those slides in the netScope. Similar to CZI, netScope also supports all channels of Perkin-Elmer Vectra/Akoya Biosciences QPTIFF files. ...
    Starting Price: €19.98
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  • 10
    ASP Air Maintenance
    Air Maintenance was specifically designed to meet the needs of both small and large business aviation repair facilities as a complete solution to increase efficiency, reduce operating costs, improve performance, and maximize productivity. We have designed Air Maintenance© over the past ten years to be the complete aviation repair station software solution that can be customized for you. Air Maintenance© is loaded with features, including inventory control, purchasing, employee tracking and...
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  • 11
    Airsoft

    Airsoft

    Airsoft

    ...Do you need a new aircraft maintenance, engineering and material management solution that returns your investment ASAP with a limited investment budget? Airsoft A-Z Aircraft Maintenance ASP solution enables our clients to quickly deploy enterprise-class aircraft maintenance applications without the associated cost and burden of owning, managing or supporting the applications or the underlying technical infrastructure. Aircraft inventory hereafter referred to as INVENT is a collection of events related to a specific aircraft.
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  • 12
    Axxerion Space Management & Reservations
    ...Reserve from Outlook and Exchange. Reduce no-shows with notifications and confirmation reminders. Detect occupancy automatically with occupancy sensors in rooms and desks. Allow check-in and check-out of reservations via Mobile or Browser. Utilize in-app check-in and check out and hot desk with QR and barcode scanning. Find and reserve spaces near colleagues using our software.
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  • 13
    DipTrace

    DipTrace

    DipTrace

    ...DipTrace is a single environment with direct circuit-to-board converting, updating from schematic, and back annotation. Nets are divided to net classes with custom settings and class-to-class rules. Through and blind/buried vias are organized to via styles.
    1 Rating
    Starting Price: $75 per license
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  • 14
    WATT-Net

    WATT-Net

    Radian Research

    WECO Software Solutions’ WATT‑Net Test and Asset Management Software provides versatile solutions easily tailored and scalable to utilities of any size or type. Designed by metering professionals, WATT‑Net combines powerful functionality with ease of use to deliver a full-featured application for meter test shops and field operations. It features full lifecycle management of all metering assets to serve testing and energy measuring needs, integrating meter test data to leverage RADIAN hardware solutions, improving reliability, and extending metering asset life. ...
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  • 15
    Haltian Empathic Building
    Haltian Empathic Building is a solution for digital workplaces. Saves you time, provides more choice, is super easy to use, and helps you to be healthier. The Empathic Building digital twin guarantees a superb end-user experience and delivers the key data for operational excellence. The solution combines features such as find and book desks and meeting rooms, find people to co-create and collaborate, navigate to rooms with wayfinding, share your voice and raise important issues. ...
    Starting Price: €4.99/month/desk
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  • 16
    Eyeshot

    Eyeshot

    devdept

    ...Allow end-users to interact using keyboard, mouse, 3D mouse or fingers. Select between Mesh, Solid and Nurbs surface modeling technologies to unleash your creativity. Eyeshot is the only 100% NET CAD component on the market. With 60+ source code samples (in both C# and VB NET and for both WinForms and WPF platforms) it’s also the easiest to learn.
    Starting Price: €700 one-time payment
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  • 17
    VeriStand

    VeriStand

    National Instruments

    VeriStand application software helps you configure I/O channels, data logging, stimulus generation, and host communication for NI real-time hardware. You can also import simulation models and control algorithms, respond to events with configurable alarms, and enable test automation with macro recording, TestStand, .NET, and other software. You can interact with and monitor application data, alarm states, and system execution metrics using a run-time editable user interface. ...
    Starting Price: $2,065 per year
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  • 18
    ExpressPCB Plus
    ...With the addition of Schematic Link and Netlist Validation tools to Plus, we provide peace of mind in the validation of your design from schematic to layout prior to manufacturing. Provides the ability to link the schematic netlist in ExpressSCH to the PCB layout in ExpressPCB Plus. Added a “Net Connection” tool to allow users to highlight connected pads in a net from the linked schematic to assist in board layout. Provides validation of the full ExpressPCB Plus layout for equivalence to the ExpressSCH schematic netlist. Provides error reporting for missing or additional components, pins, connections, or other design elements. ...
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  • 19
    Fieldbit

    Fieldbit

    Help Lightning

    Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive. Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing...
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  • 20
    Causeway Flow

    Causeway Flow

    Causeway Technologies

    ...Developed by industry experts & using the latest SWMM engine, Flow offers a robust, intuitive, complete solution. Whether integrated into Causeway PDS or embedded in an AutoDesk environment, the powerful CAD interface provides a complete, all-encompassing solution allowing engineers to streamline design. Intelligent design automation and integrated tools help engineers to spend more time on value engineering. Engineers can stay connected to their design solutions at all times with cloud licensing. Access software remotely and take licences offline. ...
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  • 21
    3DModelSpace

