Best Lyssna Alternatives & Competitors

Userback

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

10 Ratings

Starting Price: $7 per month

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Usersnap

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.

3 Ratings

Starting Price: $69.00/month

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Mouseflow

Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.

Starting Price: $31 per month when paid yearly

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UserTesting

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

1 Rating

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Optimal Workshop

Optimal

Optimal is the world’s most loved user insights platform, empowering every role in every business to embrace user insights through accessible, AI-powered tools that drive measurable business impact. From product managers and UX researchers to designers, marketers, and CX leaders, Optimal makes it easy for anyone to discover what users need, and act on it with confidence. Run user research and user testing at scale, including usability testing, card sorting, tree testing, surveys, and prototype validation, without needing a research background. Get fast, AI-powered analysis, recruit global participants, and share clear insights that drive action. Trusted by leading teams, Optimal helps reduce risk, improve UX, and deliver better digital experiences at speed.

Starting Price: $199/month

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Maze

Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.

Starting Price: $0

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Preely

Preely lets you setup a remote, unmoderated user test in minutes and get actionable results from test participants within 24 hours. You can use the insights to validate ideas or existing prototypes, test your assumptions or to get new ideas that will improve your product.

Starting Price: $40/month

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UXArmy

UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your team’s access to critical insights, empowering everyone—from designers to product managers to marketers alike—to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant network—including one of the strongest panels in Asia—you’ll reach the right audience

1 Rating

Starting Price: $99 a month

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Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Starting Price: $34

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UXtweak

UXtweak is a powerful online UX researching tool that provides many useful tools to help you create better digital products. UXtweak can be used for: - Defining information architecture and content categorization with our Card Sorting and Tree Testing Tools - Testing usability - you can test websites, web apps, prototypes, competition, mobile apps, mobile prototypes, mobile webview, or any designs - Empathizing with your users with tools such as - Preference Test, Five Second Test or Surveys - Exploring user behavior and optimizing finished products using Session Recording with Heatmaps. Recruiting participants for your studies is made easy. With the Recruitment widget you can turn your website visitors to study participants right on your website or leave the recruiting to us and our global User Panel. Start tweaking your user experience with UXtweak now!

2 Ratings

Starting Price: $99/per month/per user

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Loop11

Set real-world tasks and measure the success of your product against real customer intent. Design your own tasks and questions and focus on the details that matter to you. You can collect insights from hundreds of users, or just a few: the choice is yours. Record video and audio of your users, so you see and hear their exact experience with your product. Loop11 allows for moderated and unmoderated user testing. You need to understand your customer’s experience wherever they use your product. Loop11 makes it easy to test on different devices so you capture the full user experience. Loop11 puts the focus on your research rather than study logistics. Test prototypes, live websites and competitors without the need to add code to the product. Build better experiences and make more informed decisions by putting the customer at the center of your business.

Starting Price: $179 per month

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Hubble

Hubble is an all-in-one user research platform designed to empower product teams with continuous user insights throughout the product development cycle. It offers a suite of tools, including unmoderated research capabilities such as usability tests, concept tests, prototype tests, design AB tests, live product tests, card sorting, and tree tests. These features enable teams to test product ideas early, scale user research insights, and make informed product decisions. Hubble also provides in-product surveys to collect contextual feedback from users, enhancing engagement and survey response rates. Additionally, it offers participant recruitment services, granting access to a diverse pool of over 4 million B2B and B2C user personas across 150 countries, streamlining the research recruitment process. The platform integrates with tools like Figma for seamless prototype testing and supports various question types for comprehensive data collection.

Starting Price: $95 per month

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Lookback

Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.

Starting Price: $99 per month

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UserZoom

UserTesting

UserZoom (now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create digital experiences their customers love. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions.

