{"id":24267,"date":"2023-11-09T11:56:32","date_gmt":"2023-11-09T16:56:32","guid":{"rendered":"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/charities.local\/?page_id=24267"},"modified":"2026-02-05T11:41:23","modified_gmt":"2026-02-05T16:41:23","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<h1>\n\t\t\tContact Us\t<\/h1>\n\t<p>As an employer, nonprofit, or donor, we invite you to join us in our mission to mobilize the power of giving to improve the world!<\/p>\n<p>As a 501(c)(3) tax-exempt public charity, America&#8217;s Charities vision is to create a shared culture of impactful giving.<\/p>\n\t<h3>Our Headquarters<\/h3>\nOur mailing address is:<br \/>\n14200 Park Meadow Drive, Suite 330S, Chantilly, VA 20151\n\t\t\t<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.google.com\/search?q=14200+Park+Meadow+Drive%2C+Suite+330S%2C+Chantilly%2C+VA+20151&#038;rlz=1C1CHBF_enUS831US831&#038;oq=14200+Park+Meadow+Drive%2C+Suite+330S%2C+Chantilly%2C+VA+20151&#038;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRirAtIBBzM5NmowajeoAgCwAgA&#038;sourceid=chrome&#038;ie=UTF-8\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\tGet Directions\n\t\t\t\t\t<\/a>\n\t<h3>Are You an Employer?<\/h3>\n<p>Speak with our team to see if America&#8217;s Charities services and solutions are a good fit for your goals and needs.<\/p>\n\t\t\t<a href=\"\/https\/www.charities.org\/demo\/\" target=\"_self\">\n\t\t\t\t\t\t\tSchedule a Demo\n\t\t\t\t\t<\/a>\n\t<h3>Are You a Nonprofit?<\/h3>\n<p>Learn about our nonprofit membership services and consider becoming a member.<\/p>\n\t\t\t<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/nonprofits\/\" target=\"_self\">\n\t\t\t\t\t\t\tBenefits of Membership\n\t\t\t\t\t<\/a>\n<h2>\n\t\t\tFrequently Asked Questions\t<\/h2>\n<h3  id=\"NonprofitFAQs\">\n\t\t\tNonprofit FAQs\t<\/h3>\n\t<strong>NOTE:<\/strong>\n<strong>We are currently experiencing a higher-than-usual volume of inquiries, which may cause a slight delay in our response time.<\/strong> Rest assured, your request is important to us, and we are working diligently to assist you as quickly as possible. We appreciate your patience and understanding during this time.\n<p><strong>If you have received a Remittance Advice with &#8220;ACMC F2024&#8221;<\/strong>\u00a0noted in the Invoice Description section, please log into the Charity Portal at\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/ac.ac-engage.org\/welcome\/reports\/\" target=\"_blank\" rel=\"noopener\"><u>https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/ac.ac-engage.org\/welcome\/reports\/<\/u><\/a>\u00a0with your username and password, which are noted on your Remittance Advice. Once you are logged in, you can access and download the relevant donor and pledge reports.<\/p>\n<p><strong>For donor and pledge information from F2023 and prior campaign years<\/strong>, please submit your request using the following Charity Report Request link:\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityReportRequests\" target=\"_blank\" rel=\"noopener\"><u>https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityReportRequests<\/u><\/a>.<\/p>\nWe are in the final phase of transitioning to a new charity reporting portal. This is part of a multi-year data migration project we have been working on to consolidate all of our system&#8217;s data into one, streamlined portal. Once the transition is complete, your organization will be able to pull your own reports. Until then, our help desk team can assist you with requests for information that is not yet available in the charity portal. Thank you!\n\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-0\">I Received Money from America&#8217;s Charities<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-0\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>We received a check from you. Why am I receiving funds from America&#8217;s Charities? Are we a member of America&#8217;s Charities? <\/strong>There are a few reasons why you might have received a check from America&#8217;s Charities.The first is that your nonprofit is a member of America&#8217;s Charities. We have worked with you to place your agency into various campaigns, such as the Combined Federal Campaign, state run campaigns and Private Sector campaigns. We then disburse funds raised from those campaigns to you.\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/charity-search\/\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/charities\">Click here<\/a> to review our list of current members to verify if you are a member. The second is that as a nonmember charity, your agency was selected by a donor participating in a workplace giving campaign that America&#8217;s Charities manages.