Audience
911 Emergency Call Centers, Ambulance Companies, other emergency responders
About FirstResponse911
FirstResponse911, a secure multi-site CAD-to-CAD solution, provides data interoperability by ensuring that public safety agencies can share 9-1-1 incident data in real time. FirstResponse911 continuously monitors and automatically transfers emergency call data between public safety agencies notifying them of critical 9-1-1 call information as the call progresses.
FirstResponse911 continuously …
• Monitors the 9-1-1 call center CAD
• Provides CAD-to-CAD transfers of call information to the correct partner agency(s)
• Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses
• Provides acknowledgements that data was received by partner agency(s)
FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agency(s).