View Form Response / Jetpack (Forms) Issue

  • Unknown's avatar

    On my website, I created an application/form that users respond to in order to apply for a grant. Unfortunately, when I click on “View form responses” or Jetpack –> Forms, it brings me back to the home page, and I can’t view the forms that were filled out.

    I am aware that I can send the filled-out forms to an email, but I want to view the information on the website.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    The reason you’re being redirected to the homepage instead of seeing your grant applications is likely a link conflict between the old and new Jetpack “Feedback” interfaces. Recently, WordPress.com updated the way form responses are managed, and sometimes the “View form responses” shortcut still points to the old legacy link which your site now tries to “correct” by sending you back to the home page. To bypass this and view your grant data directly, you should ignore the shortcut link and instead navigate through the sidebar by going to Jetpack → Forms and clicking on the specific “Responses” tab at the top of that page. If that still fails, it may be a connection glitch between your blog and the Jetpack server, which you can often fix by visiting Settings → General to ensure your “Site Address” and “WordPress Address” both start with https://, as an unencrypted link will often trigger a security redirect that dumps you back on the homepage.

  • Unknown's avatar

    Thank you for the response. Unfortunately, both my Jetpack -> Forms and Settings -> General lead me back to my home page. The responses tab doesn’t work either, and I tried going through the sidebar. Is there any other possible way to fix this?

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