\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/what-is-workplace-giving-campaign\/\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/what-is-workplace-giving-campaign\">Click here<\/a>\u00a0for more information about workplace giving and how America&#8217;s Charities helps nonprofits raise unrestricted, sustainable funds.<\/li>\n<li>\n<hr \/>\n<p><strong>I received a check from America&#8217;s Charities, where can I find the payment details for this check?<\/strong><\/p>\nVisit <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityReportRequests\" target=\"_blank\" rel=\"noopener\">https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityReportRequests<\/a> and enter the login information that was included on your check stub.<\/li>\n<li>\n<hr \/>\n<p><strong>The username and password provided on the check stub we received from America&#8217;s Charities does not work. Who can I contact for help?\u200b<\/strong><\/p>\nPlease share details about the issue you are experiencing here: <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/ac.ac-engage.org\/welcome\/reports\">https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/ac.ac-engage.org\/welcome\/reports<\/a><\/li>\n<li>\n<hr \/>\n<p><strong>How often should we expect a payment from America&#8217;s Charities?<\/strong><img decoding=\"async\" title=\"Anchor\" src=\"data:image\/gif;base64,R0lGODlhAQABAPABAP\/\/\/wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==\" alt=\"Anchor\" align=\"\" data-cke-realelement=\"%3Ca%20id%3D%22npfaqsection2%22%20data-cke-saved-name%3D%22npfaqsection2%22%20name%3D%22npfaqsection2%22%3E%3C%2Fa%3E\" data-cke-real-node-type=\"1\" data-cke-real-element-type=\"anchor\" \/><\/p>\nYour agency will receive funds from America&#8217;s Charities on a monthly or quarterly basis depending on the campaign&#8217;s chosen distribution schedule. If you have additional questions regarding timing of your payments, please\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/americascharities.zendesk.com\/anonymous_requests\/new\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/americascharities.zendesk.com\/anonymous_requests\/new\">click here<\/a>\u00a0to submit your question to our support staff.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-1\">Membership and Charities Listed on America&#8217;s Charities&#8217; Website<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-1\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>How do I become a member of America&#8217;s Charities?\u00a0 \u00a0\u00a0<\/strong><a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/nonprofits\/\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/become-member\">Click here<\/a>\u00a0to learn about America&#8217;s Charities member benefits and eligibility criteria.<\/li>\n<li>\n<hr \/>\n<p><strong>How can I get my charity listed on your website?<\/strong><\/p>\nTo be listed on our website, you must be a nonprofit member of America&#8217;s Charities. If a donor pledges money to your nonprofit through a workplace giving campaign that America&#8217;s Charities manages, you will receive money from us, but that does not make you are a member of America&#8217;s Charities.\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/nonprofits\/\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/become-member\">Click here<\/a>\u00a0to learn more about our nonprofit solutions and member benefits.<\/li>\n<li>\n<hr \/>\n<p><strong>I am a nonprofit member of America&#8217;s Charities and have a question about the Membership Application. Whom should I contact for help?\u00a0\u200b<\/strong><\/p>\n<p>Whether you are a NEW or RETURNING nonprofit member, you must submit a member application to America&#8217;s Charities each year. The deadline for submitting materials is typically between October &#8211; December.<\/p>\nIf you are having trouble completing your application, logging in, or have a question about the member application, please contact our Membership Application team by emailing <a href=\"mailto:clientsolutions@charities.org\" data-cke-saved-href=\"mailto:ClientSolutions@Charities.org\">clientsolutions@charities.org<\/a>\u00a0with &#8220;Member Application Help&#8221; in the subject line.<\/li>\n<li>\n<hr \/>\n<p><strong>\u200b<\/strong><strong>I am the new representative for an America&#8217;s Charities member nonprofit. What do I do?