Audience

Companies requiring an omnichannel conversational AI platform to service their customers

About Chatlayer by Sinch

Chatlayer by Sinch is an advanced conversational AI platform that enables businesses to create sophisticated chatbots capable of understanding and communicating in over 100 languages across various channels. Its intuitive, no-code interface allows for seamless integration with major CRM, ticketing systems, knowledge bases, and contact center solutions through APIs, facilitating the automation of complex customer interactions. With features like in-house Natural Language Processing (NLP), multilingual support, and ChatGPT integration, Chatlayer empowers companies to enhance customer engagement, streamline support processes, and deliver personalized experiences at scale. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer stands out for its robust capabilities and user-friendly design.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Chatlayer by Sinch offers API access

Ratings/Reviews

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design 0.0 / 5
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Company Information

Sinch
Founded: 2008
Sweden
engage.sinch.com

Videos and Screen Captures

Chatlayer by Sinch Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
24/7 Live Support
Online

Chatlayer by Sinch Frequently Asked Questions

Q: What kinds of users and organization types does Chatlayer by Sinch work with?
Q: What languages does Chatlayer by Sinch support in their product?
Q: What kind of support options does Chatlayer by Sinch offer?
Q: What other applications or services does Chatlayer by Sinch integrate with?
Q: Does Chatlayer by Sinch have an API?
Q: What type of training does Chatlayer by Sinch provide?
Q: Does Chatlayer by Sinch offer a free trial?

Chatlayer by Sinch Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components