Call 4 Health

Compassion in action 🩵 We’re celebrating Dulce for providing exceptional care and connection to every caller. Meet Dulce, Team Lead in Operations, while also providing support across additional accounts as needed. Since joining Call4Health, Dulce has found the experience to be deeply impactful, sharing, “Joining Call4Health has provided me with meaningful opportunities for professional growth and development.” Throughout her time here, she has gained valuable knowledge and takes pride in sharing that experience with her team to help them succeed. To Dulce, great customer service means leading with empathy, building authentic connections with patients, and consistently delivering the highest level of support. Above all, she believes every day presents a new opportunity to learn and grow and with the right motivation and positive energy, anything is possible. Thank you, Dulce, for all your hard work, resilience, and unwavering commitment to our mission.

Compassion in action 💙 We’re celebrating Gabriela for providing exceptional care and connection to every caller. Meet Gabriela, Talent Acquisition & Integration Lead, HR Department. Gabriela has been with Call4Health for 11 years, she is located in Lake Worth, Florida. Gabriela describes Call4Health as supportive, compassionate, and committed. Gabriela originally joined the company while pursuing her Patient Care Technician studies, seeking a meaningful role in the medical field. Gabriela enjoys supporting employees throughout their journey, ensuring new team members feel prepared and valued, and being part of a company that truly puts people first. She is especially proud of helping build strong, dedicated teams and contributing to C4H’s growth while maintaining a people-first culture. For Gabriela, great patient and customer service means showing empathy, actively listening, and making every interaction meaningful—helping others feel heard and supported. Outside of work, she runs a small jewelry business as a hobby and enjoys indulging in her favorite food: steak. Thank you, Gabriela, for all your hard work, resilience, and 11 years of unwavering commitment to our mission.

Compassion in Action 💙 This month, we’re celebrating Shelbie for providing exceptional care and connection to every caller. Meet Shelbie, Team Lead/Operations, Shelbie has been with Call4Health for 4 years and 10 months! Shelbie describes Call4Health as growth-focused, supportive, and compassionate. Shelbie was drawn to Call4Health as a way to step into the medical field, “I started in an entry-level role and worked my way up by gaining experience, building skills, and taking on more responsibility over time. What I enjoy most about working at C4H is being able to support both patients and agents. Helping patients feel cared for while also contributing to the growth and success of our agents is very rewarding.” One accomplishment she’s most proud of at C4H is successfully balancing and managing four different scheduling accounts while maintaining accuracy and quality. “To me, great patient service is going above and beyond to meet patients’ needs and making sure they feel heard and cared for. Hearing positive feedback about their experience even just over the phone shows the impact of good service.” Thank you, Shelbie, for all your hard work, resilience, and 4 years of unwavering commitment to our mission.

We’re proud to support healthcare organizations with reliable, compassionate call center solutions—24/7, 365 days a year. From nurse triage to medical answering services, Call 4 Health is built to improve patient experiences while easing the operational load for providers. Because when patients call, quality care should always answer. Learn more about our services here🔗https://lnkd.in/eRi_bV_U

Compassion in action 💙 This month, we’re celebrating Jamella for providing exceptional care and connection to every caller. Meet Jamella, Project Manager/Implementation Specialist, Jamella is about to be with Call4Health for 10 years! Jamella was hired as a switchboard PCR agent in 2016. Since then, she's had six positions and been able to work closely with multiple departments and see the impact Call4Health makes for the clients and their patients. Favorite memory at Call4Health: Being chosen to represent the Operations team by presenting at the Call4Health User Conference in 2019. She was chosen to speak about her success at Call4Health as well as the culture and how she contributes to it. Thank you, Jamella, for all your hard work, resilience, and 20 years of unwavering commitment to our mission. Check out her employee testimonial linked here: https://lnkd.in/eD9mEsmu

I'm excited to announce that I will be taking on a new role as medical sales development representative at Call 4 Health !

Compassion in action 💙 This month, we’re celebrating Gustavo for providing exceptional care and connection to every caller. Meet Gustavo, Director of Billing and Finance, Gustavo has been with Call4Health for 20 years. A memorable story from Call4Health: “Working during the hurricanes, we prepared the office to operate 24/7 so we could continue taking calls for all our clients. The entire team came together we grilled BBQs, brought in inflatable mattresses, stocked up on water, gas, and food, and made sure everything was ready. What could have been an incredibly stressful time turned into one of teamwork, resilience, and even fun. It truly showed what it means to work as one team with one purpose.” Favorite Memory at Call4Health: Moving to South Carolina to open our brand-new office in Columbia. "All the hard work, planning, and preparation paid off the day we officially opened and welcomed the new SC team. Seeing the excitement and pride on everyone’s faces was truly one of the most rewarding and memorable moments of my time at Call 4 Health." Thank you, Gustavo, for all your hard work, resilience, and 20 years of unwavering commitment to our mission.

Out of heartbreak came hope. After experiencing firsthand how difficult it was to reach healthcare providers after hours, our founder, Joseph Pores, set out to make sure no family would ever feel unheard again. That’s how Call 4 Health was born, 24/7 with compassion at the core of every call. 💙 Follow us on Instagram, Facebook (@Call4health), & YouTube (@Call4health652) to keep up with company updates.