Audience
Business owners, managers and supervisors dealing with mobile call agents
About CallMonitor
CallMonitor is designed for business owners, managers and supervisors who are employing mobile call operators. As a call monitoring software with rich features to boost the productivity of your business and keep you informed. It allows you to gain deep insight and interesting statistics regarding company phone calls. Once CallMonitor is downloaded in your employees phones, call monitoring can begin, and you will have direct access from your web browser to your employees call history, call logs, call recordings, call statistics, performance of each employee plus a customer database with customer call patterns. CallMonitor allows you to see the complete call history and call log of your employees. CallMonitor offers a wide range of statistics that enables you to properly manage your call center. CallMonitor lets you listen to each call that your operators made using high quality call recorder app.
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Pricing
Starting Price:
$10.99 per user per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
CallMonitor
callmonitor.app/
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
Support
24/7 Live Support
Online
CallMonitor Frequently Asked Questions
CallMonitor Product Features
Call Center
Database
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
