JSR Tech Consulting

According to reporting by iPhone in Canada, Telus is using AI through its Telus Digital unit to modify call-center agents' accents in real time. The speech-to-speech tool is applied to offshore agents' voices to reduce what Telus calls "accent-related friction." #ai #callcenters #accents #customerservice https://lnkd.in/eZn2TPPx

Data analytics is a discipline focused on extracting insights from data, including the analysis, collection, organization, and storage of data, as well as the tools and techniques to do so. #data #dataanalytics #it #strategy https://lnkd.in/gzYEB42W

Garmin, the wearable technology brand, has launched a“Women of endurance” campaign, spotlighting the often invisible physical and mental fatigue women experience while juggling caregiving, work and daily responsibilities. #garmin #women #feminism #worklifebalance #marketing #datamarketing https://lnkd.in/gZJ-Q8P5

Last week, the JSR team had the pleasure of attending the DA4S (Alliance for Science) East Coast Conference — a fantastic event bringing together leaders across the life sciences, pharmaceutical, and healthcare sectors.   As an Inclusive organization, we valued the opportunity to connect with corporate stakeholders, suppliers, and industry peers through engaging sessions and round table networking discussions. The conversations around supplier inclusion, collaboration, and innovation made for an insightful and rewarding experience.   Thank you to DA4S and everyone we connected with throughout the event — we look forward to continuing the conversations and building on the relationships formed.

Agentic commerce is changing how shoppers buy products, requiring retailers to learn the ropes of AI agent language. Doing so calls for strong product information and internal collaboration to help retailers stand out to buyers. #ai #agentic #ecommerce #datamarketing #retail #branding https://lnkd.in/euQmVqXQ

Marketing sits at the intersection of generative content, real-time decision-making, and customer data. That makes it a natural proving ground for what enterprise AI actually looks like when it crosses from experimentation into operation. #datamarketing #marketing #ai #customersatisfaction #cusex https://lnkd.in/eAbP9zRc

Executives are pushing for AI across marketing, but many marketing teams still treat it as optional or disconnected from daily workflows. Marketers need clearer boundaries between automated outputs and human judgement. #datamarketing #ai #workflows #datascience https://lnkd.in/eizNMY6c

Google is testing “Ask YouTube,” a conversational search experience that returns AI-generated text summaries alongside cited videos and supports follow-up questions in a persistent thread. #ai #conversationalai #search #youtube #google https://lnkd.in/d59NiMAf

Customer expectations have changed faster than most brands can keep up. Customers now assume brands know who they are, what they need, and what’s happening right now. And they expect brands to act on that knowledge instantly. #cusex #ai #customersatisfaction #datamarketing https://lnkd.in/dutCTq5q

Happy Administrative Professionals Day to the incredible admins at JSR! Your dedication, organization, and behind-the-scenes magic keep everything running smoothly. We truly appreciate all that you do, today and every day. Thank you! 🌟