Audience

Businesses wanting a platform to automate their product returns process

About Continuum B2B Returns

Between PDF form fills, email exchanges, and manual keystrokes - the returns process in B2B wholesale, distribution, and manufacturing organizations has become unmanageable. Shipping docs are congested, give your shipping and receiving teams real-time information on what returns to be expected throughout the day. Customers can process returns on your website, on your app, or via a link you provide them. Real-time integrations will provide them with accurate pricing and historical purchase order data. The RMA is created in your ERP with business logic to apply accurate warehouse returns, freight costs, and restocking fees. The portal will provide real-time updates on return status to your customers, customer service, and warehouse teams. Your customer is delighted at the seamless process and status updates.

Integrations

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Company Information

Continuum
United States
www.gocontinuum.ai

Videos and Screen Captures

Continuum B2B Returns Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Continuum B2B Returns Frequently Asked Questions

Q: What kinds of users and organization types does Continuum B2B Returns work with?
Q: What languages does Continuum B2B Returns support in their product?
Q: What kind of support options does Continuum B2B Returns offer?
Q: What other applications or services does Continuum B2B Returns integrate with?
Q: What type of training does Continuum B2B Returns provide?

Continuum B2B Returns Product Features

Order Management

Order Fulfillment
Catalog Management
Back Order Management
Recurring Orders
Order Tracking
Returns Management
Special Order Management
Inventory Management
Shipping Management
Order Entry

Returns Management

Shopper Self-Service
Automated Exchanges
Custom Return Policy
Branded Experience
Inventory Management
Smart Data Collection
One-Click Returns Processing
Returns Analytics
3PL / ERP Integration

Continuum B2B Returns Additional Categories