<\/strong><\/p>\nPlease notify America&#8217;s Charities of the change in contacts at your organization by emailing us at <a href=\"mailto:clientsolutions@charities.org\" data-cke-saved-href=\"mailto:ClientSolutions@Charities.org\">clientsolutions@charities.org<\/a> or, if you know your organization&#8217;s assigned America&#8217;s Charities representative, please contact your assigned representative directly. Please be sure to include the name of your nonprofit, new person&#8217;s name, title and contact information (phone and email). We will update our records, including who is listed on our member notification email list and your organization&#8217;s dedicated Client Engagement representative from America&#8217;s Charities will be in touch.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-2\">Tax Receipts, Reports, and Donor Thank You Letters<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-2\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>Does America&#8217;s Charities send &#8220;thank you&#8221; notes on behalf of our agency?<\/strong>Charities are responsible for acknowledging donor gifts. America&#8217;s Charities does not send thank you letters on your behalf.\u00a0Click here to access our <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/wp-content\/uploads\/2023\/10\/Americas-Charities_employee-donor-cultivation_toolkit.pdf\" target=\"_blank\" rel=\"noopener\">Employee Donor Cultivation Toolkit<\/a> for &#8216;thank you&#8217; templates and best practices for communicating with Federal, State &amp; Local, and private sector employee donors.<\/li>\n<li>\n<hr \/>\n<p><strong>Does my organization have to provide donors with a tax receipt for their workplace giving donation<\/strong>?<\/p>\n<p>No, you do not. Immediately after an employee donor pledges through a workplace giving campaign managed by America&#8217;s Charities, they receive a &#8220;pledge confirmation.&#8221; Additionally, between January-February of the following giving year, employee donors can access a consolidated donation summary through their employer&#8217;s online giving website.<\/p>\nHowever, you are responsible for sending thank you letters to those who have requested an acknowledgment.\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/wp-content\/uploads\/2023\/10\/Americas-Charities_employee-donor-cultivation_toolkit.pdf\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/webinar\/donor-cultivation-yearlong-fundraising-engagement-best-practices\">Click here to access our Employee Donor Cultivation Toolkit<\/a>\u00a0for &#8216;thank you&#8217; templates and best practices for communicating with Federal, State &amp; Local, and private sector employee donors.<\/li>\n<li>\n<hr \/>\n<p><strong>How do I obtain a report with all checks issued to our organization? \u00a0\u200b<\/strong><\/p>\nPlease\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityReportRequests\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/americascharities.zendesk.com\/anonymous_requests\/new\">click here<\/a>\u00a0to submit a request and our support staff will provide you with this report.<img decoding=\"async\" title=\"Anchor\" src=\"data:image\/gif;base64,R0lGODlhAQABAPABAP\/\/\/wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==\" alt=\"Anchor\" align=\"\" data-cke-realelement=\"%3Ca%20id%3D%22npfaqsection4%22%20data-cke-saved-name%3D%22npfaqsection4%22%20name%3D%22npfaqsection4%22%3E%3C%2Fa%3E\" data-cke-real-node-type=\"1\" data-cke-real-element-type=\"anchor\" \/><\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-3\">Nonprofit Account Information and EFT Authorization<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-3\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>How do we update our account information or sign up to receive funds faster via EFT?<\/strong>Please\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/charities.org\/CharityInfoForm\" target=\"_blank\" rel=\"noopener\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/charities.org\/CharityInfoForm\">click here<\/a>\u00a0to update your information and our support staff will update your account information. Note, you can also use this form to request that your funds be distributed\u00a0via Electronic Funds Transfer (EFT), <strong>which we highly encourage<\/strong>.<\/li>\n<li>\n<hr \/>\n<p><strong>Can you help me log into or set up my organization&#8217;s #GivingTuesday account?\u200b<\/strong><\/p>\nGiving Tuesday was created by 92nd Street Y in 2012 and has grown to become a movement that brings businesses, nonprofits, and individuals together to celebrate and encourage giving. To login or create your organization&#8217;s Giving Tuesday account, visit\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/www.givingtuesday.org\/\" data-cke-saved-href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/www.givingtuesday.org\">www.givingtuesday.org<\/a>.