Netic’s cover photo
Netic

Netic

Software Development

San Francisco, CA 4,937 followers

The AI revenue engine for essential service industries that keep America running.

About us

We help essential service industries grow on autopilot. Essential services power the real economy. Every one of us interacts with these industries repeatedly throughout our lives. But these large businesses face real-world constraints—human labor, external volatility, compliance, logistics, and physical infrastructure. Their operations are complex and often rely on outdated systems and manual workflows, and they can’t access the frontier technologies that drive digital-first businesses. In a world where startups mostly build for startups, we serve the large enterprises in real industries and end users that keep America running. We're a small team of relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems and making a tangible impact. We are backed by the best investors and founders of our generation.

Industry
Software Development
Company size
2-10 employees
Headquarters
San Francisco, CA
Type
Privately Held

Locations

Employees at Netic

Updates

  • Customer delight is the focus in everything we do.

    "Can I tell you something else? You're so clever... are you AI?... You guys are wonderful." That's real feedback from a customer who has spent $23,000 with Hoffmann Brothers. And they were talking to our AI. I'll be honest. I was a skeptic for a while. My whole career has been built on the idea that great customer experience is a people business. That the human on the other end of the line is part of what we're selling. Then we started seeing the feedback consistently. We've been building out AI-powered customer handling through our partnership with Netic. Every inbound call, text, and chat flows through Netic first, before it ever reaches a human CSR. After-hours, weekends, overflow during peak demand, everything. Another customer said it plainly: "This is the best AI system I've ever had." What I've come to believe is this. Customers don't actually care whether it's a human or an AI. What they care about is whether their problem gets solved, whether someone responds immediately, and whether the experience feels professional and respectful. Our AI does all three. Every call. Same tone. No bad days. No hold music at 11pm on a Sunday when a furnace goes out. What AI actually delivers, when implemented correctly, is consistency. And consistency at scale is one of the hardest things to build in a service business. Human performance varies. Mood varies. Volume varies. The best CSR you've ever hired still has an off day. The AI doesn't. That's not a knock on our people. Our human CX team is exceptional, and the AI works alongside them. The combination of the two, AI handling intake and routine interactions, humans handling the complex and the escalated, is producing better outcomes than either could alone. The companies that figure this out are going to have a real advantage. Not because AI is a cost play. Because it makes the customer experience more reliable, at a scale that simply wasn't possible before. That shift is underway in home services right now. We're leaning into it.

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  • View organization page for Netic

    4,937 followers

    We're excited to share that Netic has been featured in the 2026 CB Insights AI 100! We’re proud to be building AI for the real-world, critical services industries that form the backbone of our economy. Businesses that run on Netic grow faster and deliver an amazing customer experience. Thank you to every company that puts their trust in Netic, our team of relentless builders, and everyone else who has supported us along the way. We're just getting started. Congratulations to all the amazing AI companies on the list. You can see the full thing in the comments. 👇

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  • View organization page for Netic

    4,937 followers

    Justin Schmidt at Hoffmann Brothers runs one of the most sophisticated marketing engines in home services. On April 27, he’s sitting down with our Head of Growth, Noah Adelstein, for an exclusive conversation on how Hoffmann Brothers maximizes every dollar spent and every inbound lead during peak season. He'll be sharing quick wins you can implement in the next 3 weeks ahead of summer and how they use AI to increase website bookings. Save your spot today! (Link in comments 👇)

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  • View organization page for Netic

    4,937 followers

    Peak season is coming. Most home services businesses will spend big to capture the demand, then lose it to a website that can't convert. Every dollar you spend driving traffic is only as valuable as the page it lands on. We built a free AI tool that audits your homepage and tells you exactly what experiments to run: layout, copy, trust signals, CTAs, and more. No fluff. Just actionable experiments you can run this week. Link in comments 👇

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  • View organization page for Netic

    4,937 followers

    Meet Brandy Loudermilk. An HVAC Mechanic in the Marines. A CSR Director at a major HVAC brand. And now, an AI builder for every essential services business across the country. Brandy’s journey began in the Marines, serving for 6 years as a mechanic. After serving in the Marines, Brandy spent four years in HVAC as a CSR and marketer before deciding to help train CSR teams to improve their performance. She saw how a lack of strong training and consistent processes could lead to CSR burnout and poor customer experiences. Every lost lead felt personal: families left without help, technicians without work. Eventually, Brandy decided to put her training into action and started leading the CSR team at Paschal Air, Plumbing & Electric. At Paschal, Brandy helped build an incredible call center. Paschal soon became a Netic customer. Brandy saw how AI, when paired with a hardworking call center team, could drive consistent revenue growth and keep the customer experience front and center. Brandy decided to join Netic to bring frontier AI to every services business. At Netic, she's building the technology she wished she had throughout her career. Brandy knows where businesses win or lose revenue because she's felt every pain point, from working in the field to training thousands of CSRs. That experience makes her extraordinary. She shapes our products, deploys AI, and shows up for every customer like their success is personal. Because to Brandy, it is. Ready to build with experts passionate about serving customers? We’re hiring! Link in comments -

  • View organization page for Netic

    4,937 followers

    There's revenue hidden in your call center. We're launching Evaluate, our AI call scoring product, to help you find it. 🔎 When reps miss the mark on rapport, objections, or process, good leads go unbooked. And no manager has the time to manually dig through every call to spot every missed job or coaching opportunity. Here's how Evaluate fixes that: 📋 Score every call Every conversation gets a report card mapped to your rubric. 📊 Get actionable coaching insights Uncover patterns across CSRs, job types, marketing channels, and more. 💰 Recover revenue from leads lost to poor calls Find the leads that slipped through the cracks so your team can follow up before it's too late. You don't need the full Netic platform to get started. Evaluate is a standalone product with simple month-to-month pricing, built for teams of any size. Ready to stop leaving revenue on the table? Start using Evaluate today. Link in the comments. 👇

Similar pages

Funding

Netic 1 total round

Last Round

Seed

US$ 20.0M

See more info on crunchbase