Audience

Help desk and service desk platform for companies wanting to control and organize calls, optimizes service management and dynamic dashboards

About Desk Manager

An omnichannel customer service software, with integrated features for complete, customer-centric management. Online support, ticket opening, project management, digital point, technical support and much more. Our platform allows the integration with excellent solutions in the most different segments. Knowledge-based tools in business intelligence, internal and external communication, finance and much more, to complement your business management. Our plans are divided into three categories that will aid your support journey. Know the profile of the basic, advanced or plus plans and choose the best one, according to your needs. Thinking about making life easier for managers, we created the Indicators area in the Desk Manager, where we compile some very important management data and it is possible to consult them with just one or two clicks.

Pricing

Starting Price:
$15.95 per month

Integrations

API:
Yes, Desk Manager offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
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Company Information

Desk Manager
Founded: 2012
Brazil
deskmanager.com.br/

Videos and Screen Captures

Desk Manager Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

Desk Manager Frequently Asked Questions

Q: What kinds of users and organization types does Desk Manager work with?
Q: What languages does Desk Manager support in their product?
Q: What kind of support options does Desk Manager offer?
Q: What other applications or services does Desk Manager integrate with?
Q: Does Desk Manager have an API?
Q: What type of training does Desk Manager provide?
Q: How much does Desk Manager cost?

Desk Manager Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database