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Askable

Askable is an all-in-one research operations platform that empowers UX and product teams to recruit, conduct, analyze, and report user research from one workspace. From its drag-and-drop study builder for unmoderated tests to live video-call moderation, Askable supports a wide range of research methods including surveys, online tasks, card sorting, tree tests, and diary studies, all integrated end-to-end so teams don’t need to hop between tools. It provides access to a vetted global participant panel across 50+ countries, and includes participant recruitment, scheduling, incentives, and rich analytics with heatmaps, path flows, and AI-powered summaries that surface themes and patterns automatically. The platform is designed to reduce research bottlenecks and speed insight delivery, enabling teams to move from study setup to actionable findings faster.

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TryMyUI

Watch videos of real people using your website and find out. Get your first 5 user test results free. Write a list of tasks you want users to perform on your website. Choose from a wide array of demographic factors to find the right users. Collect videos to hear what users are thinking and see where they’re getting stuck. Analyzing user testing videos is a time-consuming process, but with our Collaborative Analysis suite, turning user data into product action is fast and easy. Divide and conquer your results, then share key moments and findings efficiently to keep the team up to speed. Collaborative Analysis saves time and gets everyone engaged directly in user data. Scale up your research with crowdsourcing! The UXCrowd aggregates and ranks usability insights with crowd voting, so you can immediately see which issues were most important to users. Run more tests, find the big issues faster, and take action to improve your website, aided by the wisdom of the crowd.

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CleverX

Instantly recruit verified business participants for research. Find hard-to-reach business participants with true professional identities at the participant level. Target using 300+ powerful filters across industries, geography, role, and company data. Easily create screeners for precision. Qualify and get the best-fit participants. Use AI to build study-relevant screeners in seconds with skip-logic, automated qualification, multiple question types, drag & drop, and easy customizations to save hours of work. Message participants 1-on-1 or in 1-to-many to sign NDAs, share files, confirm screener answers, or ask questions before or after any study. Messaging participants are always free. Conduct research without limiting yourself ranging from surveys, and usability tests to interviews. Powerful workflows that support both moderated & unmoderated research methods. Incentivize participants across 200+ countries via bank transfers, Stripe, PayPal, etc.

Starting Price: $12 per document

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Hotjar

Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.

6 Ratings

Starting Price: $99 per month

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UserBob

Average users from the United States will record their screens and provide their first impressions as they use your site or app. You'll be able to "see what they see", by receiving first person, unbiased reviews of your product directly from your target market. Most users decide if they will move on to look for an alternative site in less than a minute. UserBob's short unmoderated tests will determine if your site or app is creating the desired first impression. If your site is making a good first impression but users aren't converting, longer tests asking users to accomplish a particular task will expose your site's usability problems. Eliminating what frustrates users will help optimize your conversion rate. UserBob recruits users to try out your app or website. You provide a scenario for the users and give them a task to attempt to complete. While they are using your site or app, users will think out loud and record a video of their screen and their feedback.

Starting Price: $1 per video

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Userfeel

Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

1 Rating

Starting Price: $59.00 per test

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User Interviews

Get fast access to quality participants or earn money by participating in studies. Source from our audience of over 1.5 million quality participants. Target by profession, location, demographics, or any criteria you choose. Recruit research participants in hours, not weeks. Fast, affordable, flexible. Pay only for completed sessions. Discover your single source of truth for participant management. Quickly recruit your own users with customizable tags, filters, email templates, and more. Automatically track participant research history to choose the best candidates for each study. Build your panel with CSV uploads or your customizable opt-in form. Talk to users today. Seriously, we're fast. It's free to sign up + get your first 3 recruited participants free. We connect researchers and participants. Source from a pool of more than 1.5 million participants to reach nearly any target audience.

1 Rating

Starting Price: $20 one-time payment

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PlaybookUX

Playbook UX

PlaybookUX is an international software that helps businesses get feedback from their target audience. Watch videos of real people interacting with your product, prototype, website, concept, and more. Our software handles recruiting, incentivizing, transcribing, and analyzing the video sessions. We leverage natural language processing to analyze research sessions. Stay on top of all your insights by building your central research repository. Since you are already conducting all of your research within PlaybookUX, tagging, searching and organizing is easier than ever!

