Check the status of a refund request for Google Play

Once you request a refund, you can check the status of your request. It typically takes one to four days to receive a decision of whether a refund will be granted or not.

Check your refund request status

If your refund request is approved, refunds from Google Play are typically returned to the payment method used to make the original purchase. Most refunds will be processed within 10 working days, though refunds may take different amounts of time based on how you paid. Learn more about Refund timelines for Google Play purchases.

Tips:

  • If your refund takes longer than you expected, check your refund status on your Google Pay account.
  • If the status of your refund request is 'Refunded', you should find a credit on your form of payment.
  • If the status of your refund request is 'Cancelled', the order was never charged, so you won’t find a credit on your form of payment.

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