<\/li>\n<\/ol>\n<h3>\n\t\t\tEmployer FAQs\t<\/h3>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-0\">Donation drives, fundraisers, matching gifts, and volunteerism<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-0\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>How do I match employee donations?<\/strong>\nAmerica&#8217;s Charities can facilitate your company&#8217;s matching gift program either <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/matching-gifts\/\" target=\"_blank\" rel=\"noopener\">as a stand-alone funds management service or through our giving solutions<\/a>, complete with reports to help your company track results and dashboards to help employees know how much matching gift money they are eligible for and have utilized. <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/demo\/\">Click here<\/a>\u00a0to tell us about your matching gift program objectives and to request a demo.<\/li>\n<li>\n<hr \/>\n<p><strong>How do I hold a donation drive,\u00a0fundraiser, or contribute in-kind donations?<\/strong><\/p>\n<p>When donating goods, it&#8217;s important to make sure the items you&#8217;re donating align with what the nonprofit needs. The best way to do that is to connect directly with the nonprofit you&#8217;re supporting to find out what donations would be most helpful.<\/p>\nAmerica&#8217;s Charities Engage CSR solution can help your team manage donation drives and connect you with our nonprofit members to ensure you collect items they need. We also suggest holding a donation drive that provides employees the option to donate money. Often times, the best way you can help nonprofits is through financial contributions which empower charities to purchase the items they need at a reduced cost. <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/demo\/\">Click here<\/a>\u00a0to tell us about your in-kind giving\/donation drive\/fundraiser needs.<\/li>\n<li>\n<hr \/>\n<p><strong>How do I get help managing volunteer events and tracking results for my company&#8217;s employees?\u200b \u200b<\/strong><\/p>\nAmerica&#8217;s Charities Engage CSR solution empowers employers to manage employee participation in volunteer events, while providing the employer an easy way to track and report volunteer engagement all from one platform. Plus, America&#8217;s Charities can help connect your organization with nonprofits that match your specific cause interests. <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/demo\/\">Click here<\/a>\u00a0to tell us about your volunteer management needs.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-1\">Starting or enhancing an employee giving program<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-1\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>Where do I get started if I&#8217;m interested in getting my company more involved in workplace giving?\u00a0 \u00a0 \u00a0<\/strong>\nThere are so many ways to support nonprofits and engage employees in workplace giving. From offering matching gifts, volunteer opportunities, payroll deduction giving and Dollars-for-Doers (just to name a few!) it&#8217;s easy to get started and that is where America&#8217;s Charities can help. Learn about our workplace giving solutions and services <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/employee-workplace-giving\/\">here<\/a>, and <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/demo\/\">click here<\/a> to speak with our team about your specific goals and interests.<\/li>\n<li>\n<hr \/>\n<p><strong>We already have an employee giving program. How do we expand the program, offer more opportunities or take our program to the next level?\u00a0<\/strong><\/p>\nFrom employer strategy development and charitable funds management, to our all-in-one Engage CSR solution, America&#8217;s Charities can elevate your social responsibility and employee engagement results for maximum success. <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/demo\/\">Click here<\/a>\u00a0to tell us more about your specific needs.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-2\">Choosing a nonprofit to support<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-2\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>How can my company support a specific charitable cause or nonprofit?\u00a0\u00a0\u00a0<\/strong>\n<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/charity-search\/\">America&#8217;s Charities&#8217; fully\u00a0vetted nonprofit members<\/a> work on causes that are close to your heart, while using your donations in a way that makes sense to your head &#8211; and wallet. Combine that with the America&#8217;s Charities Engage CSR solution and you will get real outcome-based impact! <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/demo\/\">Click here<\/a>\u00a0to tell us about your employee giving needs and specific causes you want to support.