Audience

AI chatbots and messaging for eCommerce and service teams

About Mercury

Effective self-service and faster responses to your customers' questions, around the clock, lead to measurable improvements in your customer satisfaction. Dramatically increase your conversion rate with personalized product advice, suggestions, and purchase decision simplification. Automate your service effectively and have requests resolved before they become tickets. This significantly reduces the workload of your service team. Mercury's unique dialog technology enables an unmatched level of context, personalization, and intelligent dialog. This pays off for you by enabling more complex use cases and noticeably better UX. The active learning behavior combines two decisive advantages: It increases dialog robustness and guides your customers to the goal even with difficult questions, while leading to independent improvement of language comprehension.

Pricing

Starting Price:
€500 per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Mercury offers API access

Ratings/Reviews

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Company Information

Mercury
Founded: 2016
Germany
www.mercury.ai/en/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Mercury Frequently Asked Questions

Q: What kinds of users and organization types does Mercury work with?
Q: What languages does Mercury support in their product?
Q: What other applications or services does Mercury integrate with?
Q: Does Mercury have an API?
Q: What type of training does Mercury provide?
Q: Does Mercury offer a free trial?
Q: How much does Mercury cost?

Mercury Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components