Audience

AI-chatbot for businesses looking to respond questions, reducing support team’s workload and boosting response time

About eBanqo

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

eBanqo
Founded: 2019
United States
www.ebanqo.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
Videos
Support
Phone Support
Online

eBanqo Frequently Asked Questions

Q: What kinds of users and organization types does eBanqo work with?
Q: What languages does eBanqo support in their product?
Q: What kind of support options does eBanqo offer?
Q: What other applications or services does eBanqo integrate with?
Q: Does eBanqo have a mobile app?
Q: What type of training does eBanqo provide?
Q: Does eBanqo offer a free trial?

eBanqo Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

eBanqo Verified User Reviews

Write a Review
  • An eBanqo User
    PM
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Software for Customer Success"

    Posted 2025-03-27

    Pros: Omnichannel, FAQs, Broadcast and Service Automation. Most of these things worked out of the box. Also I got a dedicated account manager that was very supportive and committed to see my business grow.

    Cons: Connecting X was expensive but that is more on X.

    Overall: I was able to serve my customers better, more turnaround time on customer queries and this helped me increase my sale, retention and overall product stickiness

    Read More...
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