Audience

Companies in need of a text-analytics and CX insight solution

About Viavoo

Convert reviews, chats, surveys, emails, call transcripts, support tickets, social media into actionable insights and trends, to better meet the CX | UX challenge. Behaviours, feelings, expectations, claims, emotions viavoo AI taps into customer feedback and conversation to provide meaningful data for marketing, CRM teams and other Customer Experience stakeholders. Bring verbatim data to life with interactive charts visualization. Carry out meaningful analysis about your products, services, customer journey, apps, competitors. Gain deeper insight into the customer experience and market trends.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Viavoo
France
www.viavoo.com

Videos and Screen Captures

Viavoo Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Viavoo Frequently Asked Questions

Q: What kinds of users and organization types does Viavoo work with?
Q: What languages does Viavoo support in their product?
Q: What kind of support options does Viavoo offer?
Q: What type of training does Viavoo provide?
Q: Does Viavoo offer a free trial?

Viavoo Product Features

Product Analytics

Automatic Data Capture
Real-Time Data Analysis
User Segmentation
Attribution
Customer Journey Analytics
Touchpoint Analytics
Product Engagement Scoring
Data History Retention
Churn Reporting
Data Export
Data Labeling
Customer Feedback Collection
Customer Guidance

Web Analytics

Conversion Tracking
Referral Source Tracking
User Interaction Tracking
Campaign Management
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Site Search Tracking
Time on Site Tracking

Viavoo Additional Categories