What affects your Google Account storage
What counts towards your storage quota
- Original quality photos and videos backed up to Google Photos.
- High quality (now named Storage saver) and Express quality photos and videos backed up to Google Photos after June 1, 2021. Any photos or videos you've backed up in High quality or Express quality before June 1, 2021 will not count toward your Google Account storage. Learn more about this change.
- Gmail messages and attachments, which includes your Spam and Trash folders.
- Files in Google Drive, which includes PDFs, images, and videos.
- Meet call recordings.
- Files created or edited in collaborative content creation apps like Google Docs, Sheets, Slides, Drawings, Forms, Recorder, and Vids.
- Files created or edited after June 1, 2021 count against your quota.
- Files uploaded or last edited before June 1, 2021 don't count against your quota.
- WhatsApp backups on Android.
When you’re over quota, it means you use more storage space than you have available. If you go over your storage quota:
- You can’t upload new files or images to Google Drive.
- You can't back up any photos and videos to Google Photos.
- Your ability to send and receive email in Gmail can be impacted.
- You can’t create new files in collaborative content creation apps like Google Docs, Sheets, Slides, Drawings, Forms, and Vids. Until you reduce your storage usage, nobody can edit or copy your affected files.
- You can’t back up new Recorder files.
- Tip: You can still sign into and access your Google Account.
If you’re over your quota for 2 years or longer: If you don't free up or purchase more space to get back under quota, all of your content may be removed from Gmail, Google Photos, and Google Drive (this includes Google Docs, Sheets, Slides, Drawings, Forms, and Vids).
Before your content is removed, we:
- Give you notice using email and notifications within the Google products. We will contact you at least three months before content is eligible for deletion.
- Give you the opportunity to avoid deletion (by paying for additional storage or removing files)
- Give you the opportunity to download your content from our services. Learn more about how to download your Google data.
How to go back under quota
We provide access to storage management tools that help you identify ways to free up storage space. Another option to free up space is to download your files to your personal device and then delete them from your cloud storage.
If you want more storage space for Gmail, Drive, and Photos, you can upgrade to a larger storage plan with Google One.
Important: The cleanup target only appears if you’re over your storage quota.
You can free up your storage when you delete enough files and data to clear your cleanup target estimate.
- On your iPhone or iPad, open Google Drive
, Google Photos
, or Gmail
.
- Tap Clean up space or Manage storage. This will open the Google One storage manager.
- At the top, you can find a banner with the amount of storage you need to clean up to continue with the service.
- To find how much storage you use by service, tap Usage details
.
- Under “Clean up by service,” choose the Google service you want to delete files and data from:
- Google Photos
- Google Drive
- Gmail
- Trash
- Select the items you want to delete.
- You can swipe right to mark an item for deletion or swipe left to keep an item.
- At the top, tap Review.
- Tap Delete
Move to trash or Permanently delete.
- For Google Photos: Items deleted go to the trash and will be permanently deleted after 60 days.
- For Google Drive and Gmail: Items deleted are permanently deleted and can’t be recovered.
Tip: You can also choose the Google service you want to delete files and data from under "Clean up suggestions."
Important: The amount of pending backup only counts pending Google Photos content on the mobile device you check the storage from. The pending backup for Google Photos isn’t available on desktop. It doesn’t include any pending backups:
- From other locations, like Drive or WhatsApp.
- On other devices that share the same storage.
You can find your pending backup when you’re over your storage quota. It lets you know the amount of storage that’ll be consumed once your device backups resume. Learn more about how to back up photos and videos.
- On your iPhone or iPad, open the Google Photos app
.
- Tap Manage storage. This will open the Google One storage manager.
- At the top, you can find a banner with the amount of storage you need to clean up to continue with the service. This also shows the size of your pending backup.
- To find how much storage you use by service, tap Usage details
.
Learn more about Google storage
How these policies apply to Google WorkspaceThe over quota policy doesn’t apply to:
- Google Sites
- Google Keep
- Blogger
- YouTube
The inactivity policy applies to all content in your Google Account and the account itself.
If your account is subject to this policy change, we’ll give you at least 3 months notice before your content may be deleted.
- We’ll try to reach you through your email address and notifications.
- Manage your Google Account email.
We recognize that many people pass away without leaving clear instructions about how to manage their online accounts. Google can work with immediate family members and representatives (in certain circumstances) to provide content from a deceased user's account. Learn more about our process for requesting a deceased user’s data.
To let us know in advance what to do with your data in the event of death or prolonged inactivity, learn more about Inactive Account Manager.
Tip: The Inactive Account Manager settings don’t override our inactive and over quota policies.