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-3\">Promotional items, charity fairs, and guest speakers<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-3\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>How do I share promotional items, brochures and other materials about America&#8217;s Charities and its nonprofit members with my employees?\u00a0 \u00a0<\/strong>\nDistributing promotional items, brochures, and other collateral is a great way to engage employees in giving at your company&#8217;s event.\u00a0 For materials about America&#8217;s Charities and our nonprofit members, please contact our Client Engagement team at\u00a0<a href=\"mailto:ClientSolutions@Charities.org?subject=Promotional%20items%2C%20charity%20fairs%2C%20and%20guest%20speakers\">ClientSolutions@Charities.org<\/a>. For content such as charity success stories and dollar buy statements (e.g. $50 donation has X impact), please contact our Marketing team at\u00a0<a href=\"mailto:Marcom@charities.org?subject=Charity%20success%20stories%20and%20dollar%20buy%20statements\">Marcom@charities.org<\/a>. We also invite you to <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/charity-search\/\">search our nonprofit member listing<\/a> to view a list of our vetted members, including their stories of success and impact.<\/li>\n<li>\n<hr \/>\n<p><strong>How do I get a guest speaker or someone from America&#8217;s Charities to attend\/present at\u00a0my event?\u200b<\/strong><\/p>\nInviting America&#8217;s Charities and our nonprofit members as guest speakers or to host a table at your event is an effective way to connect employees to the causes they care about. To get started, please contact our Client Engagement team at\u00a0<a href=\"mailto:ClientSolutions@Charities.org?subject=Guest%20speakers\">ClientSolutions@Charities.org<\/a>.<\/li>\n<\/ol>\n<h3>\n\t\t\tDonor FAQs\t<\/h3>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-0\">Tax receipts<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-0\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>Where can I obtain a copy of my tax receipt?<\/strong><em><strong>For Workplace Giving Donations:<\/strong><\/em>\n<p>If you made a donation through your employer&#8217;s workplace giving program, log into your employer&#8217;s online giving portal.\u00a0 Once you are logged in, you can view your pledge history and view a tax receipt to print. For step-by-step instructions on accessing your tax receipt, please reference the login instructions and FAQs listed on your employer&#8217;s giving site. If you do not remember the link to your employee giving site,\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/americascharities.zendesk.com\/anonymous_requests\/new\">click here<\/a> to submit your question to America&#8217;s Charities&#8217; Donor Services Team (be sure to include your employer&#8217;s name with your question so they can provide you with the correct link to your employer&#8217;s giving website).<\/p>\n<p><em><strong>For Donations Made on this Website\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/www.charities.org\/\">www.charities.org:<\/a><\/strong><\/em><\/p>\nIf you made your donation to America&#8217;s Charities or supported one of our Cause Funds featured on our website (<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/www.charities.org\/\">www.charities.org<\/a>), <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/secure.givelively.org\/users\/sign_in\" target=\"_blank\" rel=\"noopener\">click here<\/a> to log into your Give Lively user account. Once you have logged in, you can find a copy of your donation receipts on the main landing page or at the top of the &#8220;Payment history&#8221; page. Print the documents from that page for a copy of your receipt. You can also find other answers and &#8220;how to&#8221; steps for other questions you might have about your donation <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.givelively.org\/support\/donors\" target=\"_blank\" rel=\"noopener\">here<\/a>. If you need assistance with your donation, please contact America&#8217;s Charities Help Desk Team at <a href=\"mailto:help@charities.org\">help@charities.org<\/a>.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-1\">Participating in my employer&#8217;s workplace giving campaign<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-1\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>When will a payroll deduction contribution start coming out of my paycheck?