Hello @mkej
Thanks for reaching out to us, we’re here to help.
You can try reverting to the previous version 1.5.9, link is here. If downgrading does not resolve the issue, we can investigate further by checking the logs. Please follow these steps:
- Go to WooCommerce > Status > Logs
- Locate the most recent Zettle log files
- Copy the log contents and paste them into PrivateBin
- Share the PrivateBin link with us, and we’ll review the logs to identify the issue
Let us know how it goes, and we’ll be happy to assist further.
Kind Regards,
Krystian
Thread Starter
MKEJ
(@mkej)
Thank you Krystian. I now have version 1.5.7 installed and will check how it works as soon as I get a customer! 🙂
Thread Starter
MKEJ
(@mkej)
Still not syncing. I will send you the log,
Thread Starter
MKEJ
(@mkej)
How should I send you the link to the log?
Thread Starter
MKEJ
(@mkej)
Great, I have sent the log now. Thank you again!
