All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Aircall Apps Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace App Operational
90 days ago
100.0 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App Operational
90 days ago
100.0 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
99.96 % uptime
Today
Inbound Calls Operational
90 days ago
99.95 % uptime
Today
Outbound Calls Operational
90 days ago
99.95 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
99.96 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
99.96 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.99 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
99.99 % uptime
Today
Aircall Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 28, 2025

No incidents reported today.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Resolved - This incident has been resolved.
Dec 22, 09:45 UTC
Monitoring - Our telco partner has advised that the issue should be resolved.
We are monitoring the results

Dec 22, 09:18 UTC
Identified - We have identified the issue as coming from one of our Telco providers.
Dec 22, 08:41 UTC
Investigating - We are investigating reports of some calls dropping and some facing quality issues
Dec 22, 07:56 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025
Completed - The scheduled maintenance has been completed.
Dec 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 03:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, December 20th 2025, starting at 03:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and delays in Aircall Live Monitoring

The maintenance will be carried out with the following schedule:
03:00AM – 05:00AM UTC
02:00PM – 04:00PM Sydney (AEDT)
03:00AM – 05:00AM London (GMT)
11:00PM – 02:00AM New York (EDT)

Dec 16, 11:43 UTC
Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Resolved - Our public API is now working as expected, this incident has been resolved.
Dec 17, 11:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 17, 10:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 17, 10:28 UTC
Investigating - We are investigating an error on our public API returning 500 error.
The issue has been identified and we are working on a corrective release.

Dec 17, 10:27 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.