Solutions by Text Integrations

Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies. Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions. Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, reporting dashboard, HIPAA and SOC 2.

InterProse ACE is a modern, web-based debt recovery software solution built for collection agencies who specialize in consumer or commercial debt, including property management, healthcare, education, and government accounts. ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities. Developed to be flexible and configurable with no one business case in mind, our feature-rich debt collection application helps users easily manage their accounts, set up custom payment plans, process billing, issue client invoicing and reports, manage legal judgments, report/analyze their data in custom templates, automate just about any manual process and do it all in a highly efficient and cost-effective way. Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Oracle NetSuite is the world’s leading AI-powered cloud ERP, trusted by more than 42,000 customers worldwide. The platform unifies ERP, financials, CRM, ecommerce, and analytics into one suite, creating a single source of truth for organizations. Its built-in AI doesn’t just predict—it learns from your business data to deliver accurate insights, recommendations, and automation. With NetSuite, companies can streamline accounting, manage global operations, improve customer relationships, and optimize HR processes all from a centralized cloud platform. Its omnichannel commerce tools also help businesses scale by connecting online, offline, and B2B sales seamlessly. By combining scalability, real-time visibility, and AI-driven intelligence, NetSuite empowers organizations to operate smarter and grow faster.

For over fifty years, Shaw Systems has been the leading provider of loan servicing solutions. Unlike other software companies, we have always focused solely on servicing. This focus allowed us to create the most in-depth loan servicing software on the market. The modern lending landscape can be complex and challenging to navigate. Auto finance leaders, banks, captive finance companies, credit unions, fintech lenders, wholesale lenders, commercial finance, and specialty lenders all use our loan management system to manage those challenges. Shaw Systems gives these lenders an advantage servicing their customers with advanced automation, technology, and integration with value-added industry partners.

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email

Debtmaster® 360 is premise or cloud-based collection software that offers everything you need to run your collections department and collect debt efficiently. Quick setup and seamless operation with secure features allow your agency to be the best of the best, while significantly reducing capital expenses and exponentially increasing reliability and redundancy. This leaves you to focus on the core business of Debt Collection. With advanced communication modules, take advantage of text and email messaging to communicate to debtors that consent to use these fast and efficient means. Reach your Debtors electronically with these increasingly preferred methods using advanced tools backed by consent controls and innovative 3rd party outsourcers, such as Solutions by Text. Smart business owners rely on Debtmaster® debt collection software because of its proven track record to increase productivity for debt collection agencies.

Inovatec Systems Corporation’s proven cloud-based loan origination and loan management solutions improve business outcomes for lenders in the automotive, power sports equipment, and other industries across North America. Inovatec’s uniquely flexible platform empowers lenders to satisfy fast-changing customer requirements, increase revenue, reduce operating costs, and improve customer experiences-all through an intuitive, easy-to-configure and manage interface.

AdvantEdgeTM, the software platform developed and by ADS, is extremely robust and is used in functions ranging from an in-depth CRM tool, to organizing government records, to a fully functioning debt buying software, to the most comprehensive accounts receivable software available. ADS molds AdvantEdgeTM around specific business models instead of businesses forming to AdvantEdgeTM; this means companies don’t have to change their business model to switch to our software. Out of the box, there are thousands of hours of functionality within the software, which are not charged per module. AdvantEdgeTM is available in a cloud-based system, however, it can also be self-hosted if the company have a SQL server in their network. Accelerated Data Systems® developed AdvantEdge Collection Software. AdvantEdge offers the most functionality and flexibility to the debt industry. Whether a first-party creditor, a collection agency or debt buyer, AdvantEdge will boost your bottom line.

Our technology and services are rooted in the latest data science applications to ensure credit unions have the right tools and technology to compete and win! Cloud-based, API-enabled comprehensive portfolio risk and delinquency management solution designed to increase understanding of risks and opportunities while reducing collection costs. Cloud-based comprehensive loan portfolio management solution to manage performance, strategy, and expected loss withholding. Advisory and supplemental support services from a team of industry experts to help your collection and origination teams reach their greatest potential. Clean, modern collector workspace, streamlined information for quick research, auto-dial capability, and standardized comments. Pre-packaged functionality, increased data history, and automated monitoring. Robust library of dashboards, surface key information, alert management tools, and deep analysis of KPI’s and behavior.

