Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale.
Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners.
Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.
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LumenVox
Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets.
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