Every marketer’s been there: You want to send 1:1 messages to each customer, but sometimes end up with broad segments because writing the individual logic by hand is impossible. That’s the divide we’re closing today. Watch Braze Learning Team member and rockstar, Kai Williams, give a master class on moving from manual logic to Agentic AI. He demonstrates how to combine BrazeAI Operator™, Agent Console™, and Decisioning Studio™ to build a fully autonomous loyalty campaign that leads to better ROI all around. Check it out: https://lnkd.in/eb7h3pnc #BrazeAI #CustomerEngagement #Personalization
Braze
Software Development
New York, New York 262,552 followers
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
About us
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.
- Website
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https://www.braze.com
External link for Braze
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, New York
- Type
- Public Company
- Founded
- 2011
- Specialties
- mobile engagement, mobile marketing, marketing automation for apps, software, digital marketing, customer engagement, marketing technology, email marketing, cross-channel marketing, customer experience, and marketing automation
Products
Braze
Customer Engagement Software
Braze is built for today’s on-demand, always-connected customers. We replace decades-old databases and poorly integrated internal and external tools with live views of every customer, highly intuitive customer journey building, in-the-moment campaign optimization, and more.
Locations
Employees at Braze
Updates
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Building strong communities starts with people who care deeply about creating them 💜 Last week, leaders from all 12 of our Employee Resource Groups gathered at Braze HQ in New York for our 2026 ERG Summit. Across 2.5 days, ERG leads collaborated, shared ideas, and planned for the future through sessions focused on storytelling, community leadership, and long-term growth. They also connected with company leaders, exchanged best practices, and had meaningful conversations with one another (sometimes over a delicious dinner) 🤝 Our ERGs are led by people who consistently go above and beyond to foster belonging and inclusion across Braze, and this summit was a celebration of that work and everyone behind it. #BrazeLife #ERG #EmployeeResourceGroups
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Share your story, lessons, and ideas with the Braze community. Looking back at Forge last year, some of our favorite moments come from customers sharing their raw experiences: what they learned, what worked, and how they’re evolving their engagement strategies. Are you a power user with a success story you want to share? The Call for Speakers is officially open for #BrazeForge2026, and we’d love to hear from you. This year, we’re looking for stories across four tracks: 🎯 LEAD: Leadership, Career Growth & The Future of Marketing Teams 🤖 INNOVATE: AI, Innovation & Emerging Technology 🎨 CRAFT: Creativity, Storytelling & Brand Building 🛠️ BUILD: Tactical Execution, Tools & Hands-On Marketing. Help shape the conversation for our global community. Flex your muscles as a thought leader and frontier marketer at the biggest and most exclusive event at Braze. Apply today: https://lnkd.in/ed_grSYH
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Most companies talk about AI. Very few have actually figured out how to use it to move the needle. In the latest episode of Leaders of Code with Stack Overflow CTPO, Jody Bailey, Braze Co-Founder and CTO Jonathan Hyman shares the real-world blueprint he used to transition Braze to an "AI-first" mindset in just a few months. The highlights for any leader: ➡️ Stop giving mandates. Quality wins over skeptics faster than a top-down order. ➡️ Get real insights from an experiment that helped a team finish a project 6 weeks early by changing their rules. ➡️ Hear how Jon leveled to 60% of code at Braze is now AI-generated. ➡️ Dive into why vibe coding isn't the same as building with it, especially when you need to build at scale. Listen to the full conversation here 🎧: https://lnkd.in/eG5yhnZm
🎙️ On this episode of Leaders of Code, our Chief Product and Technology Officer Jody Bailey is joined by Jonathan Hyman, co-founder and CTO of Braze, to dive into the pivotal moments during his leadership that shifted the way he thinks about engineering growth, how Braze transformed into an AI-first team in just a few months, and the challenges that come with driving adoption across a 300-person engineering org. https://lnkd.in/eG5yhnZm