Starting Price: $49 one-time fee

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Pathway

Pathway is a tool for modern product teams to find relevant respondents and swiftly validate UX solutions. Pathway helps to create a better user experience, get insights faster, and involve the team in the research process. Create a range of usability tests, surveys, or asynchronous user interviews using a wide variety of methodologies. Add as many blocks as you need, mix them up however you like, and throw in some powerful logic. All of this is in a super easy-to-use interface. Generate a magic link, which will evenly distribute participants over variations of your test. No more plain open-ended questions. AI reads the context according to your instructions and asks follow-up questions to get deeper insights. Get insights from exactly who you need. With 400+ filters and 130+ countries to choose from, recruiting the right testers for unmoderated research has never been easier.

Starting Price: $175 per month

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Useberry

Useberry is a comprehensive UX research platform that enables product teams to build better digital products more efficiently. It offers a variety of research methods, including prototype testing, website usability testing, and access to a participant pool with over 100 targeting attributes across 34 countries. The platform integrates seamlessly with popular prototyping and design tools, allowing users to set tasks, validate assumptions, and progress confidently. Useberry provides powerful insights through features like click tracking, user flows, and recordings, which capture user interactions, including mouse movements, face, voice, and screen activity. The platform supports various testing methods such as single task, open analytics, first click, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization.

Starting Price: $67 per month

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Emble

Emble is a user research platform that simplifies the process of creating, sharing, and analysing unmoderated, remote studies. Designed for efficiency, Emble lets you set up tasks, invite participants, and automatically gather insights—all while offering high-quality video playback of participants as they engage with your prototypes, websites, or questions. With AI-driven analysis and seamless functionality, Emble helps you capture authentic user feedback and build products that truly resonate with your audience. The idea for Emble came from firsthand experience with the frustrations of traditional user research. As a former Product Manager, our founder saw how time-consuming and fragmented the process could be—jumping between multiple tools, recruiting participants, conducting sessions, and then spending hours reviewing the results. We knew there had to be a better way, so we built Emble to streamline this process and make it more efficient.

Starting Price: $51 per month

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Wondering

Take the guesswork out of your product development. Make product decisions 16x faster with AI-first user interviews, prototype tests, surveys, and concept tests. Build and launch AI-powered research prototype tests, user interviews, surveys, and design tests for real users on your website or to our global panel. Rapidly get actionable insights in 50+ languages that help you grow your product. Whether you’re interviewing 10 or 10,000 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 10+ languages, asynchronously. Get to know your customers and test your assumptions continuously with AI-first research. Empower your team with actionable user insights based on AI-led conversations and concept testing with real customers. Target customers in your product with action-based triggers, or recruit participants from our vetted global panel of 150k participants and over 300 demographic, and behavioral filters.

Starting Price: $149 per month

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UserLook

Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research.

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UserPeek

Say hello to UserPeek, your go-to platform for all remote usability testing! UserPeek invites businesses to experience firsthand how users interact with their products. With user-friendly tagging and annotation features, UserPeek ensures UX evaluations are a breeze and swiftly accomplished. A standout feature of UserPeek is its rich and diverse tester panel. Carefully selected, this panel represents a broad mix of demographics, empowering businesses to gain a wide-ranging understanding of user behaviors and inclinations. Additionally, UserPeek's speech-to-text transcription tool brings a new level of efficiency to user testing, instantaneously translating user feedback into actionable insights. With UserPeek's exclusive Highlight Reel feature, businesses can curate impactful presentations. Selecting key moments from user testing videos enables a succinct and compelling narrative that truly highlights critical user interactions and feedback.