    3DModelSpace

    3DModelSpace

    3DModelSpace helps designers and engineers to quickly find CAD models manufacturers and distributors' websites. 3DModelSpace delivers high-quality click-throughs to manufacturer & distributor websites. Over 200,000 (and growing) designers and engineers visit3DModelSpace each month. 3DModelSpace users are the engineers and designers who specify your products into their designs.
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  • 22
    Lims.net

    Lims.net

    LiMSEO

    LIMS.FR, the first 100% Web French LIMS marketed in Europe and North America, was born in 2006, under the leadership of the founder of Locasoft. The Locasoft team joined LiMSEO in February 2020, in order to perpetuate and develop its activity around its LIMS Web. By a close collaboration with all the actors involved in laboratories (quality manager, lab manager etc.), auditors, government officials, regulations inspectors and with an IT team trained to the state of the art technologies,...
    Starting Price: $20000 one-time payment
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  • 23
    IWLive Pro

    IWLive Pro

    Autodesk

    ...It offers both hydraulic and water quality simulations; predicts demand; and optimizes pump schedules. IWLive Pro verifies your InfoWorks WS Pro and InfoWater models constantly, so you can have confidence in the results of your simulations. IWLive Pro helps identify problems, forecast conditions with and without mitigating actions, and assess the consequences, helping you choose the best actions. BalanceNet, which complements IWLive Pro, shows whether you can take advantage of cheaper night-time electricity for pumping. SCADA data on its own tells you only what happened in the past, up to the present moment. ...
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  • 24
    wysiwyg

    wysiwyg

    CAST Group of Companies

    wysiwyg is an all-in-one lighting design software with fully integrated CAD, plots, data, visualization and virtual show control. wysiwyg features the largest CAD library with thousands of 3D objects you can choose from to design your entire show. wysiwyg Report offers 3D CAD application that comes with fully integrated presentation and reporting database to help you create precise plots and automatically track technical data. wysiwyg Design provides the CAD platform to design in 3D with real-time visualization, simulation and virtual show control tools to create looks, lighting cues and scenic images offline. wysiwyg Perform builds on features from Report and Design, and includes direct DMX and Art-Net connection with consoles, CITP for media servers, and integration with motion controllers.
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  • 25
    ActCAD Software

    ActCAD Software

    Jytra Technology Solutions

    ...ActCAD offers free email technical support without any limitations. ActCAD can be fully customized and programs can be developed using our free API toolkit. It supports popular programming languages like , lisp dcl, .net, C++ etc. Apart from all regular commands, ActCAD offers many productive tools like pdf to cad converter, Block libraries, Image to Cad converter, handling point sets between Cad and Excel and many more. ActCAD is suitable for any high end professional projects in the domains of Architecture, Civil, Mechanical,Automotive
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    401 Ratings
    Starting Price: $249.00/one-time/user
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  • 26
    Floor Plan Mapper

    Floor Plan Mapper

    Floor Plan Mapper

    Floor Plan Mapper is an innovative software application designed to solve the simple problem of locating staff, printers, meeting rooms and whatever else you need to find within an office building. Floor Plan Mapper creates an interactive map of your floor plans from which you cans search for and find employees, visually book desks, locate meeting rooms, create office seating plans and much more. Floor Plan Mapper is available as a online hosted software as a service, or as an on-premise installation.
    Starting Price: $28
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  • 27
    LTE MAC Lab

    LTE MAC Lab

    IS Wireless

    ...LTE MAC Lab allows customers to model a wireless LTE network deployment, analyse its performance and understand dynamic mechanisms of the radio interface. It reflects the dynamic behaviour of a modelled HetNet RAN (Figure 1) focusing on Radio Resource Management features such as scheduling, carrier aggregation, handovers and link adaptation. It includes implementation of propagation (path loss, shadowing and multipath) and mobility models.
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  • 28
    Ultimaker Connect
    ...Ultimaker Connect makes it easier to manage 3D printers in the workplace. Group printers based on your workflow and start scaling up production. Make your printers work harder. Send a print job from your desk, remove when it’s done, and the next print in the queue starts automatically. Track analytics to optimize your 3D print process and increase ROI.
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  • 29
    OpendTect

    OpendTect

    dGB Earth Sciences

    OpendTect software consists of two parts: a free, open-source part and a commercial, closed-source part that is protected by FlexNet license managing software. The open-source part is OpendTect, a seismic interpretation software system for 2D and 3D seismic data, and for fast-track development of innovative interpretation tools. OpendTect can be extended with free plugins. The closed source part is OpendTect Pro, an extended version with extra functionality for professionals.
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  • 30
    Fullbay

    Fullbay

    Fullbay

    ...Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap. Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.
    3 Ratings
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