<\/strong><\/li>\n<\/ol>\n<p>If you choose to donation to charities through one-time or recurring payroll deductions (the payment method offered depends on your employer&#8217;s offering), payroll deductions typically begin with the first pay period in January and continue through the last pay period in December. For example, if you make a recurring payroll deduction pledge during your company&#8217;s 2025 giving campaign enrollment period, the recurring payroll deductions for that pledge would begin in January 2026 and stop by the end of December 2026.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"2\">\n<li><strong>How does my charity receive its contribution?<\/strong><\/li>\n<\/ol>\n<p>Donations are distributed monthly or quarterly (depending on the employer&#8217;s contract) either by check or Electronic Funds Transfer (EFT). While EFT may not be an option for all organizations, it is a convenient way to send money electronically and we highly encourage organizations to sign up for EFT. EFT transactions will allow an organization to receive funds more quickly and avoid the hassle of lost or uncashed checks. If you are in contact with your organization(s), please encourage them to sign up for EFT at <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityInfoForm\">https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/CharityInfoForm<\/a>.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<ol start=\"3\">\n<li><strong>I made a contribution through my employer, when will my charity receive the funds?<\/strong><\/li>\n<\/ol>\n<p>America&#8217;s Charities aggregates funds from multiple donors from multiple companies, operating on a monthly disbursement model (unless a client has chosen a different frequency). Throughout the month, all donations, corporate matches, and other incentives\/awards are aggregated and are typically disbursed to the designated organization approximately 7-9 weeks from the date in which the donation or company matching grant occurred. For example, donations made in January will be disbursed at the end of February.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"4\">\n<li><strong>It&#8217;s been longer than 7-9 weeks since I donated and the charity I donated to has not received my donation or the matching funds, why? <\/strong><\/li>\n<\/ol>\n<p>A delayed disbursement could be the result of a client&#8217;s program or disbursement model. For example, some clients may disburse on a quarterly basis rather than our standard monthly model, or they may require additional reviews before a donation or match is approved. Additionally, if payroll deduction-based donations are involved, reconciling between what a donor pledged and how much has actually been deducted from his\/her paycheck can sometimes lead to delays.<\/p>\n<p>Likewise, a charity that has opted to receive funds via check instead of EFT may experience delays receiving funds due to USPS delivery delays.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"5\">\n<li><strong>How can I verify that my charity received my contribution? Will they know the gift came from me?<\/strong><\/li>\n<\/ol>\n<p>You can contact the charity you donated to directly to inquire about your contribution. However, keep in mind a charity will only know a donation is from you based on the acknowledgement option you selected when you made the donation.<\/p>\n<p>When organizations receive the disbursement, they won&#8217;t specifically see that the charitable contribution is coming from you as an individual. Instead, the check stub will display &#8220;America&#8217;s Charities&#8221; as the payee. However, the check stub does include instructions for the organization to access the Online Payment Report. This report allows them to view donor and donation details based on what acknowledgement option you selected when you made the donation.<\/p>\n<ol start=\"6\">\n<li><strong>I have retired or changed employers. How can I get the tax summary of my donations when I&#8217;m no longer an employee?\u00a0<\/strong><\/li>\n<\/ol>\n<p>America&#8217;s Charities can send you a summary document directly. Send your request to\u00a0<a href=\"mailto:help@charities.org\">help@charities.org<\/a>\u00a0with your pay stub and W-2, which can be used as donation receipts for tax purposes.<\/p>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-2\">Donating items or giving through America&#8217;s Charities www.charities.org website<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-2\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>How do I give through the charities.org website and who should I contact for help?