2 Ratings

Starting Price: $55 per tester

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Qatalyst

Entropik Technologies

Qatalyst is an Integrated User Research platform with Insights AI that enables you to effortlessly conduct moderated, unmoderated and task-based research across Concepts, Prototypes, and Live Applications – 6x faster. Qatalyst's global Panel of 80 million+ Respondents gives you wide access to reach the desired audience at the click of a button, making your research process agile. Qatalyst's Insights AI Platform embeds the power of technologies like Facial Coding, Eye Tracking, Voice AI, and Generative AI to mine unbiased insights and empower teams to build human-centric experiences with continuous user feedback.

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Snap

Snap enables instant usability testing by creating AI personas that simulate real users. Upload a Figma prototype, website URL, or product screenshot, then instruct the AI personas to perform tasks, explore flows, and provide feedback. Within minutes, you receive session recordings, transcripts, and actionable recommendations, no recruiting or scheduling required. You can define custom personas based on interview transcripts or audience descriptions, select screens or pages to test, and run multiple AI participants concurrently. The platform consolidates insights across participants and delivers reports that mirror human-user test results. Snap is designed to replace weeks of manual usability testing with fast, scalable, AI-driven experiments to validate design decisions, uncover usability issues, and iterate more effectively.

Starting Price: $49 per month

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Respondent

Respondent is a marketplace for sourcing business professionals for in-depth research interviews. Gain a deep understanding of your target audience. Recruit business professionals and the general population for research interviews. Create B2B or B2C research projects. Start recruiting your target audience. Pay participants after your interviews. Recruit business professionals with verified work information. Refine your product with feedback from both current and prospective users. Test the viability of your ideas quickly, and find inspiration for new projects. Talk to users of competitive products, and hone in on what makes you unique. Research B2B topics with real participants from verified companies. Leverage our top-notch participants for a wide variety of consumer research topics. Build customer personas with live conversations - not guesswork. Target the audience you want to conduct research with and choose how much you want to pay them.

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TestMate

Test your website with real Australian users. TestMate leverages insights from real Australians to assess your site or application’s usability. We believe that user experience design with actual users in mind is the key to creating great digital products. We can help you uncover potential issues or bugs, improve your website's conversion rates and discover new ideas to improve UX! TestMate has developed a website testing process that provides you with a comprehensive analysis of how Australian customers experience your online services. We are a User Testing agency in Melbourne, rated one of the best website testing company because we use real users when testing websites to ensure you receive top quality analysis and results! Tell us about your project and the questions you need answered, so we can tailor our User Testing service for you, unlike other testing websites and companies! Get perceptive feedback from local users that meet your test website demographic. Watch your videos!

Starting Price: $480 per project

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Morae

TechSmith

Morae is a comprehensive usability testing and customer experience analysis software developed by TechSmith. It enables users to capture and analyze user interactions with products, websites, or ideas, providing valuable insights to improve design and marketing strategies. Morae supports various testing methods, including software and website usability testing, prototype testing, mobile device and hardware testing, unmoderated testing, focus groups, and field studies. Key features include synchronized note-taking with video, automatic calculation and graphing of standard metrics, real-time observation over networks, and the ability to export video clips directly into presentations. Its AutoPilot feature allows for automated test sessions, guiding users through tasks with on-screen instructions and capturing data for later analysis. Morae's integrated toolset streamlines the process of logging, analyzing, and presenting data, making it a valuable asset for teams.

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WebMaxy Analyzer

WebMaxy

Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.

6 Ratings

Starting Price: $33/month

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Great Question

Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.

Starting Price: $49 per month

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UserX

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.

Starting Price: $299 per month

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Qualitative

Qualitative makes it super easy to invite, schedule, and conduct user research sessions. Self-service to send email invitations to research participants. Calendar events with video conferencing and dial-in are created as you schedule participants. Sending incentives to participants anywhere in the world is as easy as clicking a button. Qualitative is a user research platform that makes it super easy to conduct user interviews. Recruit from your website using our pop-up, email invitations to your users through our self-service emailer, share a screener link yourself, invite previous research participants through our CRM, or have us create a custom pool of user research participants for you. Create your own screener to filter user research participants. Set your recurring availability for user research participants to request interview slots. Qualitative automatically creates interview calendar events with video conferencing and dial-in for you and your research participants.

