Audience

8x8 Work is ideal for enterprises, contact centers, and growing businesses that need secure, scalable, and AI-driven communications to boost collaboration and customer engagement

About 8x8 Work

8x8 Work is a unified communications platform designed to connect teams and customers globally through voice, video, messaging, and AI-powered tools. It enhances productivity with features like enterprise-grade PBX, SMS, fax, and intelligent call routing, ensuring reliable communication from anywhere. The platform also supports AI-driven meeting transcriptions, summaries, and noise suppression to streamline collaboration and reduce manual work. With video conferencing, team chat, and file sharing, organizations can foster stronger collaboration and maintain workflow alignment across remote and hybrid teams. 8x8 integrates seamlessly with tools like Microsoft Teams, Google Workspace, Salesforce, and ServiceNow to provide a unified workflow experience. Built with enterprise-level security and compliance certifications such as HIPAA, ISO 27001, GDPR, and SOC 2, 8x8 ensures both scalability and trust for modern businesses.

Integrations

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Company Information

8x8
Founded: 1987
United States
www.8x8.com

Videos and Screen Captures

8x8 Work Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

8x8 Work Frequently Asked Questions

Q: What kinds of users and organization types does 8x8 Work work with?
Q: What languages does 8x8 Work support in their product?
Q: What kind of support options does 8x8 Work offer?
Q: What other applications or services does 8x8 Work integrate with?
Q: Does 8x8 Work have a mobile app?
Q: What type of training does 8x8 Work provide?

8x8 Work Product Features

Business Phone Systems

Call Routing
Employee Directory
Mobile Access
Web Conferencing
Call Logging
Call Monitoring
Call Recording
IVR / Voice Recognition
Virtual Call Center

Business VoIP

Contact Management
Unified Communications
Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Voice Quality Enhancement

Cloud PBX

Virtual Extensions
Web Conferencing
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking

Team Chat

Voice Calling
Video Conferencing
End-to-End Encryption (E2EE)
File Sharing
Payments
Self-Destructing Messages
Groups / Channels
Stickers / GIFs
Threaded Discussion
Search / Filter

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail

Video Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access

Web Conferencing

Whiteboard
On-Demand Webcasting
Electronic Hand Raising
Two-Way Audio & Video
Record & Playback Ability
Presentation Streaming
Private Chat
Video Conferencing
Real-Time Chat
Presentation Tools
Screen Sharing
Mobile Access

8x8 Work Additional Categories