\u00a0\u00a0<\/strong>There are a few different ways to donate through the charities.org website:\n<ul>\n<li><strong>To make a donation supporting America&#8217;s Charities<\/strong>, click the &#8220;<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/charities\/americas-charities#\">Donate<\/a>&#8221; button located at the top of the website. You can make a donation via credit card, through your bank account, via DAF, Stock, or Crypto. We also encourage you to provide a recurring payroll deduction gift to us through your workplace giving campaign.<\/li>\n<li><strong>To make a donation supporting one of our nonprofit members<\/strong>, select &#8220;Nonprofits&#8221; from the navigation menu on our website and choose &#8220;Charity Search&#8221; from the dropdown list. From there, you can view information about each of our members, including a link to donate directly to them through their nonprofit&#8217;s website. We also encourage you to provide a recurring payroll deduction gift to sustain our members&#8217; missions through your workplace giving campaign.<\/li>\n<li><strong>To make a donation to a cause that supports one or more America&#8217;s Charities nonprofit members<\/strong>, select &#8220;Nonprofits&#8221; from the navigation menu on our website and choose &#8220;Cause Funds&#8221; from the dropdown list.<\/li>\n<\/ul>\n<\/li>\n<li><strong>I would like to donate an item (e.g., pop tabs, furniture, clothing, etc.) to a charity.<\/strong><\/li>\n<\/ol>\n<ul>\n<li>\n<ul>\n<li><strong>America&#8217;s Charities DOES NOT collect any goods or items (e.g. furniture, cars, or clothing). <\/strong>However, some of our member nonprofits do so we encourage you to reach out to those nonprofits directly. When donating items, it&#8217;s important to make sure the items you&#8217;re donating align with what the nonprofit actually needs. The best way to donate an item is to connect directly with the nonprofit you&#8217;re supporting to find out what type of donations would be most helpful. Nonprofits typically have a &#8220;wish list&#8221; on their website for you to reference (usually this list is under a section labeled, &#8220;Ways to Give\/Get Involved&#8221;).<\/li>\n<\/ul>\n<\/li>\n\n<\/ul>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-3\">I need financial assistance or help with a medical issue<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-3\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>I need financial assistance, help with medical issues, or other services. Can you help?<\/strong>\nAmerica&#8217;s Charities is not legally set up to provide direct financial assistance to individuals, however, we work with many partner nonprofits that do.\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/charity-search\/\">Click here<\/a> for a list of our nonprofit members to find an organization that might be able to assist you. We also encourage you to contact your employer to see if they have an <a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/employee-assistance-relief-funds\/\">employee assistance fund<\/a> set up. Based on your employer&#8217;s unique employee assistance policy, you might be eligible to apply for assistance to help you with your financial hardship.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-4\">What percentage of donations go to nonprofits<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-4\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-4\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>I keep hearing about how most of the funds donated to charities go for administrative costs and very little to the services to help people or advance a mission. What charities have the highest percentage that actually goes towards programs or to help advance a cause?<\/strong>\n<p>The percent of charity expenses that go to administrative and fundraising costs (AFR)-commonly referred to as &#8220;overhead&#8221;-is a misinterpreted measure of a charity&#8217;s performance. That is not to say that overhead has no role in detecting fraud or gross mismanagement, and shouldn&#8217;t be considered along with a range of other metrics. However, when you judge a nonprofit solely on this financial ratio, you are missing what really matters: a nonprofit&#8217;s impact. Instead, focus on\u00a0true indicators of nonprofit performance: transparency, governance, leadership, and results.<\/p>\nIn fact, focusing on overhead without considering other critical dimensions of a charity&#8217;s financial and organizational performance -such as costs incurred for expansion of programs and investment in organizational infrastructure&#8211;does more damage than good.\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/what-percentage-donations-go-charity\/\">Click here<\/a>\u00a0for more on this subject to understand how focusing on the &#8220;Overhead Myth&#8221; affects our shared goal of creating a better world.