Starting Price: $50 per month

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GetWhy

GetWhy is a generative AI-powered end-to-end consumer insights platform that converts research questions into actionable qualitative findings, captured via video interviews, and delivers them at agency-level quality in a matter of hours rather than weeks. Beginning with a simple prompt, GetWhy’s AI agent designs and launches studies, recruits participants from its global panel, conducts think-aloud interviews, transcribes responses, analyzes sentiment, and synthesizes key insights. The system draws from a knowledge base of over 250,000 qualitative sessions to surface quotes, patterns, and themes with speed and depth. The platform enables teams to move fast, empathize deeply, and execute with precision across research, concept development, messaging, and customer experience initiatives, turning the “why” behind consumer behavior into repeatable, scalable decisions.

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Listen

Listen Labs

Listen is an AI-driven research platform that helps businesses conduct customer interviews at scale, replacing traditional methods like surveys and focus groups. With its AI-moderated interviews, Listen provides fast, qualitative, and quantitative insights from millions of participants, all in real-time. The platform supports various use cases, including concept testing, brand perception, creative testing, and usability testing, and can handle video, audio, and text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Listen Labs provides actionable results within hours, not weeks.

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PingPong

PingPong helps you carry out great product research by finding & scheduling interviews with users from all over the world. Our Instant panel has tens of thousands of testers recruited from all over the world. Stress-free scheduling on your terms. Tell us when you're free to run interviews and we'll get them booked into your calendar. No more worrying about software downloads and video conferencing. Our platform has video calling built in—just log in when your interview begins. Review all your completed research in a single place and share with those who need to understand it. Once your interview is completed, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments. User interviews and user tests made simple. We've built PingPong to take care of all your remote UX research needs in one place: from tester recruitment to payouts. Find your perfect research participants from our pool of 130.000+ users.

Starting Price: €90 per credit

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Indeemo

Indeemo is an end-to-end, AI powered Video Research platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences deeper and at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. Indeemo's advanced AI tools transcribe, translate, and analyze multimedia research content in 30+ languages, helping researchers surface insights faster. Our intuitive Reels editor makes it easy to trim and organize key video moments into impactful, shareable highlight reels.

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User Insights

User Insights is the easiest way to understand what your customers think about your website. Get ideas for improvements, address friction points, and improve conversions and so much more. No more guessing or wondering “what if?” Be confident in your decisions and improve your website with real user feedback. It's really hard to build a user centric product without talking to users, so we make it easy. All we need is a link. We’ll send that link out to our panel of testers or you can share it yourself to your own. Our competitors think you should pay more for additional features. That's crazy. You get all of our features for every test. Additionally, we're not sure why you'd ever need a subscription for user testing, so we don't have one. We ask testers to spend at least 5 minutes on your site. Our competitors prefer 20+ minutes. We think if it's worth finding, you'll see it within 5. And besides, users who spend 20+ minutes on your site aren't the ones you're struggling to understand.

Starting Price: $20 per user tests

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Affect Lab

Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc.

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Userbrain

Userbrain shows you what’s working for your product — and what’s not. A simple tool that lets you create a user test in minutes and get results in just a few hours. Whether you’re a UX designer, researcher, or manager, with Userbrain you’re bound to build products people love to use. Watch real people with different personalities, locations, and device types interact with your product in their normal surroundings.

Starting Price: $35 per month

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Lightster

User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per session

Starting Price: $50/month

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Liveminds

We source potential research participants using the biggest data set on human behaviour ever created. Your recruitment sample is based on extremely detailed insights on users’ behaviour on social networks and 10 million other connected websites. Behavioural Recruitment gives us access to 100X more people than the biggest global market research panels. We can find participants who genuinely match your criteria, from three billion people in 190+ countries. Your participants will be enthusiastic and fully engaged in your online qual & quant projects. People are fresh to research and keen to take part in one-off projects talking about a subject they’re interested in. Whether you’re running qual, quant, focus groups, ongoing communities or surveys, or carrying out consumer or UX testing – we can find the best participants for you.

