MentorCity
MentorCity is a comprehensive and intuitive online mentoring software cultivating the future of organizations and individuals through the power of connections and relationships. Specifically created for associations, companies, and schools, MentorCity assists in member engagement, leadership development, succession planning, and diversity and inclusion strategies. Serving as a powerful personal development tool, MentorCity helps organizations save time and money by lessening matching responsibilities and allowing program administrator to focus their efforts on building a mentoring culture that achieves exceptional results.
mentoring, mentorship, mentor, mentee, coach, coaches, coaching, data security, white-label solutions, customizable mentoring programs, performance metrics, reporting tools, data analytics, discussion forums, video conferencing, real-time messaging, mobile-friendly, cloud-based mentoring, employee mentoring, corporate mentoring, goal tracking
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QEval
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
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EZRA
Personalized, measurable, and scalable, we’ve redesigned coaching for the digital age. With EZRA Measure™, you can track individual and organizational progress in real-time. Our innovative and fully integrated technology enables every essential piece of coaching (everything from sessions to worksheets) to be accessible in one place. The EZRA app is a one-stop shop for all things coaching. Schedule sessions, access resources, communicate with coaches, and more. Coaches provide hand-picked podcasts, articles, worksheets, and more to supplement 1:1 coaching. Our EZRA Measure™ technology is integrated directly into the app for seamless and easy employee assessment. Monthly reports are created to consistently track everything from the number of sessions to employee happiness throughout the coaching experience. Our app makes it easier to connect with the best of the best in coaching; our coaches are all ICF-certified and many are multi-lingual.
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