Our software supports the Potential Delinquency method of collecting, known by enterprise-lenders to improve month-end collections by as much as 30%. We use Net Balance at Risk (NBAR) as the basis for assigning risk grades (A-E) to every active loan, powered by six scoring models under the hood. Our software calculates the best time to contact a borrower for each available phone number based on previous activity. Increase your right-party-contacts and minimize call attempts on your portfolio. Our smart work queues adjust each agent’s worklists using intelligent sorting algorithms. For example, if a customer broke their promise to pay yesterday, the account will show up at the top of the list. Since our software assigns a risk grade to every loan, you can assign the toughest accounts to your superstar collectors. Our reporting package will help you identify your best collectors. Our software will suggest the next best course of action based on account stage and borrower response rate.

Totality is a loan management system built to streamline lending operations through end-to-end automation, data-driven decisioning, and a unified user experience. It automates core portfolio workflows, including customer engagement, contract creation and execution, loan verification and funding, collections, refinancing, marketing outreach, and more, reducing the need for manual agent involvement. Agents use a modern interface that allows them to manage loans from start to finish on a single auto-refreshing screen that centralizes communication (voice, email, text) and relevant customer data. Its dashboard delivers real-time KPI tracking and customizable alerts optimized for mobile devices to give operators visibility and allow dynamic responses to performance metrics. Totality integrates across systems, offers scalable customization, and includes software enhancements and support hours in the licensing model to avoid surprise costs.

GOLDPoint Systems origination software is a key component of GOLDPoint's cloud-based loan management suite that covers the complete loan lifecycle. GOLDPoint Systems origination software comes with a range of features that lets organizations approve and fund loans faster and serve their clients better. It includes online applications, e-signature authorization, dealer, portals, automated text and email messaging, and third-party integration. Our lending APIs allow you to bring in loans from anywhere in the US, automate the whole origination flow, process any kind of payment and integrate with any additional tool you need. Our cloud-based data will allow you to keep track of your branches from anywhere. Use our drag-n-drop underwriting tool to create new loan products. Help your borrowers apply online and be approved instantly. Service any type of loan, in any state.

The DataView360 was developed to ease the integration with external and internal data sources, such as credit bureaus, fraud and ID verification providers. The software product is configurable to allow our customers to pick up and choose the data they require, within their processes, for instant decisioning. DataView360 is a web-services application that is easily integrated within existing infrastructure or external environments. The DataView360 Data Engine has emerged as an essential tool for effective and dynamic risk management practices. Used to access, interrogate and integrate data with any host or proprietary systems, the Data Engine is equally ideal for users who need to enhance their legacy systems as well as those looking for a modular full-scale solution.

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive performance in your contact center. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

How can you work an account at a fee of 20% and make a profit? How could we address most of these challenges with the existing technologies? Enter artificial intelligence and expert systems. “Expert systems” are computer programs that can mimic the behavior of a human expert. Artificial intelligence is a term that was created to differentiate it from “human intelligence”, which in spite of its great strengths is also associated with lapses in memory, inconsistencies, fatigue and the need for vacations! In 1990, Quantrax Corporation created a proposal for, designed and built a new system that would have artificial intelligence as its foundation changing the software landscape forever. To understand the product and the development process, one must appreciate the difference between traditional data-based systems and expert systems (Also called knowledge-based systems). With data-based systems, we have computer programs that act on data and produce results.

Your customers expect convenient, secure payments. Sounds simple. But why take chances? Elavon has the expertise to integrate emerging technologies, security and PCI DSS compliance for a payment solution that can mean the difference between satisfied customers and delighted ones. Easy to use and always secure, you can count on Elavon’s eCommerce solutions. Whether it’s a simple payments page or building an online store, we tailor our solutions to your specific business needs. Join the thousands of businesses that rely on Elavon to power anytime, anywhere payments simply and seamlessly. Don’t wait for access to your hard-earned money. Enjoy high-speed funding with no additional fees. From sole proprietors, to multiple locations, to large enterprises, our payment solutions scale to meet your needs as your business evolves. You can trust that your cardholder data will be rigorously protected. EMV authentication, encryption and tokenization.

Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.