Forum Discussion

cdanvergara's avatar
cdanvergara
Icon for Microsoft rankMicrosoft
Oct 31, 2025
Solved

Missing Certification

Hello
Reaching out to you as I realized today that I passed my AZ-400 exam back in February 2025, however the certification doesn't show up on my transcript.
Can you help me to get that fixed?.

Thanks!

  • Thank you all for your replies, I realized I posted on the wrong forum.
    I just opened a ticket with credential support, and they will look into this.

5 Replies

  • Thank you all for your replies, I realized I posted on the wrong forum.
    I just opened a ticket with credential support, and they will look into this.

    • cdanvergara's avatar
      cdanvergara
      Icon for Microsoft rankMicrosoft

      Thanks for the reply Michael
      I do have the required pre-requisites.
      Actually, I used to have this certification but forgot to do the renewal, so I had to retake the exam.
      I just noticed that the cert no longer appears on my transcript.
      Can someone from support help me to get this fixed?
      Thanks.

      • You need to contact credential support. As far as I know, retaking expired certification doesn't automatically renew it and must be done manually. 

Resources