👋 WE'RE HIRING: PRINCIPAL PRODUCT MANAGER, SERVICE EXPERIENCE You'll own the product agenda for everything that happens after a customer books: the experience for customers, the experience for Pros, and the AI increasingly powering both. This is our most senior individual contributor role in Product. No direct reports. You'll work as a peer to leaders across Engineering, Design, Data, Ops, and Marketing, with real ownership over where the service experience goes and the company-level numbers it moves. AI is already handling roughly a third of our customer support conversations. Your job is to help take that much further, while proving it's actually good: building eval systems, defining what successful resolution looks like, catching quality drift, and deciding where AI should transform the broader customer and Pro experience next. ◆ Own Service Experience strategy and roadmap end-to-end ◆ Build AI experiences that customers and Pros actually trust ◆ Own company-level outcomes, including Contribution LTV and brand-promise metrics ◆ Prototype with LLMs, write evals, read transcripts, and stay close to the work ◆ Thought-partner role with leadership, not an order-taking PM seat ◆ Senior IC role with no people management 📍 Fully remote, US | 💰 $185k-$230k + meaningful equity 👉 APPLY HERE: https://lnkd.in/g93ZuZqt
About us
LawnStarter is a marketplace for outdoor home services. We offer the simplest and most effective solution for ordering and managing outdoor home services, with operations in more than 3,000 cities across the United States. With incredibly high ratings from consumers and providers, it is easy to see why we have industry-leading retention on both sides of the marketplace and are poised to build a multi-billion-dollar consumer brand. We have successfully raised over $35M from some of the leading technology and growth investors.
- Website
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https://www.lawnstarter.com
External link for LawnStarter
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Austin, TX
- Type
- Privately Held
- Founded
- 2013
- Specialties
- Lawn Care, Landscaping, Outdoor Home Services, Mowing, and Customer Service
Locations
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Primary
Get directions
814 San Jacinto Blvd
Austin, TX 78701, US
Employees at LawnStarter
Updates
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👋 WE'RE HIRING: STAFF ENGINEER You'll be the engineering anchor of an initiative, working shoulder-to-shoulder with a PM and designer, and alongside peers across a shared codebase. You own the technical approach end-to-end: architecture, rollout, and the metric the initiative was built to move. AI agents do most of the implementation here. Your job is directing them at a staff bar, prompts that encode our conventions, evals that catch issues before merge, and a review loop that lets a small team ship far more than its size would suggest. You're accountable for the outcome, not the lines of code. ◆ Real autonomy, you make most technical calls yourself ◆ Ship end-to-end, from problem-framing to the post-launch metric review ◆ Product partner, not just an implementer, you sit with PM and design ◆ IC role with room to grow into management if you want it 📍 Work from anywhere | 💰 $85k-$125k 🔗 Apply here: https://lnkd.in/gRsdcpRu
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👋 WE'RE HIRING: SENIOR LIFECYCLE MARKETING MANAGER Own end-to-end lifecycle marketing across LawnStarter, Lawn Love, and Home Gnome, driving growth through acquisition, reactivation, and cross-sell. You'll set the strategy, write the copy, build the messages, and own the results. This is a hands-on role. You're not directing an agency or handing off the build, you're in Braze yourself, and you're comfortable working with modern tools to get more done than a traditional workflow allows. The program already performs well, so this isn't a rebuild, it's making something that works considerably better, including setting a real brand voice across roughly 1,750 messages that have never had one. ◆ No agency, no contractor pool, you do the work ◆ A program that already converts, not a clean slate ◆ Help define brand voice across three distinct brands ◆ Real ownership over strategy, testing, and results 📍 Fully remote (US) | 💰 $135k-$165k + equity 🔗 Apply here: https://lnkd.in/gvAMsHZn
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Older homeowners need lawn care, and they love to save money. Happy to offer LawnStarter's money-saving lawn care tips in this year's 99 Great Ways to Save cover story in mailboxes across the U.S. and online. AARP has 38 million members. https://lnkd.in/dcK6rtzS
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New episodes of "King of the Hill" will drop on Hulu on July 20. Learn how you can get a lawn like Hank's. https://lnkd.in/dqTRYKaV
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Did you know the great American lawn traces its roots to the Founding Fathers? https://lnkd.in/g4df4axC
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It's easy to give dad (or your father-in-law) the gift of lawn care. https://bit.ly/4uxAtiV
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BIG news from LawnStarter... We've just hired our first COO. https://lnkd.in/g-mtP2hR
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Fall isn’t just for pumpkin spice - it’s for perfect lawns. 🍂 While your grass takes a breather, a few smart moves now mean less work (and greener results) come spring. Our Fall Lawn Care Checklist has you covered from aeration to overseeding — no guesswork, no gimmicks, just pro-backed advice. 👉 Read it here: https://lnkd.in/gHdN_-uQ #LawnStarter #FallLawnCare #LawnGoals #SmartYard