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Rally

UX researchers and designers spend hours each week manually sending emails, coordinating calendars, buying gift cards, and updating messy spreadsheets, all just to talk to users. Rally streamlines your research process by automating outreach, scheduling, and incentives. Cut out the tedious manual work of recruiting so you can focus on what matters most: doing meaningful research. Rally brings all of your participants and studies together, lets you know when participants are eligible for new studies, and makes it easy for you to launch your next study with confidence. Set up templates for every type of outreach, then schedule and sequence emails. Screeners with skip logic and auto-qualification to quickly find your best-fit participants. Team scheduling that dynamically updates your availability, and supports moderators and observers. Send incentives that are easy for you to manage and your participants to claim.

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Loadmill

Create automated API tests from real user sessions. Loadmill helps companies unclog the Dev pipeline, boost velocity and automate manual testing by replaying real user behavior. Eliminate regression bugs by replaying thousands of tests based on real user flows. Reduce your regression cycle duration and keep your team focused on what matters. Cut costs on ineffective testing efforts and maintenance. Automatically generate regression tests from real user recordings. Move fast and keep your team focused on what matters. Automate the entire QA process by replaying real user behavior. Integrate Loadmill into your continuous delivery pipeline and start shipping faster. Loadmill is using real traffic from websites around the world to test your server's performance. Get results fast - launch tests within seconds & detect bottle-necks before production. Truly distributed - unlimited unique IPs and locations per test. Record and replay your own user scenarios at scale.

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UserInput.io

Our customer feedback, task testing, and conversion optimization services are the best way to learn what your customers think about your website and start making improvements. Look over the shoulder of real people in your target market and learn about where they have unanswered questions, get stuck, or start to lose trust. Test a new feature, product, or marketing message with a small group of prospects and make edits before you roll it out to your entire audience. Observe user behavior and log any unexpected interactions or issues so that you can fix the error before it becomes a problem for your customers. We offer a range of user testing services designed to help you improve your user experience and convert more prospects into customers. Hire real people to record their screen as they talk through that process to understand how to improve.

Starting Price: $29 per review

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Voicepanel

Voicepanel is an AI-powered user research platform that streamlines the process of gathering customer feedback by transforming traditional surveys into engaging, low-friction conversations. It offers a comprehensive suite of tools, including a research agent for conducting targeted conversations at any scale, built-in recruiting to reach desired target audiences in minutes, and interactive analysis to summarize insights from hours of conversations. It supports various research methods such as usability testing, in-app feedback, concept testing, website feedback, user interviews, and market exploration. Voicepanel's research agent allows for dynamic questioning, voice, video, or phone call interactions, multi-lingual support with automatic translation in 29 languages, and the inclusion of stimuli like images, videos, audio files, websites, or prototypes.

Starting Price: $99 per month

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Lyssna Alternatives

Alternatives to Lyssna

Userback

Usersnap

Mouseflow

UserTesting

Optimal Workshop

Maze

Preely

UXArmy

Userlytics

UXtweak

Loop11

Hubble

Lookback

UserZoom

Askable

TryMyUI

CleverX

Hotjar

UserBob

Userfeel

User Interviews

PlaybookUX

Pathway

Useberry

Emble

Wondering

UserLook

UserPeek

Qatalyst

Snap

Respondent

TestMate

Morae

WebMaxy Analyzer

Great Question

UserX

Qualitative

GetWhy

Listen

PingPong

Indeemo

User Insights

Affect Lab

Userbrain

Lightster

Liveminds

Rally

Loadmill

UserInput.io

Voicepanel

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