<\/li>\n<\/ol>\n\t\t\t\t\t<a role=\"heading\" aria-level=\"2\" tabindex=\"-1\"  id=\"fl-accordion--label-5\">Is America&#8217;s Charities accredited or rated by charity evaluators?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" id=\"fl-accordion--icon-5\" aria-expanded=\"false\" aria-controls=\"fl-accordion--panel-5\"><i>Expand<\/i><\/button>\n\t\t\t\t\t<ol>\n<li><strong>Is America&#8217;s Charities rated by Charity Navigator, BBB Wise Giving Alliance or GuideStar?<\/strong>\nAmerica&#8217;s Charities is proud of our record of accountability and transparency.\u00a0We have met\u00a0<strong>BBB Wise Giving Alliance&#8217;<\/strong>s stringent and comprehensive 20 Standards for Accountability&#8211;see our report\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/give.org\/charity-reviews\/national\/Other\/Americas-Charities-in-Chantilly-va-22715\" target=\"_blank\" rel=\"noopener\">here<\/a>. We are also committed to full transparency and reporting our results and impact, indicated by reaching the\u00a0<strong>GuideStar Platinum<\/strong>\u00a0level. See our profile\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/www.guidestar.org\/profile\/54-1517707\" target=\"_blank\" rel=\"noopener\">here<\/a>.\u00a0When it comes to charity ratings (of America&#8217;s Charities and our members), we\u00a0encourage you to visit the following websites:\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/give.org\/charity-reviews\/national\/Other\/Americas-Charities-in-Chantilly-va-22715\">BBB Wise Giving Alliance<\/a>,\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.guidestar.org\/profile\/54-1517707\">GuideStar<\/a>,\u00a0and\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/http\/greatnonprofits.org\/\">GreatNonprofits<\/a>. Each of these &#8216;charity validators&#8217; uses its own unique set of criteria and guidelines to review and assess charities. When visiting a nonprofit&#8217;s website, if you do not see one or all of these charity validators promoted, that does not mean the charity hasn&#8217;t been assessed. Many charity validators require the charities they review to pay a fee to promote\/mention that charity validator&#8217;s name, so not all nonprofits pay for that privilege. America&#8217;s Charities provides a comprehensive list of our most recent financial reports and auditor reports, and we encourage you to review those reports anytime on our website\u00a0by\u00a0<a href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/about\/governance-financial-information\/\">clicking here<\/a>.<\/li>\n<\/ol>\n<h3>\n\t\t\tMedia Inquiries\t<\/h3>\n\t<p>Please direct all media inquiries to <a href=\"mailto:marcom@charities.org\">marcom@charities.org<\/a>.<\/p>\n<h2>\n\t\t\tGet Resources and Insights Straight To Your Inbox\t<\/h2>\n\t<p>Receive our monthly\/bi-monthly newsletter filled with information about causes, nonprofit impact, and topics important for corporate social responsibility and employee engagement professionals, including disaster response, workplace giving, matching gifts, employee assistance funds, volunteering, scholarship award program management, grantmaking, and other philanthropic initiatives.<\/p>\n<figure itemscope itemtype=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/schema.org\/ImageObject\">\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/wp-content\/uploads\/2023\/11\/newsletter-mock-754x1024.png\" alt=\"newsletter-mock\" height=\"1024\" width=\"754\" title=\"newsletter-mock\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n\t<\/figure>\n\n","protected":false},"excerpt":{"rendered":"<p>Contact Us As an employer, nonprofit, or donor, we invite you to join us in our mission to mobilize the power of giving to improve the world! As a 501(c)(3) tax-exempt public charity, America&#8217;s Charities vision is to create a shared culture of impactful giving. Our Headquarters Our mailing address is: 14200 Park Meadow Drive,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-24267","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us | America&#039;s Charities<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blue-sea-697d.quartiers047.workers.dev:443\/https\/www.charities.org\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us | America&#039;s Charities\" \/>\n<meta property=\"og:description\" content=\"Contact Us As an employer, nonprofit, or donor, we invite you to join us in our mission to mobilize the power of giving to improve the world! As a 501(c)(3) tax-exempt public charity, America&#8217;s Charities vision is to create a shared culture of impactful giving. 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