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Hola, amigos! The moment you've been waiting for is here…Our mission to help you Be Absolutely Engaging™ is now in fluent Spanish! We're thrilled to announce the official launch of the fully localized Braze website. Dive into a tailored experience, find inspiration, and unlock the insights you need, all in your native language. Check it out and connect with your customers in a whole new way. https://www.braze.com/es #Braze #WebsiteLaunch #Spanish #CustomerEngagement #Marketing
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Belonging at Braze is something we build together. This AAPI Heritage Month, we’re spotlighting our Asians@Braze ERG, a community that brings people together to share culture, celebrate identity, and create space for meaningful connection. So far in 2026, that’s come to life through Lunar New Year celebrations with live lion dances, mahjong lessons, tea ceremonies, and employee-led moments that bring people closer together across our global teams. With a focus on both tradition and promoting cultural awareness, this group continues to play an important role in what belonging looks like at Braze. ➡️ Swipe through to hear from members and see some of the moments that make this community so special #BrazeLife #BelongingAtBraze #AAPIHeritageMonth #ERG
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For years, marketing was a volume game. But as NewDigitalAge highlights in their latest feature on #BrazeCityxCity, the blueprint has changed. We’re moving away from sheer output and toward Agentic AI—where machine logic meets human craft to drive actual business outcomes, not just noise. We couldn't agree more with this take, Justin Pearse. Catch the full breakdown and the mainstage keynotes here: 🔗 https://lnkd.in/e4ymQqQB
The marketing industry is at an inflection point. Just like synths once flooded airwaves with generic noise, AI is drowning the web in slop unless marketers make a deliberate shift. This was the key message at Braze's recent City x City London event. 🚫 The "more, more, more" era is over. AI agents must move from output to outcomes — reasoning partners, not content fire hoses. 🤝 Man + machine, not man vs. machine. Hybrid systems need human guardrails — LLMs for creativity, reinforcement learning for predictability. ⚡ Compare the Market ran 3 years of testing in 6 weeks. 195 variants, 300,000 combinations → 33% revenue uplift from owned channels. Read the full report on NDA: https://lnkd.in/e4ymQqQB
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Grow with Braze is coming to the City of Angels! 🌴 Stop measuring activity and start measuring impact. In an automated world, "doing more" isn't the goal…achieving more is. Join us at the Beverly Wilshire to see how we’re moving past static segments and basic outputs to explore how AI-informed engagement actually drives trust. Spaces are limited. Secure your spot: https://lnkd.in/ej6Y3nnb
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A workplace should be more than just a job. It’s a place to build community, find purpose, and genuinely grow. For Madison DeJesus, Strategic Customer Success Manager at Braze, that's exactly what she's found here 💜 Madison spoke with POCIT (People of Color in Tech) to talk about her career journey since joining Braze as an entry-level CSM. She shares what it's meant to volunteer for our Tech for an Equitable Future program, attend events like AfroTech, co-lead our Black@Braze Employee Resource Group, and truly belong somewhere where you can build a career you're proud of. Thank you Madison for sharing your story so openly, and shoutout to POCIT for helping us tell it. Give it a read 👇 https://lnkd.in/e_waGP7Z #BrazeLife #POCIT #CustomerSuccess #TechJobs #TechCareers
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Chi-Town, get ready! We’re excited to host the first-ever Braze Bonfire Event in Chicago: a lunch-and-learn panel at our Chicago office led by Mary McGroarty, Customer Success Manager here at Braze. We’re bringing together leaders from some of the most operationally advanced marketing teams in the Quick Service Restaurant industry: ⭐ Catherine Thacker, VP, Customer Engagement & Digital Marketing, Panera Bread ⭐ Jacqueline Baumann, Sr. CRM Marketing & Operations Associate, Grubhub ⭐ Mary Bartlett, CRM Manager, McDonald's ⭐ Reggie Wideman, Senior Client Partner, @Stitch for Taco Bell ⭐ Rishi Sriram, Senior Director, Digital, Just Salad Join us to learn the blueprint these QSR brands use for engagement at scale; real-world tactics you can action in any industry. ! Plus all panel attendees will receive a 50% discount toward the Braze Certification of their choice. A boost to support your continued learning with Braze. 👉 Register here: https://lnkd.in/erpP2D9j
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