Leader badge

Audience

Anyone who needs a phone number and solution for managing telephone calls online

About Google Voice

Stay connected, organized, and on task with an easy-to-use phone solution that fits organizations of any size. Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively. Voice can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar G Suite Admin console. Google's powerful AI filters spam calls, transcribes voicemail automatically, and lets you configure your PBX. Integrations with Hangouts Meet and Calendar keep the focus on what's important. Voice can be deployed instantly — and globally — from anywhere, with less administrative work. Focus on what's important while staying connected on deskphones, smartphones, and the web.

Other Popular Alternatives & Related Software
800.com
800.com
(1916 Ratings)
800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
Learn more
iPlum
iPlum
(9120 Ratings)
iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.
Learn more
MightyCall
MightyCall
(14 Ratings)
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Learn more
Ooma Office
Ooma Office
(104 Ratings)
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable. Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.
Learn more

Pricing

Pricing Details:
Pricing based on minutes used
Free Version:
Free Version available.

Integrations

See Integrations

Ratings/Reviews - 7 User Reviews

Overall 5.0 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.8 / 5
support 4.3 / 5
More Reviews Write a Review

Company Information

Google
Founded: 1998
United States
cloud.google.com/voice/

Videos and Screen Captures

Play Video Google Voice
Other Useful Business Software
Stay in Flow. Let Zenflow Handle the Heavy Lifting. Icon
Stay in Flow. Let Zenflow Handle the Heavy Lifting.

Your AI engineering control center. Zenflow turns specs into shipped features using parallel agents and multi-repo intelligence.

Zenflow is your engineering control center, turning specs into shipped features. Parallel agents handle coding, testing, and refactoring with real repo context. Multi-agent workflows remove bottlenecks and automate routine work so developers stay focused and in flow.
Try free now

Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Online

Google Voice Frequently Asked Questions

Q: What kinds of users and organization types does Google Voice work with?
Q: What languages does Google Voice support in their product?
Q: What kind of support options does Google Voice offer?
Q: What other applications or services does Google Voice integrate with?
Q: Does Google Voice have a mobile app?
Q: What type of training does Google Voice provide?

Google Voice Product Features

Business VoIP

Call Recording
Contact Management
Call Parking
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Call Monitoring
Contact Management
Inbound Reporting
VoIP
Auto-Dialer
Call Center Management
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration

Google Voice Verified User Reviews

Write a Review
  • Ricardo G.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable and easy to use "

    Posted 2022-09-27

    Pros: You get a free US phone number, reliable that you can call through an app, receive calls and sms, and also receive sms on email. Perfect.

    Cons: You can only select US phone numbers. No worldwide phones available.

    Overall: I've been using it for a long time. Never failed. Strongly recommend it. Support is not available as everything is with Google but I never needed anyway.

    Read More...
  • A Google Voice User
    Principal Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Free Phone Number for Small Business"

    Posted 2022-02-26

    Pros: This is the only software I’ve found that allows me the ability to have a free phone number for my small business.

    Cons: Features are somewhat limited, but this is to be expected from a free software.

    Overall: Overall this software is everything I was looking for and has performed excellently since December 2018.

    Read More...
  • Jason M.
    Finance Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for Church Pastors"

    Posted 2022-01-27

    Pros: Great for giving out as a contact number without having to give out your personal number. We use this for our pastor on-call. It also allows multiple people to have the app and keep up with voicemails. Easy to use.

    Cons: There really aren't many negatives. It does what you expect it to do.

    Overall: Overall this is a great app that our staff use to protect their personal information. We can give out one number and have a few people keep up with the calls.

    Read More...
  • A Google Voice User
    Volunteer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Like putting a moat around your own phone number"

    Posted 2021-08-15

    Pros: Allows me to have a secondary phone number tied to my account (my phone number?) Can have outgoing/incoming calls/messages with good quality.

    Cons: Sometimes calls won't connect. Costs $10 to change your phone number. Have a hard time receiving calls.

    Overall: This is a great free service (only costs are for changing your number and international calls) and adds a nice layer of privacy.

    Read More...
  • A Google Voice User
    Sales
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent way to screen calls"

    Posted 2021-06-27

    Pros: I love that Google voice, allows you to get a free phone number in your area code of choice, and when somebody calls in, it requires them to say their name. That way, you can hear who it is before answering it and know if it’s worth picking up of sending to voicemail.

    Cons: I don’t love that the voicemail portion says “google voice”, but it makes sense from google’s perspective.

    Overall: Overall, I think Google Voice is fantastic. Super easy to stand up, and very effective at screening calls, and having an external facing phone number that still comes to your cell phone.

    Read More...
  • Misty R.
    Software Designer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Google Voice"

    Posted 2020-05-26

    Pros: Google Voice is great if you'd like to use your phone to receive calls at another number. They take away the need to have a separate business personal phone.

    Cons: Sometimes I'm not sure which number I'm getting calls from. It would be nice if maybe this was stressed in the software.

    Overall: Overall Google Voice is a money saver which we all love to see. They also email you to keep you up to date on calls and messages.

    Read More...
  • A Google Voice User
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great for a second number"

    Posted 2020-05-16

    Pros: Use this for a second number and it's awesome. It forwards and i can use it just as if it was my primary.

    Cons: It'd be nice if there was a better iOS integration.

    Overall: Overall it's a great option especially if you have a legacy account that includes a free phone number.

    Read More...
  • Previous
  • You're on page 1
  • Next